User's Guide
for Frontload Washers
Original Instructions
Keep These Instructions for Future Reference.
CAUTION: Read the instructions before using the
machine.
(If this machine changes ownership, this manual
must accompany machine.)
www.alliancelaundry.com
Part No. 806979
November 2017
WARNING
Failure to install, maintain, and/or operate this ma-
chine according to the manufacturer's instructions
may result in conditions which can produce bodily
injury and/or property damage.
W030
WARNING
For your safety and to reduce the risk of fire or an
explosion, do not store or use gasoline or other
flammable vapors and liquids in the vicinity of this or
any other appliance.
W022
NOTE: The WARNING and IMPORTANT instructions ap-
pearing in this manual are not meant to cover all possi-
ble conditions and situations that may occur. It must
be understood that common sense, caution, and care-
fulness are factors which cannot be built into these
washers. These factors MUST BE supplied by the per-
son(s) installing, maintaining, or operating the unit.
Always contact the distributor, service agent, or the manufac-
turer about any problems or conditions you do not understand.
Read all instructions before using unit.
This product uses FreeRTOS V7.2.0 (www.freertos.org).
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3 Part No. 806979
Table of Contents
Safety Information...................................................................................5
Explanation of Safety Messages.....................................................................5
Important Safety Instructions.........................................................................5
Operation................................................................................................7
Before Washing............................................................................................. 7
Loading the Washer.......................................................................................7
Control Panel.......................................................................................... 9
Digital Display................................................................................................9
Cycles........................................................................................................... 9
Selections................................................................................................... 10
Options....................................................................................................... 10
Status......................................................................................................... 11
To Wash Clothes..........................................................................................11
Out of Balance Load.................................................................................... 13
Cycle Operation.....................................................................................14
Common Washer Sounds.............................................................................18
Using Your Dispenser Drawer....................................................................... 19
Clothing Care........................................................................................ 21
Maintenance.........................................................................................23
Lubrication..................................................................................................23
Cold Weather Care.......................................................................................23
Care of Your Washer.................................................................................... 23
Cleaning Glass Sealing Area........................................................................ 23
Replacing Hoses..........................................................................................23
Filter Screens.............................................................................................. 23
Vacations and Extended Non-Use.................................................................23
Reinstallation of Shipping Materials............................................................. 23
Cleaning Foreign Object Trap........................................................................24
Cleaning Door Seal Drain Holes....................................................................24
Preventative Maintenance........................................................................... 24
Troubleshooting.................................................................................... 26
Contact Information.....................................................................................30
©
Copyright 2017, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed
written consent of the publisher.
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4 Part No. 806979
Safety Information
Explanation of Safety Messages
Precautionary statements (“DANGER,” “WARNING,” and “CAU-
TION”), followed by specific instructions, are found in this man-
ual and on machine decals. These precautions are intended
for the personal safety of the operator, user, servicer, and
those maintaining the machine.
DANGER
Indicates an imminently hazardous situation that, if
not avoided, will cause severe personal injury or
death.
WARNING
Indicates a hazardous situation that, if not avoided,
could cause severe personal injury or death.
CAUTION
Indicates a hazardous situation that, if not avoided,
may cause minor or moderate personal injury or
property damage.
Additional precautionary statements (“IMPORTANT” and
“NOTE”) are followed by specific instructions.
IMPORTANT: The word “IMPORTANT” is used to in-
form the reader of specific procedures where minor
machine damage will occur if the procedure is not fol-
lowed.
NOTE: The word “NOTE” is used to communicate in-
stallation, operation, maintenance or servicing informa-
tion that is important but not hazard related.
Important Safety Instructions
Save These Instructions
WARNING
To reduce the risk of fire, electric shock, serious in-
jury or death to persons when using your washer,
follow these basic precautions:
W023
• Read all instructions before using the washer.
• Install the washer according to the INSTALLATION INSTRUC-
TIONS. Refer to the EARTH/GROUND INSTRUCTIONS in the
INSTALLATION manual for the proper earth/ground connec-
tion of the washer. All connections for water, drain, electri-
cal power and earth/ground must comply with local codes
and be made by licensed personnel when required. Do not
do it yourself.
• Do not install or store the washer where it will be exposed
to water and/or weather.
• Do not add the following substances or textiles containing
traces of the following substances to the wash water: gaso-
line, kerosene, waxes, cooking oils, vegetable oils, machine
oils, dry-cleaning solvents, flammable chemicals, thinners
or other flammable or explosive substances. These sub-
stances give off vapors that could ignite, explode or cause
the fabric to catch on fire by itself.
• Under certain conditions, hydrogen gas may be produced in
a hot water system that has not been used for two weeks
or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water
system has not been used for such a period, before using a
washing machine or combination washer-dryer, turn on all
hot water taps and let the water flow from each for several
minutes. This will release any accumulated hydrogen gas.
THE GAS IS FLAMMABLE, DO NOT SMOKE OR USE AN
OPEN FLAME DURING THIS TIME.
• To reduce the risk of an electric shock or fire, DO NOT use
an extension cord or an adapter to connect the washer to
the electrical power source.
• Do not allow children to play on or in the washer. Close su-
pervision of children is necessary when the washer is used
near children. This appliance is not intended for use by per-
sons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction con-
cerning the use of the appliance by a person responsible
for their safety. This is a safety rule for all appliances.
• Cleaning and user maintenance shall not be made by chil-
dren without supervision.
Safety Information
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5 Part No. 806979
• Children less than three years should be kept away unless
continuously supervised.
• Do not reach into the washer if the washtub or agitator, if
applicable, is moving.
• Never operate the washer with any guards, panels and/or
parts removed or broken. DO NOT tamper with the controls
or bypass any safety devices.
• DO NOT operate individual units if they have been separa-
ted from a stack unit.
• Use your washer only for its intended purpose, washing
clothes. Always follow the fabric care instructions supplied
by the garment manufacturer.
• Always read and follow manufacturer’s instructions on
packages of laundry and cleaning aids. To reduce the risk
of poisoning or chemical burns, keep them out of the reach
of children at all times (preferably in a locked cabinet).
Heed all warnings or precautions.
• Do not use fabric softeners or products to eliminate static
unless recommended by the manufacturer of the fabric
softener or product.
• Loading door MUST BE CLOSED any time the washer is to
fill, tumble or spin. DO NOT bypass the loading door switch
by permitting the washer to operate with the loading door
open.
• Be sure water connections have a shut-off valve and that
fill hose connections are tight. CLOSE the shut-off valves at
the end of each wash day.
• Keep your washer in good condition. Bumping or dropping
the washer can damage safety features. If this occurs,
have your washer checked by a qualified service person.
• Do not repair or replace any part of the washer, or attempt
any servicing unless specifically recommended in the user-
maintenance instructions or in published user-repair in-
structions that you understand and have the skills to carry
out. ALWAYS disconnect the washer from electrical supply
before attempting any service.
• Disconnect the power cord by grasping the plug, not the
cord. If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
• Before the washer is removed from service or discarded,
remove the lid or door to the washing compartment.
• Failure to install, maintain, and/or operate this washer ac-
cording to the manufacturer’s instructions may result in
conditions which can produce bodily injury and/or property
damage.
NOTE: The WARNING and IMPORTANT SAFETY IN-
STRUCTIONS appearing in this manual are not meant
to cover all possible conditions and situations that may
occur. Observe and be aware of other labels and pre-
cautions that are located on the machine. They are in-
tended to provide instruction for safe use of the ma-
chine. Common sense, caution and care must be exer-
cised when installing, maintaining, or operating the
washer.
Always contact your dealer, distributor, service agent or the
manufacturer about any problems or conditions you do not un-
derstand.
Safety Information
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6 Part No. 806979
Operation
Before Washing
Prepare Wash Load
Empty Pockets and Cuffs
Make sure all pockets are empty and turn them inside out.
One bobby pin, metal or plastic toy, nail or sharp object in a
load can catch laundry, cause tears and plug the pump. Facial
tissue left in a pocket will produce extreme “lint”. A crayon or
lipstick in a wash load may cause stains that cannot be re-
moved. Roll down cuffs and shake out grass, sand and gravel.
Mend Rips and Tears
Little holes can become bigger in the washer. Mend holes and
tears before placing garments in the washer.
Close Zipper and Fasten Hooks
These can catch on garments in a wash load and tear them.
Tie belts and sashes so they won’t wind around clothes.
Put Small Items in Bag
Small items such as baby socks may get stuck around the
door. Put them inside a mesh garment bag.
Check For Colorfastness
Squeeze a portion of garment in warm or hot sudsy water. If
the color bleeds or runs, wash the item separately in cold wa-
ter.
Sort Items
Different items use different wash cycles and temperatures.
Always follow the manufacturer’s care label. Proper sorting is
easy if you follow a few guidelines:
1. Sort by Color: Separate items into loads of whites, darks,
lights and non-colorfast.
2. Sort by Fabric and Construction: Separate items into loads
of cottons/linens, permanent press, synthetics/blends/
poly knits, and delicates.
3. Sort by Temperature: Separate items into loads that can be
washed in cold, warm or hot water.
4. Sort by Type and Amount of Soil: Heavily soiled clothes will
need extra treatment. Lightly soiled clothes can become
dingy if washed with heavily soiled items.
5. Sort Lint “Shedders” From Lint “Receivers”: Some fabrics
attract lint and should not be washed with lint-shedding
loads. Lint shedders are cottons, terry towels, chenille bed-
spreads, rugs and clothes that have been heavily bleached.
Lint receivers are synthetics, permanent or durable press,
knits (including socks), corduroy, and other smooth fabrics.
Pretreat
Pretreat shirt collars and cuffs with a pretreat product or liquid
detergent when placing them in the washer. Before washing,
treat special stains individually.
WARNING
Do not wash or dry items soiled with vegetable or
cooking oils. Some oils may remain after washing
and may cause the fabric to catch on fire by itself.
W527
Loading the Washer
Load Articles
• Load items by the amount of space they take up, not by
their weight. Mix large and small items in a load to get the
best washing results.
• Load items loosely into the wash drum. The bulk of the
clothes rather than the weight will determine load size.
Bulky Items
• Use the BULKY cycle for bulky items such as blankets and
comforters. The cycle includes gentle agitation to clean
items delicately and thoroughly. The Second Rinse Option
may be selected to ensure complete removal of soap resi-
due. A final spin extracts the moisture at a lower speed to
maintain the load’s balance and minimize wear to the arti-
cles.
Load Sizes
• Load sizes vary. Small and large items should be washed
together to create a balanced load. If washing a large item,
two bath towels should be added to even the load.
• Smaller loads can create an unbalanced condition and
cause premature wear on the washer. Do not hesitate to fill
the entire inner drum of the washer. The load will compress
a great deal when wet. This allows room for proper tum-
bling.
Water Level
• The washer will automatically adjust the water level to the
type and size of the load during any fill.
Operation
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7 Part No. 806979
Wash Temperature
Hot
Hot water is the most effective for cleaning, but it is not recom-
mended for all fabric types (read labels).
Warm
The Warm Wash is useful for providing a thorough cleaning on
light and moderately soiled clothing without damaging fabric
or adding to color fading. Warm water also reduces wrinkling.
Use with non-colorfast or dark colors, permanent press, silks,
woolens, nylon, and acrylic.
Cool
The Cool Wash temperature is useful for washing permanent
press fabrics.
Cold
The Cold Wash is ideal for delicate items. Although its cleaning
abilities are not as great as with hot or warm water, it is useful
for colors that bleed easily and for sensitive fabrics.
All rinses use cold water. It is the most beneficial for fabrics.
Cold rinses reduce wrinkling and color fading. In addition, cold
rinses will save money and energy.
NOTE: In wash temperatures colder than 16°C [60°F],
detergents do not dissolve well. This may cause inef-
fective cleaning, or lint and residue to form.
NOTE: Always follow manufacturer’s care labels.
Wash Temperature Guide
Water
Temperature Use Comments
HOT • Sturdy whites
and colorfast
items
• Work clothes
• Soiled items
• Nappies
• Best cleaning
for items soiled
with oily or
greasy stains,
grass, or ink.
WARM • Light and mod-
erately soiled
items
• Non-colorfast
or dark colors
• Permanent
press
• Silks, woolens,
nylon, acrylic
• Reduces wrin-
kling in perma-
nent press fab-
rics
• Less fading
• Reduces
shrinking in
knits
COOL • Permanent
press
• Silks, woolens,
nylon, acrylic
• Less fading
• Reduces
shrinking in
knits
COLD • Non-colorfast
fabrics
• Extra delicate
clothing
• Saves energy
• Reduces color
fading
• Reduces wrin-
kling
• Reduces
shrinking
Table 1
Energy
You can save energy when washing by following a few guide-
lines:
1. Heating water accounts for the greatest energy expense
when washing. Save on heating water by using warm or
cold washes.
2. Wash full loads, but do not overload.
3. Use Soak option for heavily soiled items to reduce the need
for higher soil level selections.
Operation
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8 Part No. 806979
Control Panel
FLW2456N_SVG
Digital Display
The two-digit display is used to show the time remaining in a
cycle.
If the cycle time is over 99 minutes the control will display ei-
ther 1H, 2H, etc., and then the additional minutes over one or
two hours.
When the control is powered off, the right-most decimal in the
display will flash every one to five minutes to indicate that the
machine is in Idle Mode.
The display also shows diagnostic codes.
Idle Mode
If no keypads have been pressed for five minutes after a cycle
is finished, the control will enter Idle Mode. A light in the lower
right corner of the digital display will flash every one to five mi-
nutes. Press the Power/Cancel keypad to exit this mode and
power the display for cycle/option selection. This light will flash
again after five minutes when it re-enters Idle Mode.
Keypress Audio
The audio signal that sounds when a keypad is pressed can be
turned on or off.
Press and hold both the Perm Press and Rinse & Spin keypads
at the same time to turn the audio signal on or off.
Cycles
The following cycle descriptions will help determine which cy-
cle to choose depending on the type of laundry being washed.
The descriptions are standard settings that may be modified
using the Selections and Options.
The last cycle that is set, including selections and options, is
saved even if the control is turned off.
The following capacity rating is based on energy and water effi-
ciency tests performed to Australia/New Zealand standard for
Washing Machine Performance.
NOTE: The cycle used for a normally soiled cotton load
at the rated load capacity (10 kg) is as follows:
• Normal Eco Cycle
• Hot Temp setting
• High Spin Spin
• Medium Soil Level
• Second Rinse on
Heavy Duty
Use for sturdy items, like play or work clothes, towels, T-shirts,
etc. The cycle includes a longer wash tumble and two rinses.
The final spin extracts moisture at a high spin speed.
Whites
This cycle is designed to keep white laundry white. It utilizes a
longer, hot water wash tumble and two rinses. The final spin
extracts moisture at a high spin speed.
Normal Eco
This cycle includes a wash tumble and two rinses, but uses
less water than the other cycles. It also uses less hot water.
Only the High Spin Speed is available in this cycle.
This cycle is recommended for washing everyday cottons and
linens.
Perm Press
Use for permanent press items and synthetics. This cycle in-
cludes a wash tumble and two rinses. The final spin extracts
moisture at a low spin speed.
Control Panel
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Delicate
Wash delicate items usually washed by hand on this cycle. The
cy
cle includes a wash tumble and two rinses. The final spin ex-
tracts moisture at a low spin.
Favorite
The Favorite cycle keypad allows the user to save different cy-
cles, selections and options f
or later use. Nine favorite cycles
can be saved.
1. Press the Favorite keypad. The control will display the cycle
and modifier settings for the first Favorite cycle. The 2-digit
display will switch between F1 and the cycle time for the
selected cycle.
2. Press the keypads for the desired cycle, selection and op-
tion settings.
3. Press the Favorite keypad to save the settings. The next Fa-
vorite cycle, F2, will be displayed. It can be programmed
now.
4. Press the Start/Pause or Delay Start keypad to save the
settings and start the cycle.
5. Press the Power/Cancel keypad to discard the current set-
tings and exit Favorite mode.
FLW2469N_SVG
Bulky
Use this cycle when washing bulky items such as blankets and
comforters. The cycle includes a wash tumble and two rinses.
A final spin extracts the moisture at a medium speed to main-
tain the load’s balance and minimize wear to the articles.
Quick Wash
Wash lightly soiled items on this cycle. The cycle includes a
short wash tumble followed by one rinse. The final spin ex-
tracts moisture at a high speed spin.
Rinse & Spin
Use to quickly rinse items. The rinse is followed by a high spin.
Spin
Use this cycle to extract water from wet items. The cycle uses
the high spin.
Selections
The following selections can be used to modify the currently
chosen cy
cle. The default selections will be lit after choosing a
cycle.
Temp
Press the Temp keypad to change the cycle’s wash water tem-
perature fr
om the default selection to Cold, Cool, Warm, or
Hot.
WARNING
Window may be hot in the Hot Wash Cycle.
W326
Spin Speed
The Spin Speed selection will change the cycle’s final spin
from the default speed to No Spin, Low, Medium, or High spin.
The spin's RPM speed depends on both the Spin Speed and
the Cycle that is selected.
NOTE: Spin speed may be limited due to out-of-balance
conditions.
Cycle
No
Spin Low Medium High
Heavy Duty 0 800 1000 1200
Whites 0 650 1000 1200
Normal Eco 0 800 1000 1200
Perm Press 0 400 650 800
Delicate 0 400 475 550
Bulky 0 400 475 550
Quick Wash 0 800 1000 1200
Rinse &
Spin
0 650 1000 1200
Spin 0 650 1000 1200
Soil Level
Changing the Soil Level keypad will add more wash time to the
cycle.
Choose Light, Medium, Heavy or Max according to the amount
of soil in the laundry load.
Options
The following options can be used to modify the currently
chosen cycle, signal volume and control lock.
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Soak
The Soak option adds a 30 minute soak to the beginning of
the cycle. During the soak period, the wash basket will rotate
every few minutes to tumble the laundry.
Pre-Wash
The Pre-Wash option adds a second wash to the selected cy-
cle.
Second Rinse
This Option will provide an additional rinse to the selected cy-
cle. The water temperature will be cold.
Third Rinse
The Third Rinse Option provides two additional rinses. It is use-
ful for detergent sensitive skin. The water temperature will be
cold.
NOTE: If Second Rinse and Third Rinse are both selec-
ted, the cycle will provide a total of three additional rin-
ses.
Delay Start
Pressing the Delay Start Option will allow the cycle to begin up
to 24 hours after pressing the keypad. Pressing it once will de-
lay the cycle by one hour and 1h will show on the control’s dis-
play. Press the Delay Start keypad again to increase the time
by one hour each press. Press the Start/Pause keypad to be-
gin the countdown.
While setting the Delay Start Option, the cycle time and the
Delay Start keypad light will flash (1 second on/off).
After the Delay Start Option is started, the Delay Start keypad
light will flash (1 second on/off).
Signal
Pressing the Signal keypad will change the end of cycle signal
volume. There are four settings: Off, Low, Medium, High.
Control Lock (Secure keypad)
Pressing and holding the Signal keypad for three seconds will
turn on the Control Lock. The Control Lock status light will be
lit. While Control Lock is on, no other keypad presses are al-
lowed. Press and hold the Signal keypad again to turn the op-
tion off.
Status
The Status lights are lit during the cycle to show what part of
the cycle is running.
Wash The Wash status light is lit during the
wash portion of the cycle including Pre-
Wash and Soak, if selected.
Rinse The Rinse status light is lit during the
rinse portions of the cycle including Sec-
ond Rinse and Third Rinse, if selected.
Spin The Spin status light is lit during the final
spin portion of the cycle.
Door Lock The Door Lock status light is lit whenever
the door is locked. The door cannot be
opened while it is lit.
While the door is locking, the door lock status light flashes (1
second on/1 second off). While unlocking, the door lock status
light stays lit and the cycle time flashes (1 second on/1 sec-
ond off).
To Wash Clothes
IMPORTANT: Before using your new washer, make
sure the washer cord is connected to an appropriate
electrical outlet that is properly installed and connec-
ted to a protective earth/ground. Make sure the washer
hoses are connected to the hot and cold water taps,
and that the taps are turned on. Be sure the drain hose
is not kinked and is inserted into a drain. Refer to the
INSTALLATION INSTRUCTIONS for details of proper
washer installation.
IMPORTANT: Prior to first wash, use an all purpose
cleaner, or a detergent and water solution, and a damp
cloth to remove shipping dust from inside of wash
drum.
1. Get the clothes ready for washing. Empty pockets and
cuffs. Sort items into separate loads. Pretreat stains and
heavily soiled areas.
IMPORTANT: Remove all sharp objects from laundry
to avoid tears and rips to items during normal ma-
chine operation.
2. Measure and add low sudsing, high efficiency (HE) deter-
gent, fabric softener and bleach to the dispenser drawer.
Refer to section on Using Your Dispenser Drawer. Follow in-
structions on detergent package for amount to use.
Control Panel
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FLW2308N_svg
NOTE: High efficiency (HE) detergents are designed
especially for frontload washers to reduce over-
sudsing and maximize cleaning results. Look for the
HE logo or “high efficiency” on the detergent’s la-
bel.
IMPORTANT: If using non-HE detergent, avoid over-
sudsing by using only 1/2 of the detergent manufac-
turer's recommended amount.
IMPORTANT: If using single-load laundry detergent
packets or 3-in-1 laundry sheets, DO NOT place
them in the dispenser drawer. Place them directly in
the wash drum with clothes.
3. Load clothes into wash drum. Refer to section on Load
Sizes. Maximum dry clothes load is 10 kg [22 pounds]
based on energy efficiency and electrical safety tests per-
formed to Australia/New Zealand safety standard for Wash-
ing Machines.
NOTE: Small items such as baby socks may get
caught around the door. Place these articles inside
a mesh garment bag.
FLW2309N_SVG
4. Close the loading door tightly. The washer will not operate
with the loading door open.
FLW2310N_SVG
WARNING
To reduce the risk of serious injury, do not bypass
the loading door switch by permitting the washer
to tumble or spin with the loading door open.
W095
5. If not already on (control lights will be lit), turn on the wash-
er. Press the Power button to turn on the washer.
NOTE: You will not be able to press the Start/ Pause
button to start a cycle until five seconds after turn-
ing on the washer. A status light will flash during
this warm-up period.
6. Select the cycle according to the type of fabric being wash-
ed. If the selected cycle is not the correct cycle for the fab-
Control Panel
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12 Part No. 806979
ric being washed, you may change the cycle selection at
any time until the first wash fill is complete.
NOTE: The Normal Eco cycle is recommended for
everyday cottons and linens.
7. If desired change the Selections and Options settings.
8. Press the Start/Pause button to begin the cycle. The Door
Lock light will come on after a short delay and the cycle will
begin.
NOTE: If the door is open when trying to start a cy-
cle, the display will show “do” and cycle time (1
second on/1 second off).
If items need to be added or removed after a cycle has star-
ted, press the Start/Pause button. After the door unlocks and
the Door Lock light goes out, open the door to add or remove
laundry.
While a cycle is paused, the display will show the cycle time re-
maining and St to restart the cycle. Close the door and press
the Start/Pause button to resume the cycle.
The Door Lock light will flash while the door re-locks.
NOTE: If water needs to be removed before opening
the door, run a Spin cycle to pump water out of the
washer.
Out of Balance Load
If at the end of the cycle the load is dripping wet, the washer
has limited the spin speed. This is to prevent damage to the
unit if there is a severely unbalanced load.
If this condition occurs, redistribute the load manually and run
a SPIN cycle.
If the condition persists, consider steps discussed in the Be-
fore Washing section.
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13 Part No. 806979
Cycle Operation
The cycles of your washer include several different stages. Re-
fer to the table below for what can be expected during the cy-
cles that you select.
The washer operates by gently tumbling the clothing through
the water. The wash action consists of a period of tumbling in
one direction, a brief pause, and then a reverse tumble in the
opposite direction. The pauses are part of the tumble action
and add to the unique cleaning capabilities of the washer.
They are part of the cycle.
The wash and rinse spins utilize a “ramp spin” action. The
wash drum starts rotating clockwise at a low speed and then
gradually spins up to higher speeds to efficiently extract water.
The cycle stages are dependent on the cycle, selections and
options chosen.
The times listed are approximate and will vary depending on
the selections and options chosen.
NOTE: The rinse water temperature will be cold, includ-
ing when optional rinses are selected.
NOTE: If No Spin is selected, all spin stages are one
minute of drain and tumble.
Normal Eco
Cycle Stage Activity Time (minutes) Speed Comments
Initial Drain Drain 0:10 Off Removes water that
might be left over
from previous cycle
Wetting Fill/Tumble 2:30 Wetting Agitate
Soak Fill/Tumble/Soak 34:00 Wetting Agitate, Low
Agitate, Off, Soak Agi-
tate, Off, Distribute
Option
Pre-Wash Fill/Tumble 7:00 Wetting Agitate, Regu-
lar Agitate, Distribute
Option
Wash Fill/Tumble 65:00 Wetting Agitate, Regu-
lar Agitate, Distribute
Spin Spin 4:35 Ramp Spin
Rinse Fill/Tumble 6:25 Wetting Agitate, Regu-
lar Agitate, Distribute
Spin Spin 4:35 Ramp Spin
Second Rinse Fill/Tumble 6:25 Wetting Agitate, Regu-
lar Agitate, Distribute
Option
Spin 4:35 Ramp Spin Option
Table continues...
Cycle Operation
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14 Part No. 806979
Normal Eco
Cycle Stage Activity Time (minutes) Speed Comments
Third Rinse Fill/Tumble 6:25 Wetting Agitate, Regu-
lar Agitate, Distribute
Option
Spin 4:35 Ramp Spin Option
Fill/Tumble 6:25 Wetting Agitate, Regu-
lar Agitate, Distribute
Option
Spin 4:35 Ramp Spin Option
Final Rinse Fill/Tumble 6:25 Wetting Agitate, Regu-
lar Agitate, Distribute,
Ramp Spin
Final Spin Spin 9:00 High Spin
Fluff Tumble 2:20 Breakaway Agitate
Heavy Duty, Whites, Perm Press, Bulky and Quick Wash Cycles
Cycle Stage Activity Time (minutes) Speed Comments
Initial Drain Drain 0:10 Off Removes water that
might be left over
from previous cycle
Wetting Fill/Tumble 2:30 Wetting Agitate
Soak Fill/Tumble/Soak 34:00 Low Agitate, Off, Soak
Agitate, Off, Distribute
Option
Pre-Wash Fill/Tumble 7:00 Regular Agitate, Dis-
tribute
Option
Wash Fill/Tumble Heavy Duty = 15:00
Whites = 20:00
Perm Press = 12:00
Bulky = 11:00
Quick Wash = 4:00
Heavy Duty = Regular
Agitate, Distribute
Whites = Regular Agi-
tate, Distribute
Perm Press = Regular
Agitate, Distribute
Bulky = Regular Agi-
tate, Distribute
Quick Wash = Regular
Agitate, Distribute
Spin Spin 4:35 Ramp Spin
Table continues...
Cycle Operation
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15 Part No. 806979
Heavy Duty, Whites, Perm Press, Bulky and Quick Wash Cycles
Cycle Stage Activity Time (minutes) Speed Comments
Rinse Fill/Tumble 3:25 Regular Agitate, Dis-
tribute
Not active in Quick
Wash Cycle
Spin Spin 4:35 Ramp Spin Not active in Quick
Wash Cycle
Second Rinse Fill/Tumble 3:25 Regular Agitate, Dis-
tribute
Option
Spin 4:35 Ramp Spin Option
Third Rinse Fill/Tumble 3:25 Regular Agitate, Dis-
tribute
Option
Spin 4:35 Ramp Spin Option
Fill/Tumble 3:25 Regular Agitate, Dis-
tribute
Option
Spin 4:35 Ramp Spin Option
Final Rinse Fill/Tumble/Spin 3:25 Regular Agitate, Dis-
tribute, Ramp Spin
Final Spin Spin Bulky = 8:00
All Other Cycles =
9:00
Heavy Duty = High
Spin
Whites = High Spin
Whites = High Spin
Perm Press = Low
Spin
Bulky = Medium Spin
Quick Wash = High
Spin
Fluff Tumble 2:20 Breakaway Agitate
Delicate Cycle
Cycle Stage Activity Time (minutes) Speed Comments
Initial Drain Drain 0:10 Off Removes water that
might be left over
from previous cycle
Wetting Fill/Tumble 2:30 Wetting Agitate
Table continues...
Cycle Operation
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16 Part No. 806979
Delicate Cycle
Cycle Stage Activity Time (minutes) Speed Comments
Soak Fill/Tumble/Soak 34:00 Low Agitate, Off, Soak
Agitate, Off, Distribute
Option
Pre-Wash Fill/Tumble 7:00 Hand Wash Agitate,
Distribute
Option
Wash Fill/Tumble/Distribute 8:00 Hand Wash Agitate,
Distribute
Rinse Fill/Tumble/Distribute 4:25 Hand Wash Agitate,
Distribute
Second Rinse Fill/Tumble/Distribute 4:25 Hand Wash Agitate,
Distribute
Option
Third Rinse Fill/Tumble/Distribute 4:25 Hand Wash Agitate,
Distribute, PS
Option
Fill/Tumble/Distribute 4:25 Hand Wash Agitate,
Distribute, PS
Option
Final Rinse Fill/Tumble 3:25 Hand Wash Agitate,
Distribute, PS
Final Spin Spin 7:00 Low Spin
Fluff Tumble 1:30 Breakaway Agitate
Rinse & Spin and Spin Cycles
Cycle Stage Activity Time (minutes) Speed Comments
Initial Drain Drain 0:10 Off Removes water that
might be left over
from previous cycle
Soak Fill/Tumble/Soak 34:00 Low Agitate, Off, Soak
Agitate, Off, Distribute
Option
Pre-Wash Fill/Tumble 7:00 Regular Agitate, Dis-
tribute
Option
Second Rinse Fill/Tumble 3:25 Regular Agitate, Dis-
tribute
Option
Spin 4:35 Ramp Spin Option
Table continues...
Cycle Operation
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17 Part No. 806979
Rinse & Spin and Spin Cycles
Cycle Stage Activity Time (minutes) Speed Comments
Third Rinse Fill/Tumble 3:25 Regular Agitate, Dis-
tribute
Option
Spin 4:35 Ramp Spin Option
Fill/Tumble 3:25 Regular Agitate, Dis-
tribute
Option
Spin 4:35 Ramp Spin Option
Final Rinse Fill/Tumble/Spin 3:25 Regular Agitate, Dis-
tribute, Ramp Spin
Not active in Spin Cy-
cle
Final Spin Spin 9:00 High Spin
Fluff Tumble Rinse & Spin = 2:20
Spin = 1:50
Breakaway Agitate
Cycle Operation
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18 Part No. 806979
Common Washer Sounds
Sounds Cause
Accelerating This sound is heard during
the spin portions of every
cycle.
Tapping These sharp sounds may
come from metal fasteners,
zippers, belt buckles or
coins hitting the wash drum
or door glass.
Thumping Washer may be out of bal-
ance. Washer is designed to
balance the load. If the
washer is severely unbal-
anced, press the Start/
Pause button and redistrib-
ute the load.
Rumbling Washer may not be level.
Stop washer and adjust lev-
eling legs. Refer to INSTAL-
LATION INSTRUCTIONS for
details.
Clicking A clicking noise may be
heard when the door locks
and unlocks, and from the
balance ring during the agi-
tate part of the cycle.
When rotating the tub slowly
you will hear the balance
balls click together. This
noise is normal and does
not require a service call.
Using Your Dispenser Drawer
FLW2389N_SVG
E
H
H
R
S
P
O
R
F
E
T
W
W
E
A
A
N
N
A
M
I
S
S
LIQUID BLEACH
3
2
1
4
1. Main Wash Detergent
2. Liquid Bleach
3. Fabric Softener
4. Pre-Wash Detergent
Figure 1
Detergent Compartments
The detergent compartments are located on the right side of
the dispenser drawer. The front compartment is for detergent
used in the main wash. Refer to compartment 1 of illustration.
If a prewash is selected, liquid wash detergent added to the
main wash compartment may run into the load during the pre-
wash. To avoid this, use powdered detergent in the main wash
compartment when selecting a prewash. The rear compart-
ment can be filled with detergent for the pre-wash if one is se-
lected on the control panel. Refer to compartment 4 of the il-
lustration.
Use low sudsing, high efficiency (HE) powdered or liquid deter-
gents that are recommended for use with frontload washers.
Powdered bleach can also be used in the dispenser along with
the detergent.
NOTE: High efficiency (HE) detergents are designed es-
pecially for frontload washers to reduce oversudsing
and maximize cleaning results. Look for the HE logo or
“high efficiency” on the detergent’s label.
Cycle Operation
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19 Part No. 806979
NOTE: If using non-HE detergent, avoid oversudsing
by using only 1/2 of the detergent manufacturer's rec-
ommended amount.
IMPORTANT: If using single-load laundry detergent
packets or 3-in-1 laundry sheets, DO NOT place them in
the dispenser drawer. Place them directly in the wash
drum with clothes.
When adding detergent, use only the recommended amount.
Do not fill the compartment over the maximum level indicated
on the drawer. Adding too much detergent or using regular
sudsing detergent could result in an oversudsing condition,
which would require additional rinsing with cold water. Use
care when adding detergent so as not to spill into the other
compartments. Detergent mixed with fabric softener can make
the softener gummy.
NOTE: The normal level of suds should be below cen-
ter of the door.
Liquid Bleach Compartment
The bleach compartment is located in the left front corner of
the dispenser drawer. Refer to compartment 2 of illustration. It
has been designed to prevent the dispensing of undiluted
bleach onto the clothes load.
Use liquid bleach in the dispenser. Powdered bleach must not
be used in this compartment. Powdered bleach can be used in
the detergent compartment only and can be added along with
the detergent.
DO NOT use more than the maximum level indicated for the
bleach compartment. Adding more than the maximum amount
could result in early dispensing of the product and possible
damage to fabrics.
Carefully pour recommended amount of bleach into the com-
partment before starting wash load.
Be careful not to spill undiluted bleach. It is a strong chemical
and can damage some fabrics if it is not properly diluted. Fol-
low bleach manufacturer’s label for proper use.
Carefully close dispenser drawer. Do not allow bleach to spill
into other compartments.
Fabric Softener Compartment
The fabric softener compartment is located in the left rear cor-
ner of the dispenser drawer. Refer to compartment 3 of illus-
tration.
Use no more than the maximum level indicated for the fabric
softener compartment. Adding more than the maximum
amount could result in early dispensing of the product and
possible staining of fabrics.
Add fabric softener to compartment before beginning wash
load. The fabric softener will be dispensed during the last
rinse stage of the cycle.
Carefully close dispenser drawer. Do not allow softener to spill
into other compartments.
To Remove the Dispenser Drawer
Pull the drawer out until it stops. Then press the tab under the
drawer to release and remove it.
To Clean the Dispenser
Pour hot water into the dispenser drawer, making sure it flush-
es through each compartment. Use a small brush to thorough-
ly clean out any residue.
Cycle Operation
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20 Part No. 806979
Clothing Care
Clothing Concerns
To keep clothes looking white or bright, use good washing
practices at all times to prevent a gradual build-up of soil or
water hardness minerals on them. If you notice that your
clothes are not as bright as they should be, take corrective
measures immediately.
Problem Cause Solution
Gray or Dingy Clothes Insufficient Detergent Add recommended amount of low-suds-
ing detergent to dispenser drawer be-
fore loading clothes.
Mild detergents are not suitable for
average soil.
Improper Sorting Wash whites separately. Separate light
from heavily soiled items. Clothes can
pick up soil from dirty wash water.
Nonphosphate Detergent and Hard Wa-
ter
Follow package directions. Soften water
if possible.
Water Not Hot Enough White clothes will stay whiter with hot
wash water. Increase temperature.
Yellowed Clothes Unremoved Soil Skin soil is hard to remove. Check hem
edge of sheets and pillowcases, bottom
end of t-shirts, etc. If this portion is
white and center is yellow, the fabric
contains unremoved soil. Use sufficient
detergent and a hot wash. Chlorine
bleach may be needed.
Clothes Stained from Iron in the Water To test for an iron stain, use a rust re-
mover that is recommended for use
with washing machines on a portion of
the garment. Follow bottle directions for
larger items.
Older Clothes Some white fabrics turn yellow with age
and cannot be whitened.
Clothes Tearing or Damaged Improper Use of Chlorine Bleach No correction for bleach damaged
clothes.
Always keep level at or below maximum
in bleach dispenser compartment.
Insufficient Precare Fasten all hooks and zippers. Mend
tears. Remove objects from pockets.
Table continues...
Clothing Care
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21 Part No. 806979
Problem Cause Solution
Excessive Lint Improper Sorting Fabrics that shed lint cannot be wash-
ed with fabrics that receive lint.
Insufficient Detergent/Non-phosphate
Detergent
Use enough detergent so lint remains
suspended in water and flushed out.
Do not oversuds the water.
Mixing Fabric Types Knits and permanent press attract lint.
Wash these only with similar items.
Use fabric softener in dispenser drawer.
Wrinkling Improper Sorting Heavy items like towels should not be
washed with light items like night-
gowns.
Improper Cycle Make sure cycle selected is appropriate
for type of clothes.
Improper Temperature Using a warm or cold wash and a cold
rinse reduces wrinkling.
Clothing Care
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22 Part No. 806979
Maintenance
Lubrication
All moving parts are sealed in a permanent supply of lubricant
or are equipped with oilless bearings. Additional lubrication
will not be necessary.
Do not lubricate the door hinge. If the hinge makes noise, re-
place the hinge.
Cold Weather Care
If the unit is delivered on a cold day (below freezing), or is stor-
ed in an unheated room or area during the cold months, do
not attempt to operate the washer until it has had a chance to
warm up. Water from the previous cycle may remain.
Care of Your Washer
Use only a damp or sudsy cloth for cleaning the control panel.
Some cleaning products may harm the finish on the control
panel or damage the interior. DO NOT use products that con-
tain alcohol on the control panel. Wipe the panel dry after
cleaning.
Wipe the washer cabinet as needed. If detergent, bleach or
other washing products are spilled on the cabinet, wipe imme-
diately. Some products will cause permanent damage if spilled
on the cabinet.
Do not use scouring pads or abrasive cleansers on control
panel or cabinet.
The wash drum will need no particular care although it may
need rinsing or wiping after an unusual load has been wash-
ed.
The outside of the door window can be cleaned with house-
hold window cleaner.
Leave the door and dispenser drawer open slightly when not in
use. This will help keep them dry and prevent musty smells.
Running an occasional rinse cycle with bleach will help to
avoid a musty smell in the wash drum.
Cleaning Glass Sealing Area
In order to assure that the door properly seals against water
leaks, the following surfaces should be wiped off periodically:
• The outside perimeter of the door glass where the seal
contacts the glass
• The front surface of the door seal lip
Usually a mild soap solution will work. If there is an extreme
build-up of minerals from a hard water supply, the surfaces
may need to be cleaned with a lime removal chemical.
Replacing Hoses
Hoses and other rubber parts deteriorate after extended use.
Hoses may develop cracks, blisters or material wear from the
temperature and constant high pressure they are subjected to.
All hoses should be checked on a monthly basis for any visible
signs of deterioration. Any hose showing the signs of deteriora-
tion listed above should be replaced immediately. All hoses
should be replaced every five years.
Flood safe hoses often can be the cause for no fill or slow fill
issues. They are not recommended. Only use replacement fill
hoses from the manufacturer.
Filter Screens
Check the filter screens in the fill hoses for debris or damage
every six months. Clean or replace them if necessary.
If the washer is filling with water slower than normal, check
the filter screens. Clean or replace them if necessary.
Order filter screen Part No. 803615 from the nearest author-
ized parts distributor.
Vacations and Extended Non-Use
IMPORTANT: To avoid possible property damage due
to flooding, turn off the water supply to the washer
whenever there will be an extended period of non-use.
Leave the loading door and dispenser drawer open during ex-
tended periods of non-use to allow the wash drum and drawer
to dry out and avoid a musty smell.
Reinstallation of Shipping Materials
To prevent damage while moving the unit, the shipping materi-
als MUST be reinstalled.
1. Disconnect washer from electrical supply.
2. Remove two screws at bottom of front access panel.
3. Rotate bottom of panel out and remove panel.
4. Attach shipping brace to weight and base using four bolts
and washers. Refer to Figure 2 .
5. Reinstall front access panel.
6. Go to rear of washer to install rear shipping bolt, washer,
spacer assemblies.
7. Insert shipping bolt assemblies into each shipping bolt
hole. Refer to Figure 3 .
8. Tighten bolt while pressing washer against rear panel to
ensure spacer is fully inserted.
Maintenance
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23 Part No. 806979
FLW2296N_SVG
1
1. Shipping Brace
Figure 2
FLW2297N_SVG
1
1. Shipping Bolt Assembly
Figure 3
Refer to the Installation instructions for proper procedures
whenever the washer is moved.
Cleaning Foreign Object Trap
The washer’s pump has a trap that may collect foreign objects.
The trap may need to be cleaned if water is draining slower
than usual. To clean:
1. Disconnect washer from electrical supply.
2. Remove two screws at bottom of the front access panel.
3. Rotate bottom of panel out and remove panel.
NOTE: The pump may have some water in it. Use a
rag or a container to catch water. If the wash drum
is full of water, use a wet/dry shop vacuum to catch
the water.
4. With rag or vacuum ready, unscrew the cap on the left side
of the pump and remove trap.
5. Clean the debris from the trap.
6. Reinstall the trap and access panel.
7. Reconnect washer to electrical supply.
Cleaning Door Seal Drain Holes
Refer to Figure 4 .
If there is water remaining in the door seal (black gasket), the
drain holes at the bottom of the door opening may be plugged.
They will need to be cleaned out so the water can drain proper-
ly.
1. Open the loading door.
2. Pull door seal back to access drain holes.
3. Using a paper clip or similar tool, remove debris from each
hole.
4. Run a cycle using hot water and make sure water drains
out from this area properly.
This maintenance is not covered under the product warranty.
FLW2444N_SVG1
1
2
1. Drain Holes
2. Pump
Figure 4
Maintenance
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24 Part No. 806979
Preventative Maintenance
Follow these guidelines to ensure the washer operates proper-
ly. Call for service if you observe any of the following: water of
any amount on the floor, an increase in operating noise or wa-
ter remaining in the wash basket after a cycle.
Frequency
Maintenance Proce-
dure
Monthly 1. Check all hoses and the
drain for leaks.
2. Check the door lock for
proper operation.
3. Clean the dispenser draw-
er. Refer to Using Your
Dispenser Drawer.
4. Check to make sure the
washer is level.
Every six months 1. Clean the filter screens in
the fill hoses.
2. Clean the door gasket
with a bleach and water
solution.
Every five years 1. Have a qualified service
technician conduct gener-
al preventative mainte-
nance on the washer to
ensure it operates proper-
ly.
2. Replace the fill hoses.
Table 2
Maintenance
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25 Part No. 806979
Troubleshooting
Try these troubleshooting tips before making a service call.
They may save you time and money.
Washer Symptom Possible/Cause Solution
Won't Fill • Make sure power cord is plugged all the way into the elec-
trical outlet.
• Make sure hot and cold water taps are turned on.
• Make sure that the fill hoses are not kinked or twisted.
• Press Start/Pause button to start washer.
• Make sure that the controls are properly set.
• Make sure that the loading door is closed tightly.
• Check the laundry room fuse or circuit breaker.
• Clean the screens in the water mixing valve and the filter
screens located at the tap end of the fill hoses. (Owner is
responsible for service calls regarding cleaning of the
screens.)
Won't Start • Make sure that the loading door is closed tightly.
• Press Start/Pause button to start washer.
• Make sure power cord is plugged all the way into the elec-
trical outlet.
• Make sure that the controls are properly set.
• Check the laundry room fuse or circuit breaker.
• Make sure door latch is properly adjusted relative to door
lock.
• You will not be able to press the Start/ Pause button to
start a cycle until five seconds after turning on the washer.
A status light will flash during this warm-up period.
Won't Spin/Tumble • Make sure that the loading door is closed tightly.
• Press Start/Pause button to start washer.
• Make sure power cord is plugged all the way into the elec-
trical outlet.
• Make sure that the controls are properly set.
• Check the laundry room fuse or circuit breaker.
• Broken drive belt. Call the service person.
• Foreign object trap in pump may be clogged. Clean the
trap. Refer to Maintenance section.
Stops/Pauses During Cycle • Pauses are part of the washer’s normal operation.
• Check the laundry room fuse or circuit breaker.
• Wash load may be unbalanced. Washer will stop and then
restart spin automatically. If the washer is severely unbal-
anced, press the Start/Pause button and redistribute the
load.
Table continues...
Troubleshooting
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26 Part No. 806979
Washer Symptom Possible/Cause Solution
Won't Drain • Make sure drain hose is not kinked or twisted.
• Make sure drain hose is not clogged.
• Make sure drain receptacle is not clogged.
• Refer to the Installation instructions to make sure that the
drain hose has been properly installed.
• Foreign object trap in pump may be clogged. Clean the
trap. Refer to Maintenance section.
Water Leaks • Check that fill hoses are properly installed on the taps and
the washer’s water mixing valve.
• Check the condition of the fill hoses. Replace fill hoses ev-
ery five years.
• Check the condition of the rubber door gasket for tears or
holes.
• Make sure drain receptacle is not clogged.
• Check laundry room plumbing.
• Laundry load may be oversudsing. Make sure you are us-
ing low-sudsing, high efficiency (HE) detergent.
• Laundry load may be overloaded. Make sure you are using
proper load sizes.
• Make sure outside perimeter of the door glass where seal
contacts glass is clean.
Too Many Soap Suds • Laundry load may be oversudsing. Make sure you are us-
ing low-sudsing, high efficiency (HE) detergent.
• Make sure you are using the amount of detergent recom-
mended on the detergent’s label. If using non-HE deter-
gent, use only 1/2 of the detergent manufacturer's recom-
mended amount.
• Laundry load may be overloaded. Make sure you are using
proper load sizes.
Vibrates/Moves Slightly • Make sure washer is level. Uneven leveling can cause vi-
bration.
• Make sure shipping materials have been removed.
• Make sure washer is installed on a solid, sturdy and level
floor. The washer should not be installed on carpeting, soft
tile or other weakly supported structures.
• Make sure rubber feet are installed on all four leveling
legs. Refer to Position and Level the washer.
• Try placing the washer near a corner of the room or near
an external structural support wall.
Table continues...
Troubleshooting
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27 Part No. 806979
Washer Symptom Possible/Cause Solution
Is Noisy • Make sure washer is level. Uneven leveling can cause vi-
bration.
• Some sounds may be a part of normal operation for a
frontload washer, such as clicking noise when door locks
and unlocks, and clicking noise from balance ring during
agitate part of cycle.
• When rotating the tub slowly you will hear the balance balls
click together. This noise is normal and does not require a
service call.
Load is Too Wet • Wash load may be unbalanced. The washer may have limi-
ted the spin speed to prevent damage to the machine. Re-
distribute the load and run a Spin cycle.
• Load is too small. Add items to make full load.
Wrong Water Temperature • Make sure that the controls are properly set.
• Check fill hoses. Make sure hot tap hose is connected to
hot mixing valve (indicated with “H” on the valve bracket)
and cold tap is connected to cold mixing valve (indicated
with “C” on the valve bracket).
• Make sure laundry room water heater is adjusted properly.
• The Normal Eco cycle uses a colder water temperature.
Control not responding to keypad selections • Make sure Control Lock feature is off. If on, Control Lock
light will be lit.
• Press and hold Signal Keypad for three seconds to turn off.
Er, do on digital display
• The control senses that the door is open during a running
cycle.
• Unplug the machine to clear this code.
Er, dL on digital display
• The control senses that the door has unlocked during a
running cycle.
• Unplug the machine to clear this code.
Er, dr on digital display
• This code indicates that water is still in the washer at the
end of the cycle.
• Check the drain hose and drain receptacle to make sure
they are installed properly and not blocked.
• Foreign object trap in pump may be clogged. Clean the
trap. Refer to Maintenance section.
• Unplug the machine for 15 seconds to clear this code.
Er, FL on digital display
• This code will appear if the washer has not reached the fill
level after 30 minutes during a wash or rinse fill.
• Make sure hot and cold water taps are turned on.
• Make sure that the fill hoses are not kinked or twisted.
• Clean the screens in the water mixing valve and the filter
screens located at the tap end of the fill hoses.
• Unplug the machine for 15 seconds to clear this code.
Table continues...
Troubleshooting
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28 Part No. 806979
Washer Symptom Possible/Cause Solution
Er, nF on digital display
• The washer has not filled to the proper water level.
• No or very little change in water level has been sensed
within 5 minutes of the current fill.
• Make sure hot and cold water taps are turned on.
• Make sure that the fill hoses are not kinked or twisted.
• Clean the screens in the water mixing valve and the filter
screens located at the tap end of the fill hoses.
• Unplug the machine for 15 seconds to clear this code.
Er, OF on digital display
• This code indicates the washer has filled to the overflow
level.
• The machine will begin to attempt to pump water out if the
door is closed and locked.
• Foreign object trap in pump may be clogged. Clean the
trap. Refer to Maintenance section.
• If the code does not clear, unplug the machine and call for
service.
Er, PS on digital display
• The control has detected trouble sensing the water fill lev-
el.
• Unplug the machine and call for service.
Er, dU on digital display
• The control senses that the door will not unlock.
• Unplug the machine for three minutes to unlock the door.
• If the code appears again, call for service.
Er, dl on digital display
• This code indicates that the door has not locked.
• Make sure the door is closed all the way and try to start
the cycle.
• Open the door or unplug the machine to clear the code.
• If this code continues, call for service.
Er, ub on digital display
or
Left Decimal Point blinking on display one second on/one
second off
• This code indicates that the washer did not reach the maxi-
mum intended speed in the final spin.
• This could be due to an unbalanced load, excessive suds
in the load, or too much water left in the tub due to slow
draining.
• Be sure to use proper load sizes that are evenly distributed
in the wash basket.
• Be sure to use high efficiency (HE) detergent.
• Open the door or press the Power/Cancel keypad to clear
this code.
PF on digital display
• This code will be displayed if the control was in Delay Start
Mode when a power failure occurred.
• The delayed start will be canceled.
• Press the Power/Cancel Pad to clear the code.
Table continues...
Troubleshooting
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29 Part No. 806979
Washer Symptom Possible/Cause Solution
Er, SL on digital display
• This code will be displayed after a cycle for one minute, or
until the Power/Cancel keypad is pressed, and indicates
an oversudsing condition.
• Laundry load may be oversudsing. Make sure you are us-
ing low sudsing, high efficiency (HE) detergent. If using
non-HE detergent, use only 1/2 of the detergent manufac-
turer's recommended amount.
• Laundry load may be overloaded. Make sure you are using
proper load sizes.
Sr, cycle time remaining on digital display
• The control has detected an oversudsing condition and is
running a special routine to remove the excess suds.
Contact Information
If you are unable to locate an authorized service center or are
unsatisfied with the service performed on your unit, contact:
Shepard Street
P.O. Box 990
Ripon, Wisconsin 54971-0990
Date Purchased
Model Number
Serial Number
FLW2305N_SVG
1
1. Serial Plate
When contacting us about your washer, PLEASE GIVE THE
MODEL AND SERIAL NUMBERS. The model and serial num-
bers are located on the serial plate. The serial plate will be in
the location shown. Please include a copy of your bill of sale
and any service receipts you have.
WARNING
To reduce the risk of serious injury or death, DO NOT
repair or replace any part of the unit or attempt any
servicing unless specifically recommended in the
user-maintenance instructions or in published user-
repair instructions that you understand and have the
skills to carry out.
W329
Troubleshooting
©
Copyright, Alliance Laundry Systems LLC -
DO NOT COPY or TRANSMIT
30 Part No. 806979
