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16
Troubleshooting
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Odors Monthly maintenance not done as
recommended.
See “Washer Care” in “Washer Maintenance.”
Unload washer as soon as cycle is complete.
Using too much detergent. Be sure to measure correctly. Always follow the manufacturer’s
directions.
See “Washer Care” section.
Lid Locked light is
ashing
The lid is not closed. Close the lid. The washer will not start or ll with the lid open.
A cycle was stopped or paused
using START/STOP/PAUSE/
UNLOCK LID.
The washer may still be spinning. The lid will not unlock until
the basket has stopped spinning. This may take several minutes
if washing large loads or heavy fabrics.
Single-dose laundry
packet not dissolving
Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before
adding clothes. Do not add packet to dispenser. Follow the
manufacturer’s instructions to avoid damage to your garments.
Washer pumps out water
before nishing cycle
Lid is left open for more than
10 minutes.
Make sure lid is closed before starting a cycle and/or during
prewash (soak).
First try the solutions suggested here to possibly avoid a service call.
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