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Things That Are Normal With Your Drawer Microwave
Steam or vapor escaping from around the door.
Light reflection around door or outer case.
Dimming oven light and change in the blower sound at
power levels other than high.
Dull thumping sound while oven is operating.
TV/radio interference might be noticed while using the
microwave. Similar to the interference caused by other
small appliances, it does not indicate a problem with the
microwave. Plug the microwave into a different electrical
circuit, move the radio or TV as far away from the
microwave as possible, or check the position and signal of
the TV/radio antenna.
20
Problem Possible Cause Solution
Part or all of Drawer
Microwave does not
operate
Power cord is not completely connected
to the electric outlet
Make sure the power cord is tightly connected to
the outlet.
Power outage Check house lights to be sure. Call your local
electric company for service.
Fuse/circuit breaker at home does not
work.
Replace the fuse or reset the circuit breaker.
Drawer is in Demo Mode See page 18 for how to cancel Demo Mode.
Food in Drawer
Microwave is not
heated
No power to the appliance See solutions above.
Drawer controls improperly set Check if the controls have been properly set.
Drawer in Demo Mode See page 18 for how to cancel Demo Mode.
Drawer Microwave light
does not work
Light bulb loose or burned out Call for service.
Touch controls will not
operate
Control Lock is on See page 17 for how to unlock.
Display flashes Power failure Touch Clear pad and reset the clock. If the
Drawer Microwave was in use, you must reset
the cooking function.
Steam from the vent During microwaving, steam may come
from the right side of the vent
This is normal.
Shorted Key Error A specific key shorts out or becomes
stuck for more than 60 seconds
“SHORTED KEY CONTACT SERVICE” error
appears in display. Call for service.
Food Detect Error Food has not been inserted before a
cooking function was selected after the
oven has been sitting idle for more than 5
minutes.
“INSERT FOOD” error message display
appears; open drawer and insert food to begin
cooking.
Food has been left in drawer after the
finish of cooking for more than 5 minutes
“CHECK FOOD” error message display appears;
open drawer and remove food or check food and
close drawer to continue cooking.
Display is dark Display is in standby mode
Touch
the control panel or open/close the
drawer. See page 18 for STANDBY MODE.
Drawer Microwave
Troubleshooting tips
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