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23
PLEASE CALL CUSTOMER SERVICE ON 1300 296 699 IF THERE ARE ANY OTHER ISSUES.
FAQs
ERROR CODES
Problem Possible Cause Solution
Washing
machine is not
starting
Door is not closed
properly
Restart after the door is closed, check if the
clothes are stuck
Door can’t be
opened
Washer’s
safety protection
is active
Disconnect the power and restart
the appliance
Water Leakage
The connection
between inlet
pipe or outlet
hose is not tight
check and fasten water pipes.
Clean up outlet hose.
Detergent
residues are in
the dispenser
detergent might
be dampened
Clean and wipe the detergent dispenser
Indicator or
display isnt
working
Disconnect the
power, PC
board or harness
may have a
connection
problem.
Check if the power is on and the power plug is
connected correctly.
Abnormal Noise
Check if the Transport bolts at the back of the
appliance have been removed.
Check it’s installed on a level and solid floor.
Problem Possible Cause Reason Solution
E30
Door Lock
Problem
Door is not closed properly. restart after door is closed.
E10
Water
injecting
problem while
washing
1. Tap is not opened or water flows
too slowly.
2. Inlet valve filter is blocked.
3.inlet pipe is twisted
4. if water is not supplied.
1. Open the Tap or wait till water
supply is back to normal.
2. Check inlet valve filter
3. Straighten water pipe,
4. check other taps in the room.
E21
Drain problem
while washing
1. Outlet hose is blocked or
twisted
2. drain pump is blocked.
1. Wash and straighten the hose.
2. Wash drain pump filter.
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