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My intensity minutes are flashing
When you exercise at an intensity level that qualifies toward your intensity minutes goal, the intensity minutes
flash.
Tips for Erratic Heart Rate Data
If the heart rate data is erratic or does not appear, you can try these tips.
• Clean and dry your arm before putting on the device.
• Avoid wearing sunscreen, lotion, and insect repellent under the device.
• Avoid scratching the heart rate sensor on the back of the device.
• Wear the device above your wrist bone. The device should be snug but comfortable.
• Warm up for 5 to 10 minutes and get a heart rate reading before starting your activity.
NOTE: In cold environments, warm up indoors.
• Rinse the device with fresh water after each workout.
• While exercising, use a silicone band.
Tips for Improved Body Battery Data
• For more accurate results, wear the device while sleeping.
• Good sleep charges your Body Battery.
• Strenuous activity and high stress can cause your Body Battery to drain more quickly.
• Food intake, as well as stimulants like caffeine, has no impact on your Body Battery.
Tips for Erratic Pulse Oximeter Data
If the pulse oximeter data is erratic or does not appear, you can try these tips.
• Remain motionless while the device reads your blood oxygen saturation.
• Wear the device above your wrist bone. The device should be snug but comfortable.
• Hold the arm wearing the device at heart level while the device reads your blood oxygen saturation.
• Use a silicone band.
• Clean and dry your arm before putting on the device.
• Avoid wearing sunscreen, lotion, and insect repellent under the device.
• Avoid scratching the optical sensor on the back of the device.
• Rinse the device with fresh water after each workout.
Maximizing Battery Life
• Decrease the screen brightness and timeout (Appearance Settings, page21).
• Reduce wrist gesture sensitivity (Display Settings, page20).
• Turn off wrist gestures (Appearance Settings, page21).
• In your smartphone notification center settings, limit the notifications that appear on your vívomoveSport
device (Managing Notifications, page17).
• Turn off smart notifications (Bluetooth Settings, page20).
• Turn off Bluetooth technology when you are not using connected features (Bluetooth Settings, page20).
• Stop broadcasting heart rate data to paired Garmin devices (Broadcasting Heart Rate Data to Garmin Devices,
page14).
• Turn off wrist-based heart rate monitoring (Heart Rate and Stress Settings, page21).
NOTE: Wrist-based heart rate monitoring is used to calculate vigorous intensity minutes, VO2 max., stress
level, and calories burned (Intensity Minutes, page6).
28 Troubleshooting
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