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15
Problem May Be Caused By What to Do
Nothing works
Disconnected cord Verify that range is plugged in.
Power is off
Turn on power at circuit-breaker panel or fuse box; check for tripped
breaker or blown fuse.
Power outage Contact power company.
Igniters not sparking
Power not supplied to unit See Nothing Works, above.
Wet/dirty igniter Clean/dry igniter and burner assembly (Pg. 13).
No flame
Igniter not working (no clicking) See Igniters not sparking, above.
Wet/dirty igniter Clean/dry igniter (Pg. 13).
Gas turned off Open the gas-supply valve.
Gas supply interrupted
Contact gas company.
Burner goes out when set
at LOW
Low gas pressure
Air intake obstructed. Verify that air slots on range are unobstructed.
Flame distorted, yellow,
or oversize
Burner parts dirty/clogged Clean and dry as instructed in Care and Cleaning.
Burner parts improperly positioned Ensure burner is assembled as instructed in Setting Up the Range.
Range set up for different gas type (natural or
LP) or altitude
Have a qualified technician verify the range is set up for correct gas/
altitude.
Gas regulator faulty or absent Have a qualified service technician check the gas regulator.
Igniter sparks after flame
ignites
Burner is cold
Burners may spark up to 1 minute when cold and set to LOW; see Oper-
ating the Range for details.
Flame distorted by draft Minimize any air drafts around the cooktop. Close nearby windows.
Igniter wet/dirty
Clean and dry as instructed (Pg. 13).
Burner parts wet/dirty
Burner parts improperly positioned Verify burner assembly as instructed in Setting Up the Range.
Power-supply polarity reversed or improperly
grounded
Have a licensed electrician check the electrical outlet.
Orange glow on oven ceil-
ing during broiling
Normal operation Broil burner igniter glows orange off and on during broiling.
Oven not heating
No power to range See Nothing works, above.
Gas turned off Open the gas-supply valve.
Gas supply interrupted Contact gas company.
Oven lights not working
Self-clean mode is/was recently active
Lights do not work when door is locked; verify oven knob NOT set to CLEAN
and door latch has released if after recent self-clean cycle (Pg. 12.)
Bulbs burned out Replace light bulbs (see Care and Cleaning.)
Convection fan not work-
ing
Self-clean mode is/was recently active
Convection fan disabled if oven door is locked; verify oven is NOT set to
CLEAN and door latch has released if after recent self-clean cycle (Pg. 12.)
Oven ON indicator blinks Normal operation
This indicator illuminates when oven is on; the burner-control system
turns oven off/on to maintain temperature of oven-control knob setting.
Condensation on oven
door window
Cold weather
During cold weather, condensation normally appears on oven window
during first 10 minutes of operation.
Strange odor when oven
is on
Residue in oven
Manufacturing residue on oven surfaces; “burn in” the oven (Pg. 8).
Oven not self-cleaning
Oven door not shut tightly Clear any obstructions; shut door tightly.
Oven improperly set Follow instructions in Care and Cleaning.
Oven door will not open Self-clean mode active or recently completed
See if oven knob is set to CLEAN; if so, turn knob off; door unlocks
when oven cools to 600°F (315°C).
Food overcooked/under-
cooked
Incorrect cooking time, temp Adjust time, temperature, or rack position.
Troubleshooting
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