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Aligning the Watch Hands
Your vívomoveSport device contains precision watch hands. Intense activities can alter the position of the
watch hands. If the watch hands do not match the digital time, you should align them manually.
TIP: Alignment of the watch hands may be necessary after a few months of normal use.
1 Hold the touchscreen to view the menu.
2 Select > > Align Hands to 12:00.
3 Tap or until the minute hand points to the 12 o'clock position.
4 Select Move Minute > .
5 Tap or until the hour hand points to the 12 o'clock position.
6 Select Move Hour.
The message Alignment Complete appears.
NOTE: You can also use the Garmin Connect app to align the watch hands.
My device display is difficult to see outside
The device detects ambient light and automatically adjusts the backlight brightness to maximize battery life.
In direct sunlight, the screen gets brighter, but it may still be difficult to read. The automatic activity detection
feature can be helpful when starting outdoor activities (Activity Tracking Settings, page23).
Activity Tracking
For more information about activity tracking accuracy, go to garmin.com/ataccuracy.
My step count does not seem accurate
If your step count does not seem accurate, you can try these tips.
• Wear the device on your non-dominant wrist.
• Carry the device in your pocket when pushing a stroller or lawn mower.
• Carry the device in your pocket when actively using your hands or arms only.
NOTE: The device may interpret some repetitive motions, such as washing dishes, folding laundry, or
clapping your hands, as steps.
The step counts on my device and my Garmin Connect account don't match
The step count on your Garmin Connect account updates when you sync your device.
1 Select an option:
• Sync your step count with the Garmin Express application (Syncing Your Data with Your Computer,
page19).
• Sync your step count with the Garmin Connect app (Syncing Your Data with the Garmin Connect App,
page19).
2 Wait while the device syncs your data.
Syncing can take several minutes.
NOTE: Refreshing the Garmin Connect app or the Garmin Express application does not sync your data or
update your step count.
My stress level does not appear
Before the device can detect your stress level, wrist-based heart rate monitoring must be turned on.
The device samples your heart rate variability throughout the day during periods of inactivity to determine your
stress level. The device does not determine your stress level during timed activities.
If dashes appear instead of your stress level, be still, and wait while the device measures your heart rate
variability.
Troubleshooting 27
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