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Troubleshooting
Try these troubleshooting tips before making a service call.
They may save you time and money.
Washer Symptom Possible Cause/Solution
Won't Fill • Make sure power cord is plugged all the way into the electrical outlet.
• Make sure hot and cold water faucets are turned on.
• Make sure lid is closed.
• Make sure that the fill hoses are not kinked or twisted.
• Press Start/Pause button to start washer.
• Make sure that the controls are properly set.
• In the Normal Eco cycle, during the rinse portion of the cycle, the tub won’t fill with
water. Instead, there is a spray rinse.
• Make sure that the last spin has been completed.
• Check the laundry room fuse or circuit breaker.
• Clean the screens in the water mixing valve and the filter screens located at the
faucet end of the fill hoses. (Owner is responsible for service calls regarding clean-
ing of the screens.)
• Water is being siphoned from the washer during the cycle. Refer to the Installation
instructions to make sure that the drain hose has been properly installed.
• Are flood safe stainless steel hose devices installed on the fill hoses? Such assem-
blies are designed to shut off the water flow if an increase in flow volume is detec-
ted (such as a burst hose). It is possible the devices are activating falsely. Replace
these fill hoses with hoses that came with the unit from the factory.
Won't Start • Make sure lid is closed.
• Press Start/Pause button to start washer.
• Make sure power cord is plugged all the way into the electrical outlet.
• Make sure that the controls are properly set.
• Check the laundry room fuse or circuit breaker.
• You will not be able to press the Start/ Pause button to start a cycle until five sec-
onds after turning on the washer. A status light will flash during this warm-up peri-
od.
Won't Agitate • Make sure lid is closed.
• Press Start/Pause button to start washer.
• Make sure power cord is plugged all the way into the electrical outlet.
• Check the laundry room fuse or circuit breaker.
• Broken drive belt. Call the service person.
Won't Spin • Make sure lid is closed.
• Press Start/Pause button to start washer.
• Make sure power cord is plugged all the way into the electrical outlet.
• Check the laundry room fuse or circuit breaker.
• Broken drive belt. Call the service person.
Table continues...
Troubleshooting
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Copyright, Alliance Laundry Systems LLC -
DO NOT COPY or TRANSMIT
28 Part No. 203967ENR2
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