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en Disposal
14
Fault Cause and troubleshooting
The appliance is not
working.
The circuit breaker is faulty.
Check the circuit breaker in the fuse box.
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
Malfunction
1.
Switch off the fuse in the fuse box.
2.
Switch the fuse back on after approx. 10 seconds.
3.
If the malfunction occurs again, call after-sales service.
Door is not fully closed.
Check whether food remains or foreign material are trapped in the door.
Food takes longer
than usual to heat up.
The microwave power setting is set too low.
Set a higher microwave power setting.
You have placed a larger amount of food than normal in the appliance.
Set a longer cooking time.
You need double the time when you have double the amount.
The food is colder than usual.
Turn or stir the food from time to time during cooking.
Turntable grates or
grinds.
Dirt or debris is in the area around the turntable drive.
Clean the roller ring and recess in the cooking compartment.
Microwave mode is
cancelled.
Appliance has a fault.
If this fault recurs, call the after-sales service.
An is shown on the
display.
Demo mode is activated.
Deactivate demo mode.
→"Basic settings", Page11
13  Disposal
13.1 Disposing of old appliance
Valuable raw materials can be reused by recycling.
Dispose of the appliance in an environmentally
friendly manner.
Information about current disposal methods are
available from your specialist dealer or local author-
ity.
This appliance is labelled in accord-
ance with European Directive
2012/19/EU concerning used elec-
trical and electronic appliances
(waste electrical and electronic equip-
ment - WEEE).
The guideline determines the frame-
work for the return and recycling of
used appliances as applicable
throughout the EU.
14  Customer Service
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note:Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
14.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
You will see the rating plate with these numbers if you
open the appliance door.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
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