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www.newair.com 15
TROUBLESHOOTING
You can solve many common problems easily, saving you the cost of a possible
service call. Try the suggestions below to see if you can solve the problem
before calling the service technician.
Problem
Possible Causes
Solution
The fridge isn’t
working
It isn’t connected to a
power supply.
Plug in the fridge.
The fridge isn’t turned on.
Turn on the fridge.
The circuit breaker is
tripped, or a fuse has been
blown.
Turn the circuit breaker
back on, or replace the
fuse.
The fridge isn’t cold
enough
The temperature is not set
correctly.
Check the set
temperature.
The ambient temperature
could require a lower
temperature setting.
Set to a lower
temperature.
The door is being opened
too often.
Do not open the door
more often than
necessary.
The door was not closed
completely.
Close door properly.
The door is not
hermetically sealed.
Check the door seal and
clean or replace if it does
not provide a proper seal.
The condenser is too dirty.
Clean the condenser when
necessary.
The ventilation opening is
blocked or too dusty.
Clear any obstructions and
clean the dust.
The fridge turns
itself on and off
frequently
The room temperature is
higher than normal.
Move the fridge to a
cooler place.
A large amount of food
has been placed in the
fridge.
Let the fridge run for a
while to see if it reaches
the set temperature.
The door is being opened
too often.
Do not open the door
more often than
necessary.
The door was not closed
completely.
Close door properly.
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