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en Troubleshooting
36
Troubleshooting
Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
staff.
Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Malfunctions
Fault Cause Troubleshooting
The appliance is not work-
ing.
The dust bag change indic-
ator lights up.
Change the dust bag.
→"Changing the dust bag",
Page35
The household fuse trips
when the appliance is
switched on.
Several appliances are oper-
ated simultaneously at an
electrical mains supply.
1. Switch on the household fuse.
2. Set the lowest performance level.
→"Controlling the power", Page32
3. Switch the appliance on.
→"Switching on the appliance",
Page32
Suction is reduced. Nozzle, telescopic tube or
hose are blocked.
1. Dismantle the appliance.
→"Dismantling the appliance",
Page33
2. Remove the blockage.
The dust bag is full.
Change the dust bag.
→"Changing the dust bag",
Page35
The HEPA hygiene filter is
blocked.
1
Clean the HEPA hygiene filter
1
.
→"Cleaning the HEPA hygiene fil-
ter", Page34
The Micro-Hygiene exhaust
filter is blocked.
1
Clean the Micro-Hygiene exhaust
filter
1
.
→"Cleaning the Micro-Hygiene ex-
haust filter ", Page34
1
Depending on the appliance specifications
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