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4. Troubleshooting
Problem Possible Cause Solution
Unit will not
turn on
There is not enough water in the
Water Tank. The AC adaptor is not
connected to a power supply.
Add water to the tank; Carefully disconnect the
AC adaptor from the DC Socket and the power
supply, check the cables, then reconnect.
No mist or
abnormal
mist; Unit is
leaking water
Not enough water or too much
water. Residue on the Ultrasonic
plate. Cover not installed properly.
Dust or restriction to the air-suction
port on the underside of the base.
Add a suitable amount of water in the tank.
Water must never be lled over 200 ML (MAX)
Line. Please refer to Maintenance instructions
and remove and re-install correctly so vapours
can be released freely. Clean the air suction
port of any dust. Restricted airow will affect
mist.
Water leakage
from product
Cover not installed properly. Has
the unit been tipped over? Low
temperature or high humidity.
Remove and reinstall correctly, so vapours can
be released freely. Under these conditions, the
mist may condense quickly into water droplets.
5. Specifications
Product Size 4.65’’ height x 6.3’’ diameter
Recommended Water Level 200ml (MAX)
Product Weight Approx. 480g (with adaptor)
Accessories / Materials Adaptor, User Manual / ABS, PP, PET
Power Supply (Input) AC100-240V 50/60Hz / (Output) 24V 650mA
Power / Suitable Area 15.6W / 10-15m
2
* Automatically turns off when water levels are low.
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