Loading ...
Loading ...
Loading ...
9
Product Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator
Eccotemp Systems LLC | Email: Support@eccotemp.com | Address: 315 - A Industrial RD Summerville, SC 29483
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALLATIONS. THIS MODEL IS PART OF OUR
PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE AFTER EVERY USE.
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
Portable tankless water heater will not start – there are no audible clicks at startup:
a. The rst thing to check is to ensure that the incoming water on the “right” side of the portable
tankless water heater. If the incoming and outgoing are reversed, the portable tankless water
heater will not work. The incoming is on the far right and the outgoing is in the middle.
b. Check to make sure you have fresh batteries and they are installed in the correct position.
c. Number one reason that the portable tankless water heater does not ignite is that there is not
enough water pressure. You need a minimum of 0.25-10 PSI, sustained. Municipal water should
supply enough water pressure. Most 12/18/120/240 pumps well as long as they are capable of
delivering pressure of 0.25-10 PSI or greater.
ADJUSTMENT: Looking up at the bottom of the portable tankless water heater, you will see two
“slits” in the case where the front and back come together. Locate the water regulator where you
will see two Phillips head screws. Take the screw that is furthest on the right (larger screw) in
about a ¼ or ½ turn. This will enable the portable tankless water heater to operate on a lower
water pressure by restricting ow.
NOTE: Before attempting to remove the cover, call technical support at 866.356.1992
d. A wire has become disconnected inside the portable tankless water heater during shipping.
Make sure the gas is OFF. The front cover is held by six screws, four on top, two on bottom. The
knobs pull off. All the wiring is done with push together plastic connectors. They are all visible
without further dismantling of the portable tankless water heater. It should be obvious when a
wire has become disconnected.
e. It is possible that some debris or epoxy might have entered the water regulator. Check to see
if the lter screen on the water inlet is clear of debris. You can also reverse the hookup by taking
your water source and hooking it up to the water outlet side and back ushing the system.
f. Propane gas cylinders sometimes are contaminated with air, especially new tanks upon their
rst lling. Cycle the portable tankless water heater turning off and on your output ow or
similar. Does not include a shower head.
Should a portable tankless water heater fail to light or stay lit after 10 cycles, please visit our
helpdesk located at www.eccotemp.com for additional troubleshooting steps.
Portable tankless water heaters starts, then shuts off:
a. If the Rain cap is blocked, or not long enough, the portable tankless water heater will shut off
after a few minutes.
b. The portable tankless water heater requires a minimum of about 0.75 gallons per minute (2
liters) and a minimum of about 20 PSI / 1.38 bar. Note: water pressure is at the lower end of
operating parameters. You will need a sustained water pressure of approximately 40-60 PSI /
2.7-4.1 bar for adequate use if you are using a 12/18/120/240 volt pump. See ADJUSTMENT in
previous section above.
DO NOT RETURN TO STORE
Troubleshooting
Please visit our Helpdesk at www.eccotemp.com or contact us via email at
support@eccotemp.com if you encounter a problem!
Loading ...
Loading ...
Loading ...