Loading ...
Loading ...
Loading ...
28
Before You Call
Scratches or abrasions on cooktop
surface.
• Coarse particles such as salt or hardened soils between cooktop and utensils can cause
scratches. Be sure cooktop surface and bottoms of utensils are clean before using. Small
scratches do not affect cooking performance and will become less visible with time.
• Cleaning materials not recommended for ceramic-glass cooktop have been used. Apply
a ceramic cooktop cleaning cream to the ceramic surface (on the web visit
www.sears.com for cooktop cleaner, item number 40079). Buff with a non-abrasive
cloth or no-scratch cleaning pad. For more information see “Cooktop maintenance” and
“Cooktop cleaning” in the Care and Cleaning section of this Use & Care Guide.
• Cookware with rough bottom was used. Use smooth, flat-bottomed cookware.
Metal marks on cooktop. • Do not slide metal utensils on cooktop surface. Doing so will leave marks. Apply a
ceramic cooktop cleaning cream to the ceramic surface. Buff with non-abrasive cloth or
no-scratch cleaning pad. For more information see “Cooktop maintenance” and
“Cooktop cleaning” in the Care & Cleaning section of this Use & Care Guide.
Brown streaks or specks on cooktop
surface.
• Food that boils over can cook onto surface. Use razor blade scraper to remove soil. For
more information see “Cooktop maintenance” and “Cooktop cleaning” in the Care and
Cleaning section of this Use & Care Guide.
Areas of discoloration with metallic
sheen on cooktop surface.
• Mineral deposits from water and food. Remove using a ceramic cooktop cleaning cream
to the ceramic surface. Buff with a non-abrasive cloth or no-scratch cleaning pad.
Oven racks discolored or do not
slide easily
• Clean by using a mild abrasive cleaner following manufacturer's instructions. Rinse with
clean water, dry, and replace in oven.
Other Problems
Appliance is not level. Be sure the floor is level, strong, and stable enough to adequately support the range.
If the floor is sagging or sloping, contact a carpenter to correct the situation.
Poor installation. Place the oven rack in the center of the oven. Place a level on the oven
rack. Adjust the leveling legs at the base of the appliance until the rack is level.
Kitchen cabinet alignment may make range appear not level. Be sure cabinets are square
and have sufficient room for appliance clearance.
Cannot move appliance easily.
Appliance must be accessible for
service.
Cabinets not square or are built in too tightly. Contact the builder or installer to make the
appliance accessible.
Carpet interferes with appliance. Provide sufficient space so the appliance can be lifted over
carpet. Installation over carpet is not advised. See the installation instructions for guidelines
specific to your appliance.
Oven light does not work. Be sure the oven light is secure in the socket. See “Replacing the Oven Light” on page 24.
Problem Cause / Solution
Loading ...