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USING YOUR DYSON APPLIANCE
PLEASE READ THE 'IMPORTANT SAFETY INSTRUCTIONS' IN THIS DYSON
OPERATING MANUAL BEFORE PROCEEDING.
OPERATION
• Do not allow this appliance to be used by anyone who may not be able to
operate it safely.
• Do not use outdoors or on wet surfaces or to vacuum water or other liquids –
electric shock could occur.
• Ensure the appliance remains upright in use. Dirt and debris may be released if
it is turned upside down.
• Be careful not to engage the silver battery release button during normal
operation.
• Do not operate while checking for blockages.
• For domestic indoor and car use only. Do not use it whilst the car is in motion or
while driving.
• To watch a short online video visit:
www.english.dysoncanada.ca/dc45gettingstarted
CARPETS OR HARD FLOORS
• Before vacuuming your flooring, rugs and carpets, check the manufacturer's
recommended cleaning instructions.
• Before vacuuming highly polished floors, such as wood or linoleum, first check
that the underside of the floor tool and its brushes are free from foreign objects
that could cause marking.
LOOKING AFTER YOUR DYSON APPLIANCE
• Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Helpline.
• Only use parts recommended by Dyson. If you do not this could invalidate your
warranty.
• Store the appliance indoors. Do not use or store it below 0˚C (32˚F). Ensure the
appliance is at room temperature before operating.
• Clean the appliance only with a dry cloth. Do not use any lubricants, cleaning
agents, polishes or air fresheners on any part of the appliance.
VACUUMING
• Do not use without the clear bin and filter in place.
• Fine dirt such as plaster dust or flour should only be vacuumed in very small
amounts.
• Do not use the appliance to pick up sharp hard objects, small toys, pins, paper
clips, etc. They may damage the appliance.
• When vacuuming, certain carpets may generate small static charges in the
clear bin or wand. These are harmless and are not associated with the mains
electricity supply. To minimize any effect from this, do not put your hand or
insert any object into the clear bin unless you have first emptied it and rinsed it
out with cold water (see ‘Cleaning the clear bin’).
• Use extra care when cleaning on stairs.
• Do not rest the appliance on chairs, tables, etc.
• Do not press down on the nozzle with excessive force when using the appliance
as this may cause damage.
• Do not leave the cleaner head in one place on delicate floors.
• On waxed floors the movement of the cleaner head may create an uneven
lustre. If this happens, wipe with a damp cloth, polish the area with wax, and
wait for it to dry.
DIAGNOSTICS –APPLIANCE
Less than one minute of charge remaining/fully discharged.
Too cold/too hot – do not use.
EMPTYING THE CLEAR BIN
• Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
• Ensure the appliance is disconnected from the charger before emptying the
clear bin.
• To release the dirt, push the red button at the side of the clear bin as shown.
• To minimize dust/allergen contact when emptying, encase the clear bin tightly in
a plastic bag and empty.
• Remove the clear bin carefully.
• Seal the bag tightly, dispose as normal.
• To make emptying the clear bin easier, it is advisable to remove the wand and
floor tool.
CLEANING THE CLEAR BIN
• Ensure the appliance is disconnected from the charger before removing the
clear bin. Be careful not to pull the ‘ON’ trigger.
• Remove the wand and floor tool.
• To remove the clear bin, push the red button at the side of the clear bin as you
would when emptying the clear bin. This will expose the red release button on
the underside of the handle. Press this to release the clear bin.
• Remove the clear bin carefully.
• Clean the clear bin with a damp cloth only.
• Ensure the clear bin is completely dry before replacing.
• Do not use detergents, polishes or air fresheners to clean the clear bin.
• Do not put clear bin in a dishwasher.
• Clean the cyclone shroud with a dry cloth or dry brush to remove lint and dust.
• To replace the clear bin, fit the tab on the rim of the cyclone shroud into the
aperture on the inside of the top of the clear bin. Push the clean bin up and in. It
will click into place.
• Close the base of the clear bin.
WASHING YOUR FILTER
• Ensure the appliance is disconnected from the charger before removing the
filter.
• Your appliance has one washable filter, located as shown.
• Press the 'Filter' button so you can remove the cyclone and clear bin unit.
• Check and wash the filter regularly according to instructions to maintain
performance.
• The filter may require more frequent washing if vacuuming fine dust or if used
mainly in ‘HIGH CONSTANT SUCTION’ mode.
• Wash the filter with cold water only. Do not use detergents.
• Do not put the filter in a dishwasher, washing machine, tumble dryer, oven,
microwave or near an open flame.
IMPORTANT: After washing please leave the filter to dry completely, at least
12hours, before refitting.
• Place the dry filter into the recess of the handle.
• Fit the base of the handle into the aperture on the base of the cyclone and clear
bin unit. Push both halves together until the 'Filter' button engages and locks into
place.
• To watch a short online video visit:
www.english.dysoncanada.ca/dc45filterwash
LOOKING FOR BLOCKAGES
• Ensure the appliance is disconnected from the charger before looking for
blockages.
• Do not operate while checking for blockages. Failure to do so could result in
personal injury.
• Beware of sharp objects when checking for blockages.
• Refit all parts securely before using.
• Clearing blockages is not covered by your warranty.
• If you cannot clear an obstruction you may need to remove the brush bar.
Use a coin to unlock the fastener marked with a padlock. Remove the
obstruction. Replace the brush bar and secure it by locking the fastener.
Ensure it is fixed firmly before operating the appliance.
• Take care if coming into contact with the carbon fibre brushes, as they may
cause minor skin irritation. Wash your hands after handling the brushes.
CLEARING BLOCKAGES – THERMAL CUT-OUT
• This appliance is fitted with an automatically resetting thermal cut-out.
• Large items may block the tools or nozzle. If any part becomes blocked the
appliance may overheat and automatically cut-out.
• Leave to cool down for 1-2 hours before checking the filter or for blockages.
• Ensure the appliance is disconnected from the charger before looking for
blockages. Failure to do so could result in personal injury.
• Clear any blockage before restarting.
• Refit all parts of the appliance securely before using.
• Clearing blockages is not covered by your warranty.
CHARGING AND STORING
• This appliance will switch ‘OFF’ if the battery temperature is below 3°C (37.4°F).
This is designed to protect the motor and battery. Do not charge the appliance
and then move it to an area with a temperature below 3°C (37.4°F) for storage
purposes.
• To help prolong battery life, avoid recharging immediately after a full discharge.
Allow to cool for a few minutes.
• Avoid using the appliance with the battery flush to a surface. This will help it run
cooler and prolong battery run time and life.
• If mounting the docking station on a wall, follow the instructions supplied with
this appliance. Ensure the docking station is fitted correctly and the right way
up, so the motor of the appliance is at the top when in place. Take all necessary
safety precautions. Use appropriate fixings, tools and safety equipment.
• When charging via the docking station the battery must be in the appliance.
• The battery can be charged on or off the appliance. Take care when removing
the battery.
DIAGNOSTICS – CHARGER
Charging.
Fully charged.
Not charging - check battery.
Not charging - too cold/too hot.
BATTERY SAFETY INSTRUCTIONS
• Disconnect the charger from the mains electricity supply when removing the
battery.
• To release the battery press the silver button on the handle.
• Use only Dyson batteries and Dyson charging unit.
• The battery is a sealed unit and under normal circumstances poses no safety
concerns. In the unlikely event that liquid leaks from the battery do not touch the
liquid and observe the following precautions:
• Skin contact – can cause irritation. Wash with soap and water.
• Inhalation – can cause respiratory irritation. Expose to fresh air and seek
medical advice.
• Eye contact – can cause irritation. Immediately flush eyes thoroughly with water
for at least 15minutes. Seek medical attention.
• Disposal – wear gloves to handle the battery and dispose of immediately,
following local ordinances or regulations.
CAUTION:
The battery used in this device may present a risk of fire or chemical burn if
mistreated. Do not disassemble, short contacts, heat above 60°C (140°F),
or incinerate. Replace battery with a Dyson battery only: use of any other battery
may present a risk of fire or explosion. Dispose of used battery promptly.
Keep away from children. Do not disassemble and do not dispose of in fire.
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Please dispose
of this product responsibly and recycle where possible.
• The battery should be removed from the product before it is disposed of.
• Dispose of, or recycle, the battery in accordance with local ordinances or
regulations.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
If you have a question about your Dyson appliance, please call the Dyson
Helpline with your serial number and details of where/when you bought the
appliance, or contact us via the Dyson website.
Most questions can be solved over the phone or by email with one of our Dyson
Helpline staff.
If your Dyson appliance needs service, call the Dyson Helpline so we can discuss
the available options. If your appliance is under warranty, and the repair is
covered, it will be repaired at no cost.
The serial number can be found on the rating plate which is on the main body of
the appliance behind the filter.
PLEASE REGISTER AS A DYSON APPLIANCE OWNER
To help us ensure you receive prompt and efficient service, please register as a
Dyson appliance owner. There are three ways to do this:
• Online at www.dyson.com
• Telephone the Dyson Helpline at 1-877-397-6622.
• Complete the enclosed Warranty Form and mail it to us.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.
2 YEAR WARRANTY
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED
WARRANTY.
WHAT IS COVERED
Your Dyson appliance is warranted against original defects in material and
workmanship for a period of 2 years from the date of purchase, when used for
private household purposes in accordance with the Dyson Operating Manual.
This warranty provides, at no extra cost to you, all labour and parts necessary to
place your appliance in proper operating condition during the warranty period.
This warranty is subject to the following terms:
WHAT IS NOT COVERED
Dyson Canada Limited shall not be liable for costs incurred as a result of:
• Appliances purchased from an unauthorized dealer.
• Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the appliance which is not in accordance with
the Dyson Operating Manual.
• Use of the appliance other than for normal domestic purposes within the country
of purchase, e.g. for commercial or rental purposes.
• Use of parts not in accordance with the Dyson Operating Manual.
• Use of parts and accessories other than those produced or recommended by
Dyson Canada Limited.
• External sources such as weather.
• Repairs or alterations carried out by unauthorized parties or agents.
• Blockages – please refer to the Dyson Operating Manual for details of how to
look for and clear blockages.
• Normal wear and tear, including normal wearing parts such as belt, filter, brush
bar, hose assembly, and power cord (or where external damage or abuse is
diagnosed).
• Carpet damage due to use not in accordance with flooring manufacturer’s
instructions or failure to turn the brush bar off when necessary.
• Reduction in battery discharge time due to battery age or use.
WARRANTY SERVICE
• Please fill out and return the Warranty Form, or register online at
www.dyson.com
• Before service can take place, the terms of the warranty require that you contact
the Dyson Helpline with your model name/number, serial number, date and
place of purchase.
• Please keep your purchase receipt in a safe place to ensure you have this
information.
• All work will be carried out by Dyson Canada Limited or their authorized agents.
• Any replaced defective parts will become property of Dyson Canada Limited.
• Service under this warranty will not extend the period of this warranty.
• If your appliance is not functioning properly, please call the Dyson Helpline.
Most issues can be rectified over the telephone by our trained Dyson Helpline
staff. If this is not possible Dyson Canada Limited will arrange for your
appliance to be repaired and returned in full working order at no extra cost to
you.
WARRANTY LIMITATIONS AND EXCLUSIONS
• Any representations, warranties or conditions relating to your appliance, express
or implied, statutory or otherwise, including but not limited to warranty of
merchantability or warranty of fitness for a particular purpose, are limited to
the duration of this warranty. This limitation is not allowed by some Provinces or
Territories and so this limitation may not apply to you.
• Your remedy for breach of this warranty is limited to the warranty service
described above. Dyson Canada Limited will not be liable for any consequential
damages or incidental damages you may incur in connection with your purchase
and use of your appliance.
• This warranty gives you specific legal rights. You may also have other rights
which vary by Province or Territory.
• This warranty is not transferable.
• This warranty is only available in Canada.
SUMMARY OF COVER
• The warranty becomes effective at the date of purchase (or the date of delivery
if this is later).
• You must provide proof of delivery/purchase before any work can be carried out
on your appliance. Without this proof, any work carried out will be chargeable.
• Please keep your receipt or delivery note.
• All work will be carried out by Dyson Canada Limited or its authorized agents.
• Any parts which are replaced will become the property of Dyson Canada
Limited.
• The repair or replacement of your appliance under warranty will not extend the
period of warranty.
• The warranty provides benefits which are additional to and do not affect your
statutory rights as a consumer.
IMPORTANT DATA PROTECTION INFORMATION
Your details will be held by Dyson Canada Limited or others on behalf of Dyson
Canada Limited so that we can assist you more quickly in our Dyson Helpline.
From time to time, Dyson Canada Limited may send you special offers and news
of our latest innovations.
For more information about our data collection practices, please refer to the
Dyson Canada Limited privacy policy at www.dyson.com
CONFORMITY INFORMATION
This Class B digital apparatus complies with Canadian ICES-003.
The serial number can be found on the rating plate which is on main body of the
appliance behind the filter.
This illustration is for example purposes only.
PRODUCT INFORMATION
Please note: Small details may vary from those shown.
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