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www.factorybuysdirect.com
15200254-01A
TROUBLESHOOTING
Problem Possible Cause Corrective Action
Appliance produces a
clicking/ticking noise just
after burner is lit or shut
off.
1. Metal expanding while heat-
ing or contracting while
cooling.
1. This is common with most
appliances. If noise is ex-
cessive, contact qualified
service person.
Appliance produces un-
wanted odors.
1. Appliance burning vapors
from paint, hair spray, glues,
cleaners, chemicals, new
carpet, etc. (See IMPOR-
TANT statement page 14).
2. Gas leak. See Warning
statement page 14.
1. Open ue to maximum. Stop
using odor causing products
while appliance is running.
2. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 10).
Gas odor even when
control knob is in OFF
position.
1. Gas leak. See Warning
statement page 14.
2. Control valve defective
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 10).
2. Replace control valve.
Gas odor during com-
bustion.
1. Gas leak. See Warning
statement at top of page 14.
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 10).
Uneven ame distribution
(lower at one end of the
burner).
1. Clogged or blocked port-
holes.
2. Insufficient gas pressure
and/or supply.
3. Decorative media may be
packed too tightly.
4. Auxiliary shutoff valve par-
tially closed.
1. Clear burner ports.
2. Contact a qualied service
person.
3. Loosen media around burner
using a screwdriver or flat
kitchen knife around both
sides of the burner tube. Even
out media in burner pan.
4. Open valve fully.
Flame at aire mixer (pro-
pane units only).
1. Clogged or blocked burner
ports.
2. Insufficient gas pressure
and/or supply.
3. Decorative media may be
packed too tightly.
4. Excessive gas pressure.
1. Clear burner ports.
2. Contact a qualied service
person.
3. Loosen media around burner
using a screwdriver or flat
kitchen knife around both
sides of the burner tube. Even
out media in burner pan.
4. Contact your gas supplier.
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