Loading ...
Loading ...
Loading ...
ENGLISH
13
FAQS AND TROUBLESHOOTING
Louder Than Normal Grinding Noise (Jar or Motorbase)
Remove the jar from the base and run a normal smoothie cycle. This
will allow you to listen to the motor alone and identify any abnormal
issue. Please refer to the section on troubleshooting the jar.
“E-02 Overload” Error
If the blender shows an “E-02” or “Overload” error, let it rest
motor runs normally without the jar, add one cup of water to the
jar and replace on the blender. Run the smoothie cycle. If problem
persists call Customer Care.
No Power
Check main power switch on the machine. Be sure it is in the on
If there is still no power, contact Customer Care.
“Overtemp” Error
Unplug the blender and let it rest for 5-10 minutes. Run the
blender on the smoothie cycle. If the problem persists, contact
Customer Care.
Smoking or Burning Smell
A smoking or burning smell may occur on occasion. If you have
questions, please contact Customer Care.
Troubleshooting the Jar
After ensuring that the shaft has had time to cool (minimum
three minutes), grip the metal shaft at the bottom of the jar
silent revolution with little resistance. If you experience a
(www.blendtec.com/faq) or contact Customer Care.
Touch Error
Wipe the touch pad with a dry, non-abrasive cloth and then
made with the intended selection. If error persists, unplug the unit
and allow it to sit for 20 minutes. If the issue continues, contact
Customer Care.
Blending Problems
If it appears that the blend isn’t moving and the blade is spinning,
a bubble of air may have formed within the blend. This is commonly
called cavitation. If this happens, follow these steps: (1) stop the
blend cycle, (2) remove the jar from the blender base, (3) scrape the
inside walls of the jar with a spoon or add a little warm water to the
blend, (4) remove the spoon, replace the jar, and resume the blend.
The blender works best with a 1:3 liquid to solid ratio. If you are
experiencing frequent cavitation, try blending the liquids with the
the blend.
If these troubleshooting steps do not resolve the issue, please contact
Customer Care. Contact information can be found at
www. blendtec.com/company/contact
Loading ...
Loading ...
Loading ...