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English
Troubleshooting
English56
Code Action
UC
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a customer service centre.
Low voltage detected.
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service centre.
HC
High temperature heating check.
• If the information code remains, contact a customer service centre.
1C
The Water Level sensor is not working properly.
• Try power off and restarting the cycle.
• If the information code remains, contact a customer service centre.
AC
Check communications between main and sub PBAs.
• Try power off and restarting the cycle.
• If the information code remains, contact a customer service centre.
0
The machine does not turn off automatically after the last spinning process, and
the "0" message remains.
• The machine operates normally without running the DRUM CLEAN cycle.
However, it is recommended to run the cycle for hygienic purposes.
Ub
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a flat, stable surface.
• Redistribute the load. If only one item of clothing needs washing, such as a
bathrobe or pair of jeans, the final spin result might be unsatisfactory, and an
“Ub” check message will be shown in the display.
If any information code keeps appearing on the screen, contact a local Samsung service centre.
Untitled-1 56 2022-09-06 10:25:38
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