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Details of Error Icons Error Type Recovery Methods
Battery discharge low
temperature protection
Normal operation will resume auto-
matically when the battery warms up.
Battery discharge high
temperature protection
Normal operation will resume auto-
matically after the battery coolsdown.
Battery charging low
temperature protection
Normal operation will resume auto-
matically after the battery temperature
is restored to above 3°C (37.4°F).
Battery charging high
temperature protection
Normal operation will resume auto-
matically after the battery coolsdown.
AC output low-tem-
perature protection
Normal operation will resume auto-
matically after the ambient tempera-
ture is restored.
AC output over-tem-
perature protection
outlet of the product are unobstructed.
Normal operation will resume auto-
matically once the cause is eliminated
and the temperature decreases.
USB-C or car charging
overload protection
Normal operation will resume after
removing the over-powered device and
restarting the machine.
AC output overload
protection
Normal operation will resume after
removing the over-powered device and
restarting the machine. Electrical ap-
pliances must be used within the rated
power (for the power limit of electri-
cal appliances in the X-Boost mode,
please refer to the X-Boost function
introduction)
Charging overload
protection
Remove the charger and normal oper-
ation will resume automatically after
being restarted.
Fan blocking
Please check whether the fan is
blocked by foreign objects and remove
the cause of the error.
Failure of communi-
cation between main
control board and AC
Normal operation will resume auto-
matically after being restarted.
Troubleshooting
If any alert occurs during the use of this product and the alert icon does not
disappear after the product is restarted, please stop using the product immediately
(do not attempt to charge or discharge).
If the above information fails to resolve your problem, please contact customer service
for further support.
TROUBLESHOOTING
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