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Product Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator
Eccotemp Systems LLC | Email: Support@eccotemp.com | Address: 315 - A Industrial RD Summerville, SC 29483
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALLATIONS. THIS MODEL IS PART OF OUR
PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
e. Fresh batteries are required for ignition spark. Make sure batteries are aligned in the proper
polarity (+/-).
The water does not get hot enough:
a. You are operating the portable tankless water heater above 3,900 feet / 1,000 meters. We only
recommend using it below elevations of 3,900 feet / 1,000 meters.
b. Look into the viewer panes (middle horizontal windows on the front cover) to see if there is a
blue ame. If the ame is yellow there could be a cracked gas regulator. Do Not Attempt to use
the portable tankless water heater and call Eccotemp directly at 866.356.1992.
c. You are running more water through it that can the water heater can heat, section “d”: Check
for gas leaks with soapy water and check to ensure that your hose an regulator are properly
connected to your propane tank.
Water is owing, but there is no hot water coming out:
a. Ensure that you have the incoming water supply and the outgoing water supply hooked up
properly. Your water supply should be attached to your incoming connection (located on the
far right) and the shower head should be attached to the outgoing water (located as the center
connection).
b. Ensure that you have adequate water pressure of at least 20 PSI, sustained.
c. Ensure that you have adequate gas in your propane bottle and that the LP regulator is threaded
all of the way on to the portable tankless water heater.
d. Fresh batteries are required for ignition spark. Make sure batteries are aligned in the proper
polarity (+/-)
If you are still having troubles or are on a modied water system, please visit our helpdesk
located at www.eccotemp.com for additional troubleshooting steps.
The portable tankless water heater does nothing:
a. Ensure that you have your water source hooked up to the water inlet side (far right connection)
and the shower handle is hooked up on the water outlet side (far right connection).
b. Ensure that you have an adequate supply of propane.
c. Ensure that you have fresh batteries.
If you are still having troubles or are on a modied water system, please visit our helpdesk
located at www.eccotemp.com
Troubleshooting Continued...
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