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15
English
Troubleshooting Guide
MANY COMMON PROBLEMS CAN BE SOLVED EASILY BY UTILIZING THE CHART BELOW.
FOR MORE SERIOUS OR PERSISTENT PROBLEMS,
CONTACT A CRAFTSMAN SERVICE CENTER OR CALL 1‑888‑331‑4569.
WARNING: To reduce the risk of serious personal injury, ALWAYS disconnect battery pack from tool before
allrepairs
Symptom Cause Fix
Tool doesn’t turn on
(Worklights don’t turn on)
Tool internal electronics not reset Remove battery, wait 3 seconds
andreinsert
Low battery charge or damaged battery Charge or replace battery
Terminals are dirty or damaged See authorized service center
Bent contact trip See authorized service center
Damaged internal electronics See authorized service center
Tool doesn’t actuate (Worklights on,
motor does not run)
Motor stops running after 4 seconds Normal operation; release trigger or
contact trip and redepress
Contact trip or trigger not depressed See instruction manual
Damaged trigger See authorized service center
Bent contact trip See authorized service center
Damaged internal electronics See authorized service center
Tool in sequential mode and only trigger
being actuated.
Change mode or depress contact trip
in sequential mode.
Tool doesn’t actuate (Left worklight
flashes 4 times)
Low battery charge or damaged battery Charge or replace battery
Tool doesn’t actuate (Right worklight
flashes continuously)
Jammed fastener Remove the battery, clear the
jammed fastener, (push driver blade
back using the stall release lever) and
reinsert battery pack
Jammed mechanism See authorized service center
Tool doesn’t actuate (Worklights on,
motor runs)
Damaged internal electronics See authorized service center
Tool doesn’t actuate (Worklights on,
motor runs, driver blade stuck down)
Damaged return system Replace return system; see
authorized service center
Debris in nosepiece Clean nosepiece
Damaged driver/return assembly Replace driver/return assembly; see
authorized service center
Tool operates, but does not drive the
fastener fully
Low battery charge or damaged battery Charge or replace battery
Depth adjustment set too shallow Rotate depth adjustment wheel to a
deeper setting
Tool not firmly applied to workpiece See instruction manual
Material and fastener length too rigorous
an application
Choose appropriate material or
fastener length
Damaged or worn driver blade tip Replace driver/return assembly; see
authorized service center
Damaged or worn driver/return assembly Replace driver/return assembly; see
authorized service center
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