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14
Troubleshooting
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Load not rinsed Washer not loaded as recommended. Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Use Bulky Items or Deep Water Wash cycle for higher water ll.
See “Cycle Guide” to match your load with the best cycle.
Sand, pet hair, lint,
etc. on load after
washing
Heavy sand, pet hair, lint, and
detergent or bleach residues may
require additional rinsing.
Use Bulky Items or Deep Water Wash cycle for higher water ll.
Add an Extra Rinse to the selected cycle (on some models).
Load is tangling Washer not loaded as recommended. See “Using Your Washer” section.
Select a cycle with a slower wash action; however, items will be
wetter than those using a higher speed spin. Use Bulky Items
or Deep Water Wash cycle for higher water ll. See the “Cycle
Guide” to match your load with the best cycle.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Not cleaning or
removing stains
Added more water to washer. Washer senses load size and adds correct amount of water.
This is normal and necessary for clothes to move. It is normal
for the wash load to be not completely covered in water. Added
water lifts the laundry off the washplate, resulting in less effective
cleaning.
Washer not loaded as recommended. Washer is less efcient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Add only 1 or 2 additional garments after washer has started.
Adding detergent on top of load. Add detergent, oxi products, and color-safe bleach to the
bottom of the basket before adding the load items.
Not using HE detergent or using too
much HE detergent.
The suds from regular detergent can keep washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow manufacturer’s directions
based on load size and soil level.
Not using correct cycle for fabric
type.
Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
Use Bulky Items cycle for tough cleaning. See the “Cycle Guide”
to match your load with the best cycle.
Not using dispensers.
Use dispensers to avoid chlorine bleach and fabric softener staining.
Load dispensers before starting a cycle. For models without
dispenser, see “Accessories” section.
Do not add products directly onto load.
Not washing like colors together. Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
Incorrect dispenser
operation
Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser. Use only
fabric softener in the fabric softener dispenser.
Liquid fabric softener not diluted. Fabric softener must be diluted. See instructions on page 8.
First try the solutions suggested here or visit our website at www.amana.com -
In Canada www.amanacanada.ca for assistance and to possibly avoid a service call.
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