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DFT Installation Instructions
The information in this manual is provided as a guide for installation, operation, and maintenance� It does
not aect or exceed our obligations under the Terms and Conditions of Sale�
Note that specifications are subject to change without notice�
Technical Support
If you need our help, you can contact us in three ways!
• We’re available to take your call Monday through Friday, 7:30 a�m� to 5:00 p�m�
Central Standard Time at (800) 537-4732.
• Email us at: easyheat.technicalservices@emerson.com
• Visit our website 24/7 at: www.warmtiles.com
Warranty
If you need to return your product, please call our Customer Service department at 800-621-1506.
WARM TILES® LIMITED WARRANTY AND LIABILITY
EasyHeat® warrants to the original purchaser only, that if there are any defects in material or workmanship in any
Warm Tiles mat or cable during the first fifteen (15) years after the date of its purchase, we will refund the purchase
price paid for the mat or cable, not including any labor or other installation costs�
Our obligation to refund the purchase price described above is conditioned upon (a) the installation of the mat or
cable conforming to the specifications set forth in our nstallation instructions and (b) the mat or cable not having
been damaged by mechanical or electrical activities unrelated to the operation of the mat or cable�
A refund of your purchase price as described above shall be your sole and exclusive remedy for a breach of this
warranty� This limited warranty does not cover any costs relating to the repair or replacement of any mat or cable�
Our mats and cables are embedded in a mortar base, and then covered with ceramic tile, marble or equivalent
finished flooring material� A failed mat or cable usually cannot be easily repaired� Replacement of a failed mat or
cable will require that the finished flooring material under which it is embedded be removed to permit replacement of
the mat or cable� We will not reimburse any costs relating to the repair or replacement of any mat or cable�
We shall not be liable for any incidental, special or consequential damages as a result of any breach of this warranty
or otherwise, whether or not caused by negligence� Some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may not apply to you� We make no other express
warranty regarding any Warm Tiles mat or cable� No armation of fact or promise made by us, by words or action,
shall constitute a warranty� If any model or sample was shown to you, the model or sample was used merely to
illustrate the general type and quality of the goods and not to represent that the goods would necessarily be
of that type or nature� No agent, employee or representative of ours has authority to bind us to any armation,
representation or warranty concerning the goods sold unless such armation, representation or warranty is
specifically incorporated by written agreement� ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR
PARTICULAR PURPOSE THAT MAY ARISE IN CONNECTION WITH THE SALE OF THIS PRODUCT SHALL BE LIMITED
IN DURATION TO FIFTEEN (15) YEARS FROM THE DATE OF PURCHASE� WE DISCLAIM ALL OTHER IMPLIED
WARRANTIES, UNLESS WE ARE PROHIBITED BY LAW FROM DOING SO, IN WHICH CASE ALL SUCH IMPLIED
WARRANTIES SHALL EXPIRE AT THE EARLIEST TIME PERMITTED BY APPLICABLE LAW� Some states do not
allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you� This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state� To obtain a refund
under this warranty, please send a description of the defect and proof of purchase, postage paid, to EasyHeat at the
addresses noted herein�
ATTENTION: WARRANTY DEPARTMENT
USA: 2 Connecticut South Drive, East Granby, CT 06026
CANADA: 99 Union Street, Elmira, ON N3B 3L7
While every precaution has been taken to ensure accuracy and completeness in this manual, Appleton Grp LLC
d/b/a Appleton Group assumes no responsibility, and disclaims all liability for damages resulting from use of this
information or for any errors or omissions�
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