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Troubleshooting
Problem pairing and connecting
•
Make sure the headphones are not connected to another device.
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Disable and enable Bluetooth on your device.
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Move the headphones closer to the device or alter their positions to avoid Bluetooth interference.
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Verify no other wireless equipment interfere with your headphones Bluetooth signal.
Problem with sound transmission
Move the streaming device to another position. Your body, distance, different materials and other wireless
equipment can interfere with the wireless signal between your device and headphones.
FAQ and quickstart guide
Visit jaysheadphones.com for more instructions and help on this product.
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