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17
EN
TROUBLESHOOTING
Problem Possible cause Solution
Water runs out of the
bottom of the coffee
machine.
There is too much water in
the drip tray.
Please clean the drip tray.
The coffee machine is not
functioning correctly.
Please contact a specialist
company for repair.
The coffee tastes like
vinegar.
The unit was not cleaned
properly after descaling.
Clean the coffee machine
several times as described
in the section "Before First
Use."
The coffee powder was
stored for a long time in
a hot, humid place. The
coffee powder has gone
bad.
Please use fresh coffee
powder and store
unopened coffee in a
cool, dry place. After
opening the package, seal
the coffee securely and
store it in the refrigerator to
keep it fresh.
The coffee machine isn’t
working anymore.
The power plug is not
properly plugged in.
Connect the power plug
correctly to a power outlet.
If the device still is not
working, please contact
a specialist company for
repair.
Coffee temperature is too
low.
Not enough water. Fill in enough water.
Brewing process too slow
or overowing in the lter
Coffee powder too ne or
contains too much fat.
Use appropriate coffee
powder.
Filter is not clean Clean the lter with clean
water.
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