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25
EN
Problem Possible Cause Suggested Solution
Power light is on, but the
machine doesn’t work.
Too much water in the
water basin
Remove the water tank.
Take a small cup and
remove some of the water
from the machine’s water
basin. Reinsert the water
tank and make sure that it
sits properly
The volume of spray mist
is too low
Too much mineral scale in
the water basin
Clean transducer
Water is too dirty or water
kept too long in the tank
Clean water tank and rell
with clean water
Abnormal noise Vibration in the water tank
because the water level
too low
Fill the water tank
Machine is on and
unstable surface
Move the unit to a stable
at surface
Spray mist is coming out of
the area around the jets.
There are gaps between
the nozzle and water tank
Dip the nozzle in water
for a while, clean it with a
damp cloth and put it back
to the tank.
The following is not considered faulty operation:
• If your water is very hard (containing abnormally high levels of minerals) the
humidier may produce white dust. This is not a malfunction. The solution would be
to clean the lter more often or use softer water.
• If you stand very close to the humidier, you will hear the gurgling sound of water,
this is normal.
• The machine operate very quietly but it is not completely silent. Noise levels less
than 35 dB is considered normal.
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