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14
Troubleshooting
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Dry spots on load
after cycle
High-speed spins extract more
moisture than your previous washer.
The high spin speeds combined with airow during the nal
spin can cause items near the top of the load to develop dry
spots during the nal spin. This is normal.
Washer may be tightly packed. Use the Bulky Items & Sheets cycle or set the Water Level knob
to the Deep Water Wash setting. See “Cycle Guide” to match
your load with the best cycle.
Added extra garments to the load
after the sensing/ll phase.
Add only 1 or 2 additional garments after washer has started.
Incorrect or wrong
wash or rinse
temperatures
Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet,
and have both hot and cold water owing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Energy-saving controlled
wash temperatures.
This washer uses cooler wash and rinse water temperatures
than your previous washer. This includes cooler hot and warm
washes.
Load not rinsed Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water owing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Not using HE detergent or using too
much HE detergent.
The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
detergent directions based on load size and soil level.
Washer not loaded as recommended. The washer is less efcient at rinsing when tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Use the Bulky Items & Sheets cycle or set the Water Level knob
to the Deep Water Wash setting. See “Cycle Guide” to match
your load with the best cycle.
Sand, pet hair, lint,
etc., on load after
washing
Heavy sand, pet hair, lint, and
detergent or bleach residues may
require additional rinsing.
Select Rinse & Spin.
Load is tangling Washer not loaded as recommended. See “Using Your Washer” section.
Select a cycle with a slower wash action and spin speed;
however, items will be wetter than those using a higher speed
spin.
Use the Bulky Items & Sheets cycle or set the Water Level
knob to the Deep Water Wash setting.
See the “Cycle Guide”
to match your load with the best cycle.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
First try the solutions suggested here to possibly avoid a service call.
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