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Washer Symptom Possible/Cause Solution
Is Noisy • Make sure washer is level. Uneven leveling can cause vi-
bration.
• Some sounds may be a part of normal operation for a
frontload washer, such as clicking noise when door locks
and unlocks, and clicking noise from balance ring during
agitate part of cycle.
• When rotating the tub slowly you will hear the balance balls
click together. This noise is normal and does not require a
service call.
Load is Too Wet • Wash load may be unbalanced. The washer may have limi-
ted the spin speed to prevent damage to the machine. Re-
distribute the load and run a Spin cycle.
• Load is too small. Add items to make full load.
Wrong Water Temperature • Make sure that the controls are properly set.
• Check fill hoses. Make sure hot tap hose is connected to
hot mixing valve (indicated with “H” on the valve bracket)
and cold tap is connected to cold mixing valve (indicated
with “C” on the valve bracket).
• Make sure laundry room water heater is adjusted properly.
• The Normal Eco cycle uses a colder water temperature.
Control not responding to keypad selections • Make sure Control Lock feature is off. If on, Control Lock
light will be lit.
• Press and hold Signal Keypad for three seconds to turn off.
Er, do on digital display
• The control senses that the door is open during a running
cycle.
• Unplug the machine to clear this code.
Er, dL on digital display
• The control senses that the door has unlocked during a
running cycle.
• Unplug the machine to clear this code.
Er, dr on digital display
• This code indicates that water is still in the washer at the
end of the cycle.
• Check the drain hose and drain receptacle to make sure
they are installed properly and not blocked.
• Foreign object trap in pump may be clogged. Clean the
trap. Refer to Maintenance section.
• Unplug the machine for 15 seconds to clear this code.
Er, FL on digital display
• This code will appear if the washer has not reached the fill
level after 30 minutes during a wash or rinse fill.
• Make sure hot and cold water taps are turned on.
• Make sure that the fill hoses are not kinked or twisted.
• Clean the screens in the water mixing valve and the filter
screens located at the tap end of the fill hoses.
• Unplug the machine for 15 seconds to clear this code.
Table continues...
Troubleshooting
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Copyright, Alliance Laundry Systems LLC -
DO NOT COPY or TRANSMIT
28 Part No. 806979
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