VIVE Cosmos User guide
Contents
System requirements
What's inside the box? 5
What are the system requirements? 5
Headset and headphones
Headset 7
Headphones 29
Common solutions 41
Link box
About the link box for VIVE Cosmos 43
Connecting the headset to your computer via the link box 43
Restarting the link box 44
Can I use older versions of the link box with VIVE Cosmos? 45
Can I use a laptop with VIVE Cosmos? 45
My computer monitor and headset are turned on but why can't I see anything? 45
Converter
About the converter for VIVE Cosmos 46
Connecting the headset to your computer via the converter 46
Restarting the converter for VIVE Cosmos 47
Can I use a laptop with VIVE Cosmos? 48
My computer monitor and headset are turned on but why can't I see anything? 48
Controllers
About the VIVE Cosmos controllers 49
Inserting the batteries into the controller 51
Removing the batteries from the controller 52
Attaching the lanyards to the controllers 53
Turning the controllers on or off 53
Pairing the controllers with the headset 54
Checking the battery level of the controllers 54
Play area
What is the play area? 55
Planning your play area 55
Choosing the play area 56
Setting up VIVE Cosmos for the first time 56
Setting up the play area 57
Resetting the play area 57
What is the recommended space for the play area? 58
Can I include space occupied by furniture for the play area? 58
Does VIVE Cosmos store my room or environment image? 58
Will VR apps that are for limited spaces or stationary experiences only work with a room-scale setup? 58
How do I resolve download errors during VIVE Setup installation? 58
2 Contents
I can't complete the room setup. What should I do? 58
The headset and controllers are not being tracked properly. What can I do? 59
VIVE Reality System
What is VIVE Reality System? 61
What is Lens? 61
What is Origin? 62
Settings
Disabling Volume limit 64
Capturing screenshots in VR 64
Seeing real surroundings 65
Enabling motion compensation 65
Updating the firmware 65
Troubleshooting VIVE Cosmos 66
Joining the VIVE Cosmos beta program 66
Setting the power supply frequency 66
What do the error codes and messages mean? What can I do? 67
Trademarks and copyrights
Index
3 Contents
About this guide
We use the following symbols to indicate useful and important information:
This is a note. It provides detailed information for setup, common questions, and what to do in
specific situations.
This is a tip. It will give you an alternative way to do a particular step or procedure that you may
find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This is a warning. Take note to avoid potential problems or prevent damage to your hardware.
Information contained in this guide may have changed. For the most up-to-date information,
including the latest version of this guide, go to VIVE Support.
Before using the product, carefully review VIVE safety information and follow all product safety
and operating instructions on https://www.vive.com/legal/.
4 About this guide
System requirements
What's inside the box?
Your VIVE Cosmos comes with the following items, which you'll use to experience immersive VR
environments:
Main
component
Accessories
VIVE Cosmos § Headset cable (attached)
§ Audio cable (attached)
§ Top strap (attached)
§ Face cushion frame with cushions (attached)
§ Cleaning cloth
§ On-ear headphones (attached)
To use your own headphones with VIVE Cosmos, you'll need the replacement kit for
headphones. For details on how to get the kit, contact customer care.
Link box or
converter
§ Power adapter
§ DisplayPort
™
cable
§ USB 3.0 cable
Controllers
(x2)
§ Lanyards (attached, x2)
§ AA alkaline batteries (x4)
What are the system requirements?
To use VIVE Cosmos, your computer must meet the following system requirements.
Component Minimum system requirements Recommended system
requirements
Processor Intel
®
Core
™
i5-4590/AMD FX
™
8350 equivalent or better
Intel Core i5-4590/AMD FX 8350
equivalent or better
5 System requirements
Component Minimum system requirements Recommended system
requirements
GPU NVIDIA
®
GeForce
®
GTX 970 4GB,
AMD Radeon
™
R9 290 4GB
equivalent or better VR Ready
graphics card.
Refer to AMD or NVIDIA's VR Ready
website for a list of VR Ready
graphics cards.
NVIDIA GeForce GTX 1070/Quadro
P5000 equivalent or better, AMD
Radeon Vega 56 equivalent or better
VR Ready graphics card.
Refer to AMD or NVIDIA's VR Ready
website for a list of VR Ready graphics
cards.
Memory 4 GB RAM or more 8 GB RAM or more
Video output DisplayPort 1.2 or newer DisplayPort 1.2 or newer
USB port 1x USB 3.0 or newer 1x USB 3.0 or newer
Operating
system
Windows
®
10 Windows 10
6 System requirements
Headset and headphones
Headset
About the VIVE Cosmos headset
The headset is your window to the VR environment.
The headset has cameras that are used for inside-out tracking.
The cameras on the headset are sensitive. Do not cover or scratch the cameras.
Front and side views
1. Side/tracking cameras
2. Dual cameras
3. Front cover
4. Headset band
5. Top strap
6. Headset cable
7. Headset cable strip
7 Headset and headphones
8. On-ear headphone
9. Status light
10. Headset button
Back and bottom views
1. Adjustment dial
2. Side cushion
3. Front pad
4. Mic
5. Visor
6. Nose rest
7. Interpupillary distance (IPD) knob
8. Face cushion frame
9. Face cushion
10. Back pad
11. Headset band
Inner view (face cushion frame removed)
1. Front cover lock button
2. Headset cable
3. Audio cable
4. USB Type-C cable slot
5. Lenses
8 Headset and headphones
Putting on the VIVE Cosmos headset
Before wearing the headset for the first time, make sure to:
§ Peel off the protective film on the lenses.
§ Fully loosen the band and peel off the protective film starting from the left side of the band.
1. Detach the velcro fastener on the top strap, and then loosen the band by turning the
adjustment dial counter-clockwise.
2. While holding the visor with one hand, pull up the band.
9 Headset and headphones
3. Hold the visor to your eyes. Adjust the position of the visor until you see a clear image
inside the headset.
4. Pull down the headset band around the back of your head until you hear a click. The click
indicates that the headset band has locked into place.
When you pull down the band, make sure the headset cable is not caught in between the band
and your head. Let the headset cable run straight down your back.
10 Headset and headphones
5. Turn the adjustment dial clockwise until the headset fits snugly.
Make sure the visor faces straight ahead. If the band sits too low or high on the back of
your head, the visor will be tilted. It will also be difficult to position the on-ear headphones
properly on your ears. If there's light leakage around the areas of your nose or cheeks,
adjust the position of the band.
6. Adjust the top strap until snug, and then fasten the velcro strap.
11 Headset and headphones
If there's light leakage around the areas of your nose or cheeks, readjust the strap and
reposition the band.
Can I wear my prescription glasses while using VIVE Cosmos?
Most glasses fit inside the headset.
Make sure that no part of your glasses scratch the headset lenses.
Adjusting the IPD on the headset
Interpupillary distance (IPD) is the distance between the centers of your eyes.
If you don't know your IPD, see How can I find my IPD? on page 13. Use this measurement as a
guide to adjust the distance between the lenses of the headset so that you'll have a better viewing
experience.
To increase the distance between the lenses, rotate the IPD knob clockwise. To decrease, rotate
the IPD knob counterclockwise.
As you adjust the IPD, you'll see a prompt indicating the current distance between the centers of
the lenses.
12 Headset and headphones
Why is accurate IPD important?
Accurate IPD settings help get a clear image and reduce eye strain.
The headset lenses focus images toward their optical center. This is sometimes called the "sweet
spot" in the VR industry. By adjusting the IPD knob, you can tune the sweet spot for the most
comfortable view. Misaligned IPD and improperly adjusted headsets are common causes of
blurry images, dizziness, and eye strain.
How can I find my IPD?
There are several ways to estimate your IPD.
The most accurate way to determine your IPD is to consult a professional optometrist or eye
doctor. You can also estimate your IPD by doing any of the following:
§ Use a ruler and a mirror. See below for detailed instructions.
§ Through experimentation. See below for detailed instructions.
§ Using third-party apps or websites.
Third-party apps or websites may collect personal data. HTC cannot guarantee accuracy of
third-party apps or websites in measuring IPD.
Estimating your IPD in a mirror
You can estimate your IPD with a ruler and mirror.
This method requires a millimeter ruler.
1. Stand directly in front of a mirror, and then hold the ruler up to your eyes. Make sure that
the ruler is level. If you're using a flexible ruler, make sure not to bend it.
2. Align the zero mark with the center of your pupil. You may need to close your other eye to
get a clear measure.
30 40 500 10 20 60
13 Headset and headphones
3. Check the millimeter mark on the other eye. You may need to close the first eye to get a
clear measure.
30 40 500 10 20 60
4. Make a note of your IPD measurement. You may want to recheck several times to make
sure your reading is accurate.
You can also ask a friend to help you measure instead of using a mirror. Make sure you're
looking straight ahead while they measure.
Estimating your IPD through experimentation
You can estimate IPD by trying different settings. This method is very convenient, but might be
less accurate.
1. While wearing the VR headset, focus on text or lines at the center of view. If no text is
present, open a screen in VR with text.
2. Adjust the IPD knob until the text is clear. Note the number for future use.
3. If the image in one eye is clearer than the other, adjust the headset position. Repeat until
images are clear for both eyes.
Flipping up the visor
Quickly take a break from VR to check your surroundings.
While wearing VIVE Cosmos, hold the visor with one or both hands, and then gently flip it up.
To return it to its original position, tilt the visor down until it completely covers your eyes.
If you wear large glasses, you may need to adjust the headset to sit higher on your head when
flipping the visor up or down.
14 Headset and headphones
15 Headset and headphones
Connecting a USB device to VIVE Cosmos
You can connect a compatible USB Type-C device to VIVE Cosmos using a USB cable.
1. While holding the visor with one hand, pull up the band.
2. Detach the face cushion frame from the headset. To release the frame from its latches,
gently pull on any side of the frame starting from the bottom, and then pull one side at a
time on the top.
Avoid pulling or squeezing on the sides of the face cushion frame to prevent damaging the
frame.
16 Headset and headphones
3. Insert the cable connector of the device into the USB Type-C port on the headset.
4. Align and push the tabs on the face cushion frame into their corresponding slots on the
headset. Make sure to position the ridge of the face cushion frame below the headset,
audio, and USB cables. You'll hear a click when the face cushion frame locks in place.
5. Connect the other end of the USB cable to USB Type-C device.
17 Headset and headphones
Removing the face cushions
You can remove the face cushions for cleaning. To learn how to clean the face cushion, see
Cleaning the face cushions on page 26.
1. To remove the face cushions, gently peel starting from the bottom ends of each face
cushion until they detach from the face cushion frame.
2. To reattach, align one end of the face cushion with the marker on the bottom part of the
face cushion frame. Press down the face cushion against the outline of the frame, and then
check that the other end of the face cushion lines up with the marker on the top part of the
frame.
Make sure that the velcro and adhesive strips attach firmly.
18 Headset and headphones
Removing the front and back pads
You can remove the front and back pads from the headset band for cleaning.
To remove the front and back pads, peel starting from the ends of each pad until they detach
from the headset band.
19 Headset and headphones
Reattaching the front and back pads to the headset
Always make sure that the front and back pads are attached to the headset.
1. While holding the visor with one hand, pull up the band.
2. Starting from the middle, align the front pad tabs with their corresponding slots on the
band, and then press along the front pad. You may need to gently bend the ends of the
front pad to align the outermost tabs with the slots on the band.
Make sure to minimize the gap between the pad and the band and that all tabs are fully
locked into place.
3. Align the back pad tabs with their corresponding slots on the band, and then press along
the back pad to reattach.
20 Headset and headphones
Reattaching the headset cable strip to the back pad
The fabric strip guides the headset cable, and is inserted on the back pad.
1. Insert the back pad tabs second to the left-most corner tabs into the holes of the headset
cable strip with its flap down. Make sure that the strip is firmly attached.
1 2
2. Reattach the top strap to the headset band. For details, see Attaching the top strap to the
headset band on page 25.
22 Headset and headphones
3. Align the back pad tabs with their corresponding slots on the band, and then press along
the back pad to reattach. You'll hear a click when the tabs are inserted.
4. Make sure to minimize the gap between the pad and the band.
23 Headset and headphones
Detaching the top strap from the headset band
If you want to, you can detach the top strap from the headset band.
You'll need to first remove the front and back pads on the headset. For details, see Removing
the front and back pads on page 19.
1. Starting from the rear of the headset band, pull down the strap to unhook it.
2. On the other end of the strap, pull down and out the strap to unhook it.
3. Reattach the front and back pads to the headset. For details, see Reattaching the front and
back pads to the headset on page 20.
24 Headset and headphones
Attaching the top strap to the headset band
For added comfort, attach the top strap before wearing the headset. You can adjust the top strap
by using the velcro strip.
You'll need to first remove the front and back pads on the headset. For details, see Removing
the front and back pads on page 19.
1. Starting from the rear of the headset band, align the hooks of the top strap (side without
the clasp) to its corresponding slots. Gently pull up the strap to hook into place.
2. Align and insert the hooks on the other end of the top strap with the inner slots of the
headset band, and then pull up on the strap to hook into place.
3. Reattach the front and back pads to the headset. For details, see Reattaching the front and
back pads to the headset on page 20.
Cleaning the headset lenses
1. Use the cleaning cloth provided in the box to wipe the lenses.
2. Wipe in a circular motion from the center to the outer edges of the lenses.
While cleaning the lenses, do not scratch the lenses nor disassemble other parts of the
headset.
25 Headset and headphones
Cleaning the face cushions
1. Before cleaning the face cushions, remove it first from the VIVE Cosmos headset.
2. When cleaning the face cushions, remember to:
§ Dampen a clean smooth cloth with cold water and gently wipe the area you want to
clean.
§ Air dry at room temperature. Don't tumble dry, iron, or expose it to direct sunlight.
§ Don't scrub, wring, or bleach.
§ Don’t dip or soak in water.
Caring for your VIVE Cosmos
Follow these tips to properly care for your VIVE Cosmos.
§ Keep the headset lenses away from sharp objects, including cable tips. This will prevent
the headset lenses from being scratched.
§ When not in use, store the headset in a cool, dark, and low humidity environment.
26 Headset and headphones
§ When not in use, store the headset with the lenses pointed away from direct sunlight.
Failure to do so may damage the headset display.
§ When storing the headset, it is recommended to cover the lenses with the paper cover to
help prevent accidental scratches.
Replacing the front cover
You can replace the front cover on the headset.
1. Slide down and hold the lock button inside the compartment to unlatch the front cover.
2. Pry open the front cover starting from the bottom right corner with the visor facing you.
3. Carefully pull out the front cover until it detaches from the visor.
27 Headset and headphones
4. Insert the tabs on the replacement front cover into the slots on the visor, and then press
down on the front cover.
5. Make sure to minimize the gap between the front cover and the visor, and that all tabs are
fully locked into place.
You'll hear a click when the front cover locks in place.
28 Headset and headphones
What does the status light on the headset mean?
The status light turns:
§ Green when the headset is in normal mode
§ Dim green when the headset is on standby
§ Red when the headset is in sleep mode
§ Flashing green when using camera pass-through mode. See Seeing real surroundings on
page 65.
Headphones
Adjusting the fit of the on-ear headphones
While wearing the VIVE Cosmos headset, adjust the on-ear headphones to a comfortable
position over your ears, then press the headphones into place.
Is the fit too loose or tight? In case you feel pressure around your temples, adjust the position of
the on-ear headphones for a more comfortable fit. To do so, flip open the metal clasp on each
headphone and reposition the headphone clip on the headset band.
29 Headset and headphones
Detaching the on-ear headphones from the headset band
To use your own headphones with VIVE Cosmos, you'll need the replacement kit for
headphones. For details on how to get the kit, contact customer care.
Before using your own earphones, you first need to detach the on-ear headphones from the
headset band.
1. On the right side of the band, disconnect the audio plug from the audio cable connector.
2. Remove the side cushions and front pad from the headset band. For details, see Removing
the front and back pads on page 19.
3. On the front section of the band, carefully pull out the cable of the on-ear headphones
from the groove.
4. On the left and right sides of the band, flip open the metal clasp of each headphone to
detach it.
After detaching the on-ear headphones, you need to attach cable guides before plugging in your
own earphones. For details, see Attaching the cable guides to the headset band on page 39.
30 Headset and headphones
Reattaching the on-ear headphones to the headset band
You can reattach the on-ear headphones if you've used your own earphones with VIVE Cosmos.
Before attaching the on-ear headphones to the headset band, do the following:
1. Remove the cable guides, screws, and rubber pad, which are part of the replacement kit
for earphones, as well as the side cushions from the headset band. For details, see
Detaching the cable guides from the headset band on page 40.
Use a cross-shaped screwdriver (PH00) to detach the screws. Make sure to keep these
parts in a safe place.
31 Headset and headphones
1. Audio cable guide
2. Rubber pad
3. Screws
4. Side cushions
5. Headset cable guide
6. Cable stopper
2. Flip open the metal clasps on the left and right on-ear headphones.
32 Headset and headphones
Attaching the right on-ear headphone
Attach the right headphone with the audio plug to the right side of the headset band.
1. Hook the headphone clip over the top of the band.
The screw holes and line marker on the band are helpful guides for positioning the clip.
While the clasp is loose, you can reposition the headphone clip for a more comfortable fit.
Just make sure that the other clip is similarly placed on its side of the band.
2. Make sure the audio cable is firmly pressed and not falling out of the groove.
3. Make sure the audio cable runs under the band, and not over the top. Check that it isn't
also wedged between the clip and the band.
33 Headset and headphones
4. Close the clasp around the band, and then snap into place.
5. Connect the audio cable connector to the headphone plug.
34 Headset and headphones
Attaching the left on-ear headphone
Attach the left headphone to the left side of the headset band.
1. Pin the headset cable along the cable guide on the left headphone.
2. Hook the headphone clip over the top of the band.
The screw holes and line marker on the band are helpful guides for positioning the clip.
While the clasp is loose, you can reposition the headphone clip for a more comfortable fit.
Make sure that the other clip is similarly placed on its side of the band.
3. Make sure the audio cable is firmly pressed in place and not falling out of the groove.
4. Make sure that the stopper on the headset cable isn't caught in the clasp, and is on the
visor side to prevent damage to the visor while gaming.
35 Headset and headphones
5. Make sure the audio cable runs under the band, and not over the top. Check that it isn't
also wedged between the clip and the band.
6. Close the clasp around the band and snap into place.
36 Headset and headphones
Attaching the headphone audio cable
After the left and right on-ear headphones have been attached, attach the headphone audio
cable to the headset band.
1. Remove the front pad from the headset band. For details, see Removing the front and back
pads on page 19.
2. On the front section of the band, press the audio cable marker into the slot at the center.
Then press the cable along the groove until flush with the band.
3. Reattach the front pad and side cushions to the headset band. Make sure that the side
cushions cover the metal clasps on the band.
37 Headset and headphones
Plugging in your earphones
If you prefer, you can use your own earphones with VIVE Cosmos. To do this, you'll need the
replacement kit for earphones. Contact customer care for details on how to order it.
1. Detach the on-ear headphones. For details, see Detaching the on-ear headphones from
the headset band on page 30.
2. Attach the cable guides to the headset band. For details, see . Attaching the cable guides
to the headset band on page 39.
3. Insert the earphone plug into the 3.5mm audio cable connector on the right side of the
headset band.
38 Headset and headphones
Attaching the cable guides to the headset band
To use your own headphones with VIVE Cosmos, you'll need the replacement kit for
headphones. For details on how to get the kit, contact customer care.
Before plugging in your earphones, you need to attach the audio cable guide and headset cable
guide to the headset band. The cable guides are included in the replacement kit for earphones.
Before you attach the cable guides, make sure to remove the on-ear headphones from the
headset band, including the front pad and side cushions. For details, see Detaching the on-
ear headphones from the headset band on page 30.
Use a cross-shaped screwdriver (PH00) to attach the screws.
1. Audio cable guide
2. Rubber pad
3. Screws
4. Side cushions
5. Headset cable guide
6. Cable stopper
1. On the right side of the band, place the audio connector between the rubber pad and audio
cable guide. Align the holes on the band, rubber pad, and audio cable guide, and then
screw in place.
2. On the left side of the band, align the headset cable guide holes with the holes on the
band, then screw in place. Make sure that the headset cable passes through the headset
cable guide. The stopper on the headset cable must also be placed on the visor side of the
cable guide.
3. Reattach the front pad and side cushions to the headset band. Make sure that each side
cushion is aligned with the curvature on the band.
39 Headset and headphones
After attaching the cable guides, you can now plug in the earphones. For details, see Plugging in
your earphones on page 38.
Detaching the cable guides from the headset band
If you want to reattach the on-ear heaphones, you first need to detach the audio cable guide and
headset cable guide from the headset band. The cable guides are included in the replacement kit
for earphones. For details on how to order the replacement kit for earphones, contact customer
care.
Make sure to keep these parts in a safe place.
Detaching the audio cable guide
You can remove the audio cable guide from the right side of the band.
1. Remove the side cushion.
2. Remove the screws using a cross-shaped screwdriver (PH00).
3. Remove the rubber pad that holds the audio cable connector against the audio cable
guide.
40 Headset and headphones
1. Side cushion
2. Screws
3. Rubber pad
4. Audio connector
5. Audio cable guide
Detaching the headset cable guide
You can remove the headset cable guide from the left side of the band
1. Remove the side cushion.
2. Remove the screws using a cross-shaped screwdriver (PH00).
3. Detach the headset cable guide.
1. Side cushion
2. Screws
3. Cable stopper
4. Headset cable guide
Common solutions
I can't place the on-ear headphones on my ears. What can I do?
You can move the position of the headphones along the headset band so they can be placed on
your ears.
Flip open the metal clasp on each headphone and reposition it on the headset band. See
Adjusting the fit of the on-ear headphones on page 29 for more details.
You can also try adjusting the top strap and headset band so that you can position the on-ear
headphones properly on your ears. See Putting on the VIVE Cosmos headset on page 9 for
details.
41 Headset and headphones
I can't hear anything from the headphones. What can I do?
If there is no sound coming out of the headphones, go through the list below and see if it fixes the
problem.
Check the following:
§ Make sure the headphones are plugged into the 3.5mm audio cable connector of the
headset.
§ The volume level is not 0. See Changing Lens settings on page 62.
§ Make sure the USB cable is connected to a USB 3.0 or higher port on your computer. If the
USB cable is connected to a lower-speed USB port, move and plug it to a USB 3.0 or higher
port. Restart the computer and link box.
§ If the USB cable is already connected to a USB 3.0 or higher port on your computer, try
switching to a different USB 3.0 or higher port. After switching, restart the computer and
link box.
Can I use VIVE Cosmos when SteamVR is in Safe mode?
No, you cannot. Make sure that SteamVR is not running in Safe mode before using VIVE Cosmos.
42 Headset and headphones
Link box
About the link box for VIVE Cosmos
Use the link box to connect the headset to your computer.
1. Headset cable port
2. Power button
3. Power port
4. DisplayPort port
5. USB 3.0 port
Connecting the headset to your computer via the link
box
1. Connect the DisplayPort cable, USB 3.0 cable, and power adapter cable on their
corresponding ports on the link box.
2. Plug the power adapter into an electrical outlet.
3. Connect the other end of the USB 3.0 cable on a USB 3.0 port on your computer.
4. Connect the other end of the DisplayPort cable to the DisplayPort port on the graphics
card of your computer where the monitor is also connected. Do not connect the
DisplayPort cable to ports on the motherboard.
43 Link box
5. Insert the headset cable connector (side with triangle mark up) to the port on the link box
with the corresponding triangle mark.
Make sure the link box is off before inserting the headset cable connector. Inserting the
headset cable connector while the link box is on may damage the link box.
6. Press the Power button to turn the link box on.
Restarting the link box
If you need to restart the link box, follow these steps.
1. Close the VIVE Console app as well as SteamVR app on your computer.
2. Press the Power button to turn the link box off, and then press the Power button again to
turn it back on. On your computer, you might see a notification that drivers are being
installed. Wait for the installation to finish.
3. To verify that VIVE
™
hardware is detected, restart the VIVE Console app on your computer.
44 Link box
Can I use older versions of the link box with
VIVE Cosmos?
Use only the link box as well as the power adapter that came with your VIVE Cosmos. Otherwise,
you will encounter hardware compatibility issues. To check if the link box is for VIVE Cosmos, flip
over the link box and check if the label is blue.
Can I use a laptop with VIVE Cosmos?
As long as your laptop meets the system requirements, you can use it with VIVE Cosmos.
If your laptop does not have a DisplayPort port but has a Mini DisplayPort port instead,
you can use a Mini DisplayPort-to-DisplayPort adapter. If you require one, contact HTC
customer care.
A Mini DisplayPort-to-DisplayPort adapter may block another port on your laptop.
My computer monitor and headset are turned on but why can't I
see anything?
Try the following steps to fix the problem.
1. Disconnect the headset cable from the link box.
2. Restart your computer.
3. Reconnect the headset cable to the link box.
45 Link box
Converter
About the converter for VIVE Cosmos
Use the converter to connect the headset to your computer.
If your VIVE Cosmos originally came with the link box, you can replace the link box with the
converter. The converter can be purchased from the Accessories tab on https://
www.vive.com/product/ when it becomes available.
1 Headset cable port
2 Power port
3 DisplayPort cable
4 USB 3.0 cable
Connecting the headset to your computer via the
converter
If your VIVE Cosmos originally came with the link box, you can replace the link box with the
converter when it becomes available.
1. Connect the power adapter cable to its corresponding port on the converter for
VIVE Cosmos.
2. Plug the power adapter into an electrical outlet.
3. Connect the opposite end of the USB 3.0 cable to a USB 3.0 port on your computer.
46 Converter
4. Connect the other end of the DisplayPort cable to the DisplayPort port on the graphics
card of your computer where the monitor is also connected. Do not connect the
DisplayPort cable to ports on the motherboard.
5. Insert the headset cable connector (side with triangle mark up) to the port on the converter
with the corresponding triangle mark.
Restarting the converter for VIVE Cosmos
If you need to restart the converter, follow these steps.
If your VIVE Cosmos originally came with the link box, you can replace the link box with the
converter when it becomes available.
1. Close the VIVE Console app as well as SteamVR app on your computer.
2. Unplug the power cable from the converter.
3. Wait for a few seconds, and then plug the power cable back in. On your computer, you
might see a notification that drivers are being installed. Wait for the installation to finish.
4. To verify that VIVE hardware are detected, restart the VIVE Console app on your computer.
47 Converter
Can I use a laptop with VIVE Cosmos?
As long as your laptop meets the system requirements, you can use it with VIVE Cosmos.
If your laptop does not have a DisplayPort port but has a Mini DisplayPort port instead,
you can use a Mini DisplayPort-to-DisplayPort adapter. If you require one, contact HTC
customer care.
A Mini DisplayPort-to-DisplayPort adapter may block another port on your laptop.
My computer monitor and headset are turned on but why can't I
see anything?
Try the following steps to fix the problem.
1. Disconnect the headset cable from the converter.
2. Restart your computer.
3. Reconnect the headset cable to the converter.
48 Converter
Controllers
About the VIVE Cosmos controllers
Use the controllers to interact with objects in the VR world.
Front view
1. Joystick
2. VIVE button
3. MENU button
4. Y button
5. X button
6. B button
7. A button
The MENU button on the left controller appears as a VIVE button when VIVE Cosmos was first
released.
49 Controllers
Back view
1. Right bumper
2. Right trigger
3. Grip button
4. Left bumper
5. Left trigger
6. Battery cover
When you need to clean the controllers, simply wipe them down using the cleaning cloth
provided in the box. Do not use organic solvents or acid-based liquids to clean the controllers.
50 Controllers
Inserting the batteries into the controller
Make sure that the included batteries have been inserted into both controllers before turning
them on.
It is highly recommended to use AA alkaline or NiMH rechargeable batteries for the
controllers.
1. Gently push down on the icon near the top of the battery cover, then slide and lift to
remove it.
2. Insert 2 AA alkaline batteries into the compartment.
§ Make sure that the positive and negative ends are facing the correct direction.
§ Make sure both batteries are put over the tab in the battery compartment.
3. Replace the battery cover.
If you're not going to use the controllers for an extended period of time, it's recommended that
you take out the batteries.
51 Controllers
Removing the batteries from the controller
1. Gently push down on the icon near the top of the battery cover, then slide and lift to
remove it.
2. Pull the tab in the battery compartment to remove the batteries.
3. Replace the battery cover.
52 Controllers
Attaching the lanyards to the controllers
Using the lanyards may help prevent the controllers from accidentally being dropped; however,
please do not fling or violently throw the controller as the lanyard may break.
1. Gently push down on the top of the battery cover, then slide and lift to remove it.
2. Insert the lanyard loop on the corresponding hole at the bottom of the controller. Make
sure that the loop is hooked around the post.
3. After replacing the battery cover, slide the lanyard over your wrist, and then slide the lock
to tighten the lanyard comfortably around your wrist.
Turning the controllers on or off
Right controller
§ To turn the controller on, briefly press the VIVE button.
§ To turn the controller off, press and hold the VIVE button for around 3 seconds.
Left controller
§ To turn the controller on, briefly press the MENU button.
§ To turn the controller off, press and hold the MENU button for around 3 seconds.
The MENU button on the left controller appears as a VIVE button when VIVE Cosmos was first
released.
53 Controllers
Pairing the controllers with the headset
1. On your computer, open VIVE Console.
2. Pair the right controller.
a)
From VIVE Console, click the right controller icon, and then click Pair new.
b)
Turn on the controller by briefly pressing the VIVE button.
c)
Press and hold the VIVE and B buttons at the same time then release to start pairing.
d)
When the pairing is successful, the blinking light turns solid.
3. Pair the left controller.
a)
From VIVE Console, click the left controller icon, and then click Pair new.
b)
Turn on the controller by briefly pressing the MENU button.
c)
Press and hold the MENU and Y buttons at the same time then release to start
pairing.
d)
When the pairing is successful, the blinking light turns solid.
The MENU button on the left controller appears as a VIVE button when VIVE Cosmos was first
released.
Checking the battery level of the controllers
Check the battery status of the controllers so you know if you need to replace the batteries.
Make sure the controllers are turned on and paired to the headset.
1. From your computer, open the VIVE Console app.
2. Click one of the controller icons. Check under Battery Level to see how much battery
power is left for that particular controller.
If you see a red battery icon on the controller icon, this means the remaining battery power is
low. It is recommended that you change the batteries.
While in VR, check the controller battery status by pressing the VIVE button on the right
controller. This opens Lens and you will see the blue dots on the controller.
54 Controllers
Play area
What is the play area?
The play area sets the virtual boundaries of VIVE Cosmos. Your interaction with VR objects
happens within the play area.
VIVE Cosmos is designed for room-scale setup, but you can also use it if you have limited space
or for stationary experiences.
Planning your play area
Before choosing your setup, make sure that you have enough space.
Room-scale setup needs a minimum play area of 2 m x 1.5 m (6 ft 6 in x 5 ft). Examples of room-
scale setup:
Limited space (stationary experience) do not have space requirements. Examples of limited
space (stationary experience) setup:
55 Play area
Choosing the play area
Find a space that you will designate as the play area. For best results, do the following:
§ Move furniture and obstacles (such as pets, cords, and fragile items) away from the play
area.
§ Keep your play area clean and safe.
§ Keep your room bright, but avoid setting up where there are large windows, mirrors, or
reflectors.
§ Place your computer next to your play area. The headset cable extends around 5 m (16 ft 4
in) from your computer.
§ Do not leave your headset in direct sunlight, as it may damage your headset display.
§ Avoid an empty room with plain walls. The lack of defining features could affect tracking.
Setting up VIVE Cosmos for the first time
Before you can use VIVE Cosmos, you’ll need to complete the setup process, which includes
installing VIVE and SteamVR software, setting up the hardware, and using the headset's cameras
and sensors to define your play area.
1. To start the setup process, download the setup file on your computer from:
www.vive.com/setup/
2. Run the setup file and follow the prompts to complete the process.
You need to be signed in to your VIVEPORT
™
account to complete the setup process.
Once you've completed the room setup, you need to run it again if you transfer your
VIVE Cosmos VR system to a different room.
56 Play area
Setting up the play area
Set up a room-scale play area to enjoy an immersive VR experience. Or, you can choose to have a
limited space or stationary experience only.
1. From your computer, open the VIVE Console app.
2. Click , and then select Room Setup.
3. Follow the on-screen instructions to complete the process.
If you only want to have a stationary experience, select Limited space? in the step where
you're asked to draw your play area boundaries.
When drawing the boundaries of the play area, make sure that the floor is cleared. Do not draw
across space occupied by things (such as a table or a chair) since this may cause you to trip
into the object while in VR.
Resetting the play area
1. From your computer, open the VIVE Console app.
2. Click , and then select Room Setup.
3. Follow the prompts and on-screen instructions to complete the process.
57 Play area
What is the recommended space for the play area?
For room-scale setup, a minimum play area of 2 m x 1.5 m (6 ft 6 in x 5 ft) is required. There's no
minimum for limited space (stationary experience).
Can I include space occupied by furniture for the play
area?
It is not recommended to do so. When setting the boundaries of the play area, make sure that the
floor is cleared. Do not trace across space occupied by things (such as a table or a chair) since
this may cause you to trip into the object while in VR.
Does VIVE Cosmos store my room or environment
image?
VIVE Cosmos uses its built-in cameras and sensors in order to operate the inside-out tracking
function, including establishing boundary displays and viewing the features of your
surroundings. The actual image of your environment is not permanently stored on your
VIVE Cosmos after displaying it in VR.
Will VR apps that are for limited spaces or stationary
experiences only work with a room-scale setup?
Even if you have a room-scale setup, you can still use VR apps that are designed for limited
spaces or are stationary experiences. Just make sure that your headset and controllers are
tracked within the play area.
How do I resolve download errors during VIVE Setup
installation?
Download errors are usually caused by incorrect network settings. For example, due to wrong
DNS, the download server address is unresolved by the host. Some network destinations may be
inaccessible, even as connection to other websites seems normal. Please make sure that your
network settings are correct, or ask your network administrator for support.
I can't complete the room setup. What should I do?
Check if you're using special characters (such as à or é) in your local Windows user name, which
could cause the problem.
58 Play area
As a workaround, you can add a new Windows account using basic Latin alphabet for your user
name. After logging in with the new user name, reinstall VIVE Setup and complete the process.
The headset and controllers are not being tracked
properly. What can I do?
There are a number of factors that affect how well the headset and controllers are tracked. If the
headset and controllers are not being tracked or you feel that they are not being tracked
accurately, these are some of the reasons and recommendations on how to fix them:
Room is not bright enough
Adjust the lighting in your room or move your play area to an area where it's brighter.
Strong light source
§ Avoid direct glare like spotlights or sunlight on the headset cameras.
§ Close the curtains on windows where sunlight shines through, then adjust the lighting in
your room.
Lack of tracking features in your room
§ When setting up VIVE Cosmos for the first time or if you moved your play area, look around
your space while wearing the headset to gather information for better tracking accuracy.
§ Avoid room with plain walls. If the room has plain walls, attach some sticky notes or hang
posters/pictures on the walls to add tracking features.
§ If you're creating mixed-reality videos, put up a green screen to cover the walls of your
room and attach sticky notes on them to add tracking features.
59 Play area
Headset camera are blocked
§ Make sure you've removed the transparent films from all the headset cameras. See
About
the VIVE Cosmos headset on page 7 to check the locations of the headset cameras.
§ Don't cover the headset cameras with stickers. If you have a protective case for the
headset, make sure the case doesn't block the cameras.
§ Avoid using your hands to support the headset during play, as your hands might
accidentally block the cameras. Make sure the headset is snug on your face so it doesn't
move during play. See Putting on the VIVE Cosmos headset on page 9.
Other helpful tips
§ Make sure to select the power supply frequency used by your country or region. The power
supply frequency affects the headset cameras and tracking accuracy. See Setting the
power supply frequency on page 66.
§ If the above recommendations do not improve tracking accuracy, try clearing the
environmental information or resetting the system. See Troubleshooting VIVE Cosmos on
page 66.
60 Play area
VIVE Reality System
What is VIVE Reality System?
Our software, reimagined. VIVE Reality System reimagines our core software experience for the
age of spatial computing. Discover new content and unify your library in a new user-first home
space. Make VR feel less like launching apps and more like stepping between worlds.
What is Lens?
Lens is your starting point in VR—just press the VIVE button on the right controller to bring it up.
From Lens, you can:
§ View, sort, and launch titles.
§ Browse the VIVEPORT store.
§ Go to Origin. To learn more about Origin, see What is Origin? on page 62.
§ View and change system settings such as the default Lens height and distance, boundary
color, and system volume.
If Lens is too far or close, you can reposition it in the Lens settings. See Changing Lens settings
on page 62.
Why am I seeing a "Sign In Required" message, what should I do?
You need to be signed in to your VIVEPORT account to use Lens. Go to the computer
where VIVE Cosmos is connected to and sign in to your VIVEPORT account.
Launching titles from Lens
Quickly sort, find, and launch titles from Lens.
Sign in to your VIVEPORT account on the computer where VIVE Cosmos is connected to
before opening Lens.
1. Press the VIVE button on the right controller to open Lens.
2. Use the joystick to scroll up or down to see recently-used as well as featured titles.
61 VIVE Reality System
3. To browse your entire collection, select Go to Library.
To filter currently installed titles, select an option from the drop-down menus.
4. Select a title, and then select Play or Download to launch or download the title.
Changing Lens settings
Adjust the audio volume, change the boundary color and transparency, choose a night-time
display mode, choose headset camera settings, and more from the Lens settings.
1. Press the VIVE button on the right controller to open Lens.
2. On the right side of Lens, select .
3. Use the joystick to scroll up or down the available settings.
4. Select an option pulling the trigger on a particular setting.
5. After selecting your preferences, select .
What is Origin?
Origin is your own corner of VR.
Explore and treat the virtual space as your home base whenever you're taking a break or
switching between titles.
In Origin, you can:
§ Explore the virtual space by teleporting.
§ Interact with objects.
62 VIVE Reality System
Launching Origin
1. Press the VIVE button on the right controller to open Lens.
2. On the left side of Lens, select Go to Origin.
If you go to Origin while in an app, you'll exit that app.
Exploring in Origin
Move around in Origin by teleporting.
1. Use the joystick to aim at the location on the ground where you want to go.
2. Let go of the joystick to teleport to that spot.
Interacting with objects in Origin
Pick up and play with objects in Origin.
1. Touch an object with a controller. The controller will vibrate and the object will be
highlighted if you can interact with the object.
2. While still touching the object with a controller, do one of the following:
§ To interact with objects such as pressing a button, pull the trigger.
§ To pick up an object, press and hold the Grip button. To drop the object, release the
Grip button.
63 VIVE Reality System
Settings
Disabling Volume limit
By default, Volume limit is turned on for safety reasons. If you feel that the volume of the plugged
headphones or your own headphones is not loud enough for you even with the volume level set
high, you can turn this setting off.
Listening at a high volume for a long time may damage your hearing.
1. From your computer, open the VIVE Console app.
2. Click
, and then select Settings Audio.
3. Click the Volume limit On/Off switch to turn the setting off.
Capturing screenshots in VR
Want to show off your high game score? It's easy to take a screenshot of what you're seeing in
VR.
Do one of the following:
§ On the right controller, press the VIVE button and trigger at the same time.
§ On the left controller, press the MENU button and trigger at the same time.
The MENU button on the left controller appears as a VIVE button when VIVE Cosmos was first
released.
You'll see a notification when the screenshot is saved.
To find the screenshot on your computer:
§ On VIVE Console, click Settings General Open folder.
§ Go to C:\Users\[user name]\AppData\Roaming\HTC\Vive\Screenshot.
64 Settings
Seeing real surroundings
See your real surroundings on the headset through the VIVE Cosmos cameras.
1. From your computer, open the VIVE Console app.
2. Click , and then select Settings Camera.
3. You can choose to:
§ Show your real surroundings by pressing the VIVE button on the right controller
twice.
§ Automatically show real surroundings when you step over the play area boundary.
While in VR, enable or disable the camera settings by going to Lens settings. See Changing Lens
settings on page 62.
Enabling motion compensation
Turning on motion compensation helps keep the frame rate consistently high even if you have
less-than-ideal computer specs.
1. From your computer, open the VIVE Console app.
2. Click , and then select Settings Video.
3. Click the Motion compensation On/Off switch to enable it.
Some graphic cards may not support motion compensation.
Updating the firmware
Firmware updates may include improved functionality and bug fixes.
1. From your computer, open the VIVE Console app.
2. If a firmware update is detected for any of the VIVE Cosmos hardware, click Firmware
update. You'll see a list of hardware that has an available firmware update.
3. Click Update.
4. Check that the progress is complete. If the controllers have updated, you may need to turn
them back on.
65 Settings
Troubleshooting VIVE Cosmos
If you feel that VIVE Cosmos is not running smoothly or if you encounter problems while using it,
try the tools in VIVE Console to fix them.
1. From your computer, open the VIVE Console app.
2. Click , and then select Settings Troubleshooting.
3. Depending on the problem, do one of the following:
§ Clear the environment information if you have tracking issues while using the
headset.
§ Reset headset and settings if there is a persistent problem that cannot be solved.
You can also report an issue or send feedback by clicking Report.
Joining the VIVE Cosmos beta program
Opting in to the VIVE Cosmos beta program lets you receive preview builds and give feedback.
Beta software may be unstable and not work as intended.
1. From your computer, open the VIVE Console app.
2. Click
, and then select Settings Advanced.
3. Click the Beta program On/Off switch to enable it. When prompted, confirm whether to
join the beta program or not.
You can opt-out of the beta program anytime by turning the Beta program switch off.
Setting the power supply frequency
Make sure to choose the power supply frequency used by your country as this affects the headset
cameras and tracking accuracy.
1. From your computer, open the VIVE Console app.
2. Click , and then select Settings Camera.
3. Under Power supply frequency, select the power supply frequency used by your country.
66 Settings
What do the error codes and messages mean? What can
I do?
Check the error code associated with the issue, and then try to resolve the error with the
suggested steps.
Error
code
Issue Steps to resolve issue
001
Headset is not
connected.
§ Check that the headset is properly connected to your
computer.
§ Use a different USB port on your computer.
§ If the issue persists, restart your computer.
002
VIVE Console needs to
be restarted.
1. Close VIVE Console.
2. Open Task Manager.
3. Find and select HID_Manager_Server.exe.
4. Click End task.
5. Restart VIVE Console.
003
DisplayPort cable is
disconnected or no
video stream detected.
1. Make sure the DisplayPort cable is plugged in to the link
box or converter and computer.
2. On your computer, go to Control Panel
System and
Security System.
3. Click Device Manager, and then click to expand the list
under Universal Serial Bus controllers.
4. Right-click Generic USB Hub (there may be more than
one with the same label), and then select Properties.
5. Click the Power Management tab, and then de-select
Allow the computer to turn off this device to save
power.
6. Restart the link box or converter.
7. Restart VIVE Console.
If the issue persists, try updating your GPU driver to the
latest version.
005
Make sure front cover
is firmly attached to the
headset.
Make sure front cover is firmly attached to the headset.
006
DisplayPort connection
is not stable.
§ Try restarting the headset.
§ Try another DisplayPort port on your computer.
§ Check if your graphics card supports DisplayPort.
67 Settings
Error
code
Issue Steps to resolve issue
007, 008 ROM checksum failed.
Try again after
updating the software.
1. Follow the steps to re-download and update the
software.
2. Run the firmware update again.
009
The USB cable must be
connected to a USB
3.0 or higher port on
the computer.
1. Make sure the USB cable is connected to a USB 3.0 or
higher port on the computer.
2. If the USB cable is already connected to a USB 3.0 or
higher port on the computer, try switching to a different
USB 3.0 or higher port.
3. If the issue persists, on your computer, go to Control
Panel
System and Security System.
4. Click Device Manager, and then click to expand the list
under Universal Serial Bus controllers.
5. Right-click Generic USB Hub (there may be more than
one with the same label), and then select Properties.
6. Click the Power Management tab, and then de-select
Allow the computer to turn off this device to save
power.
7. Restart the link box or converter.
8. Restart VIVE Console.
010
No audio coming from
the headset.
1. In the Windows audio settings, adjust the volume level
and make sure the volume is not muted.
2. If the issue persists, in the Windows task tray, right-click
the volume icon
Sounds. In the Playback tab, right-
click VIVE Cosmos Set as Default Device.
3. If the issue persists, in the Playback tab, right-click
Speaker VIVE Cosmos Multimedia Audio Set as
Default Device.
4. If the issue persists, restart the link box or converter.
5. If the issue persists, plug the USB cable into a different
USB 3.0 port on your computer.
6. If the issue persists, manually update the USB driver on
your computer. You can also download and install official
driver updates from the website of your motherboard or
USB port manufacturer.
7. If the issue persists, restart your computer.
8. If updating your USB driver doesn't solve the issue,
purchase and use another PCI-Express USB card (with
Intel chipset).
68 Settings
Error
code
Issue Steps to resolve issue
100
USB hub update failed. 1. From your computer, open the Device Manager.
2. Under Universal Serial Bus controllers, find and right-
click Generic USB Hub, and then select Properties.
3. Click the Details tab, and then select Hardware IDs
from the drop-down list.
4. Under Values, find the following nodes:
§ VID: 0BB4, PID: 0315
§ VID: 0BB4, PID: 0323
5. Click the Power Management tab, and then de-select
Allow the computer to turn off this device to save
power option.
6. Restart your computer as well as the link box or
converter.
7. Retry the firmware update.
101
Audio update failed. 1. Restart your computer as well as the link box or
converter.
2. Retry the firmware update.
102, 106,
107, 108
Headset firmware
update failed.
1. Restart your computer as well as the link box or
converter.
2. Retry the firmware update.
103
Controller firmware
update failed.
1. Restart your computer as well as the link box or
converter.
2. Retry the firmware update.
105
Headset not
connected.
1. Restart your computer as well as the link box or
converter.
2. Retry the firmware update.
109, 110,
111, 112
Camera firmware
update failed.
1. Restart your computer as well as the link box or
converter.
2. Retry the firmware update.
200
The headset cannot be
detected. Make sure
that cables are
properly connected
and then restart the
headset.
Make sure the cables between the headset, link box or
converter, and computer are all properly connected and
then restart the headset.
69 Settings
Error
code
Issue Steps to resolve issue
201
The headset display
cannot be detected.
Make sure that the
headset cable is
properly connected.
Make sure the headset cable is properly connected.
202
Calibration data is lost.
For assistance on how
to fix this, contact
customer care.
Contact customer care.
203, 205,
206, 207
Oops! This should not
happen. Re-install
VIVE software to fix
this.
Re-install the VIVE software.
208
Update VIVE software
and firmware to fix this.
Update both the VIVE software and firmware.
209
The server is
disconnected. Restart
VIVE Console to fix
this.
1. Restart VIVE Console.
2. If the issue persists, restart your computer.
210
The compositor is
disconnected. Restart
VIVE Console to fix
this.
Restart VIVE Console.
211
Check that your GPU
driver is updated to the
latest version.
Make sure your GPU driver is updated to the latest version.
212,
213,214
Restart VIVE Console
to fix this [error ID
number].
Restart VIVE Console.
215
Please update graphics
card driver.
Update your graphics card driver to the latest version.
216
Please check that
SteamVR was installed
properly or has finished
updating.
Make sure SteamVR was installed properly or has finished
updating.
217
SteamVR has
encountered an
unexpected problem.
Restart VIVE Console
to fix this.
Restart VIVE Console.
70 Settings
Error
code
Issue Steps to resolve issue
218
The VIVE Cosmos
camera is being used
by another application.
1. In Windows’ Privacy settings
Camera, make sure
Allow apps to access your camera is enabled. Then,
restart VIVE Console.
2. If the issue persists, check if the VIVE Cosmos camera is
occupied by another Windows application. If yes, close
the application using the camera, and then restart VIVE
Console.
3. If the issue persists, restart your headset.
4. If the issue persists, use a different USB 3.0 port on your
computer. Then, restart VIVE Console.
219
The VIVE Cosmos
headset can't be
recognized when
SteamVR is in safe
mode.
Disable SteamVR safe mode, and restart SteamVR. If the
problem persists, do the following:
1. Update SteamVR to version 1.10.28 or later.
2. In SteamVR, click
Settings.
3. Click Startup / Shutdown Manage Add-Ons.
4. In Manage SteamVR Add-Ons, do one of the following:
§ To the right of viveVR, click Unblock.
§ Make sure viveVR is turned On.
5. Close SteamVR.
6. Restart VIVE Console.
220
There is a compatibility
problem with the
DisplayPort connection
(HDCP error)
If you're using an MSI notebook, go to MSI's technical
support
web page for help on how to update your
notebook to the latest V-BIOS.
If you're not using an MSI notebook, submit a report using
VIVE Console. In VIVE Console, go to Settings >
Troubleshooting > Report issue.
221
The front cover has
been changed. Restart
VIVE Console to fix
this.
Restart VIVE Console.
222
The headset cannot be
detected. Make sure
the USB cable is
properly connected.
Make sure the USB cable is properly connected on the link
box and/or computer.
223
Make sure the
headset's camera
firmware is updated to
the latest version.
1. Open VIVE Console.
2. Click Firmware update
Update.
3. Restart VIVE Console.
71 Settings
Trademarks and copyrights
©
2019 HTC Corporation. All Rights Reserved.
VIVE, the VIVE logo, VIVEPORT, the VIVEPORT logo, HTC, the HTC logo, and all other HTC
product and service names are trademarks and/or registered trademarks of HTC Corporation
and its affiliates in the U.S. and other countries.
Steam, the Steam logo and SteamVR are trademarks and/or registered trademarks of Valve
Corporation in the U.S. and/or other countries.
All other trademarks and service marks mentioned herein, including company names, product
names, service names and logos, are the property of their respective owners and their use herein
does not indicate an affiliation with, association with, or endorsement of or by HTC Corporation.
Not all marks listed necessarily appear in this User Guide.
Screen images contained herein are simulated. HTC shall not be liable for technical or editorial
errors or omissions contained herein, nor for incidental or consequential damages resulting from
furnishing this material. The information is provided “as is” without warranty of any kind and is
subject to change without notice. HTC also reserves the right to revise the content of this
document at any time without prior notice.
No part of this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying, recording or storing in a retrieval system, or
translated into any language in any form without prior written permission of HTC.
72 Trademarks and copyrights
Index
B
Beta program
66
C
Cable guides
- attaching
39
- detaching
40
Camera pass-through
65
Capturing screenshots
64
Controllers
- about
49
- battery level
54
- inserting the batteries
51
- pairing with the headset
54
- turning on or off
53
Converter
- about
46
- connecting the headset
46
- restarting the converter
47
D
Disabling volume limit
64
F
Firmware updates
65
H
Headset
- about
7
- adjusting the IPD
12
- cleaning the lenses
25
- connecting a USB device
16
- front cover
27
- putting on
9
- replacing the face cushion
18
- status lights
29
L
Lens
- about
61
- launching titles
61
- settings
62
Link box
- about
43
- connecting the headset
43
M
Motion compensation
65
O
On-ear headphones
- adjusting
29
- attaching
33, 35
- detaching
30
Origin
- about
62
- interacting with objects
63
- launching
63
- moving
63
P
Play area
- about
55
- choosing
56
- setting up
55
S
Seeing real surroundings
65
Setting the power supply frequency
66
T
Troubleshooting VIVE Cosmos
66
73 Index
