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Washer Symptom Possible Cause/Solution
Stops/Pauses During Cycle • Pauses are part of the washer’s normal operation. The washer will stop (pause)
shortly before the wash and rinse spins.
• Check the laundry room fuse or circuit breaker.
Won't Drain • Make sure drain hose is not kinked or twisted.
• Make sure drain hose is not clogged.
• Make sure drain receptacle is not clogged.
• Refer to the Installation instructions to make sure that the drain hose has been
properly installed.
Water Leaks • Check that fill hoses are properly installed on the faucets and the washer’s water
mixing valve.
• Check the condition of the fill hoses. Replace fill hoses every five years.
• Make sure drain receptacle is not clogged.
• Check laundry room plumbing.
• Check house water pressure. In cases of extremely low water pressure, leaking
may occur.
• Laundry load may be oversudsing or overloaded. Use less detergent (or low-suds-
ing detergent) and proper load sizes.
Is Noisy • Wash load may be unbalanced. Open lid and redistribute the load.
• Make sure washer is level. Uneven leveling can cause vibration.
• A newly installed washer may make a knocking sound if the machine has been in
storage. The belt may have settled. Run washer through 4-5 cycles to loosen belt.
Washer operation will not be affected.
Load Is Too Wet • Wash load may be unbalanced. Open lid and redistribute the load.
• Load is too small. Add items to make full load.
Wrong Water Temperature • Make sure that the controls are properly set.
• Check fill hoses. Make sure hot faucet hose is connected to hot mixing valve (indi-
cated with “H” on the valve bracket) and cold faucet is connected to cold mixing
valve (indicated with “C” on the valve bracket).
• Make sure laundry room water heater is adjusted properly.
• The Normal Eco cycle uses a colder water temperature.
Too Many Soap Suds • Laundry load may be oversudsing. Make sure you are using low-sudsing, high effi-
ciency (HE) detergent.
• Make sure you are using the amount of detergent recommended on the deter-
gent’s label. If using non-HE detergent, use only 1/2 of the detergent manufactur-
er's recommended amount.
• Laundry load may be overloaded. Make sure you are using proper load sizes.
Control not responding to keypad se-
lections
• Make sure Control Lock feature is off. If on, Control Lock light will be lit.
• Press and hold Signal Keypad for three seconds to turn off.
Table continues...
Troubleshooting
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Copyright, Alliance Laundry Systems LLC -
DO NOT COPY or TRANSMIT
29 Part No. 203967ENR2
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