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44
Before You Call for Service
Problem Solution Guide - (cont.)
Problem May Be Caused By What to Do
Oven lights will not turn off. Light key is set to on. Touch light key to turn lights off.
Door ajar. Make sure the door is completely shut.
Sabbath mode does not work. Meat probe connected. Oven will not start Sabbath mode when meat
probe is connected. Disconnect and remove
meat probe.
Oven goes into Keep Warm
mode too quickly after meat
probe is connected.
Meat probe connector is still wet
after cleaning.
Dry the metal portion of the plug that con-
nects to the oven using a soft dry rag.
Cooling fan continues to run
after oven has been turned off.
Normal operation. The cooling fan may run for a while after the
oven is turned off, until the internal parts have
cooled.
Time on display not correct. Clock not set to automatic or WiFi
internet service not available.
See Clock/Date Settings on page 6.
Control panel does not “beep”
when touching the keys on the
control panel and when the
timer runs down to zero.
Control panel tones disabled. Enable control panel tones. See Oven Tone
Settings on page 7.
No sound(s). Volume turned down. Adjust volume controls. See Oven Tone Set-
tings on page 7.
Normal screen is missing from
display.
Android operating system is show-
ing.
Touch Dacor Cooking or touch HOME key to
return to oven home screen.
Timers do not work. Oven set to Sabbath mode Normal operation. Timers are not operational
when oven is in Sabbath mode.
Timers will not stop. Using CANCEL · SECURE to turn
off timers.
The timers cannot be canceled by using this
key. See page 20 for proper operation.
Foods over or under cook. Incorrect cooking time or tempera-
ture.
Follow instructions in Operating Your Oven
section.
Cannot connect to WiFi, net-
work.
WiFi network turned off. Check to make sure you can connect to the
WiFi router with another wireless device at
close range. If you cannot connect, check to
make sure that the router is on and working
properly.
Weak signal. Check to make sure WiFi network is within
range of oven. Access WiFi settings as
instructed on page 35. If the WiFi system
does not appear on the settings menu or has a
weak signal, move the WiFi router close to the
oven to see if the signal improves. If not, call
for service.
WiFi connection intermittent. See weak signal, above.
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