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Avoid Service Checklist
OCCURRENCE
Beforeyou call for service, review this list. It may saveyou time and expense.The
list includes common occurrences that are not the result of defective
workmanship or materials in this appliance.
POSSIBLE CAUSE/SOLUTION
Range is not level.
Poor installation. Placeoven rack in center of oven. Placea levelon the oven
rack. Adjust leveling legsat baseof range until the rack islevel. When oven is
level, cooktop may appear out of alignment if counter top is not level.
Weak, unstable floor. Besure floor is leveland can adequately support range.
Contact a carpenter to correct sagging or sloping floor.
Kitchen cabinet misalignment may make range appear to be unlevel. Besure
cabinets are square and havesufficient room for range clearance.
Cannot move appliance easily.
Appliance must be accessible for
service.
Cabinets not squareor are built in too tight. Contact builder or installerto make
appliance accessible.
Carpeting interferes with range. Providesufficient space so range can be lifted
over carpet.
Surface elements too hot or not hot
enough.
Incorrect control setting. Raiseor lower setting until proper amount of heat is
obtained. Dial markings indicate relative heat settings and will vary slightly.
Lightweight or warped pans used. Useonly flat, evenly balanced, medium or
heav,_,eight cookware. Flat pans heat better than warped pans. Cookware
materials and weight of the material affect heating. Heavyand medium-weight
pansheat evenly. Becauselightweight pans heat unevenly, foods may burn
easily.
Drip bowls are pitting or rusting.
Foodswith acids,such as tomatoes, if allowed to stand in/on bowls will cause
corrosion. Removeand wash drip bowls assoon aspossible after a spillover.
Normal environment.Housesalong sea coastare exposed to salt air. Protect
bowls as much aspossible from direct exposure to salt air,
Drip bowls turning color or distorted
out of shape.
Bottom surface of cookware extends beyond surface elements and touches
cooktop surface. This cancause high enough temperatures to discolor the drip
bowls. DO NOT usecookware of this type. Pansizesshould be matched to the
size of the element. Replacement drip bowls may be purchased from your dealer.
Surface element does not heat.
No power to range. Check steps under "Entire Appliance Does Not Operate" in
this section.
Low heat setting. At extremely low heat settings, the surface element indicator
may come on before the surfaceelement starts to operate. Turn the control to a
slightly higher setting until the element comeson.
Surfaceelements not seated properly in terminal. Turn control to OFF.Besure
surface element is COOL. Lift out surface element. Position element properly,
following instructions under General Cleaning.
Incorrect control ison. Besureto usethe correct control for the element to be
used.
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