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Condensation from food with a
high water content has frozen
inside of the food package.
Food has been left in the
freezer for a long period of
time.
The food has not been stored
properly in either compartment.
The interior of the refrigerator
needs to be cleaned.
The ice storage bin needs to be
cleaned.
Food packages are blocking the
door open.
Ice bin, crisper cover, pans,
shelves, door bins, or baskets
are out of position.
Refrigerator is not leveled
properly.
The gaskets are dirty or sticky.
Door was recently closed.
Leveling legs are not adjusted
properly.
Floor is not level.
LED interior lighting failure.
The refrigerator is located near
a fire source, such as a
fireplace, chimney, or candle.
The defrost control will click
when the automatic defrost
cycle begins and ends. The
thermostat control (or
refrigerator control on some
models) will also click when
cycling on and off.
Rattling noises may come from
the flow of refrigerant or items
stored on top of or around the
refrigerator.
Refrigerator is not resting
solidly on the floor.
This is normal for food items with a high water content.
Do not store food items with high water content in the
freezer for a long period of time.
Rewrap the food. Odors may migrate to the ice if food is
not wrapped properly.
See the Maintenance section for more information.
Empty and wash the bin (discard old cubes). Make sure
that the bin is completely dry before reinstalling it.
Rearrange food containers to clear the door and door
shelves.
Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions. See
Operation section for more information.
See Leveling in the Installation section to level refrigerator.
Clean the gaskets and the surfaces that they touch. Rub a
thin coat of appliance polish or kitchen wax on the gaskets
after cleaning.
When you open the door, warmer air enters
the
refrigerator. As the warm air cools, it can create a vacuum.
If the door is hard to open, wait one minute to allow the air
pressure to equalize, then see if it opens more easily.
Refer to the Leveling section.
It may be necessary to add shims under the leveling legs
or rollers to complete installation.
The refrigerator compartment lamp is LED interior lighting,
and service should be performed by a qualified technician.
Refer to the Light (LED) Replacement section.
Make sure that the refrigerator is not located near a fire
source, such as a fireplace, chimney or candle.
Normal Operation.
Normal Operation.
Floor is weak or uneven or leveling legs need to be
adjusted. See the Leveling section.
Frost or ice
crystals on frozen
food (inside of
sealed package).
Ice has bad taste
or odor.
Doors will not
close correctly or
pop open.
Doors are difficult
to open.
Refrigerator
wobbles or
seems unstable.
Lights do not
work.
The interior of
the refrigerator is
covered with
dust or soot.
Clicking
Rattling
Problem Possible Causes Solutions
22
TROUBLESHOOTING
ENGLISH
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