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20
When You Need Service
In the unlikely event that you need service on your GREEN STAR ELITE JUICE EXTRACTOR,
or if it fails to function properly while within the warranty period during normal household
operation, contact the Green Star Warranty Service Center.
SERVICE CENTERS
For all service inquiries, please first contact the Main Service Center for a return merchan-
dise authorization (RMA) number and proper routing instructions
Main Service Center
Tribest Corporation 1143 N. Patt St., Anaheim, CA 92801
TEL: 888-254-7336, FAX: 714-879-7140
Regional Service Centers
• West: 3800 Happy Lane, Suite A, Sacramento, CA 95827-9721
• East: 47 Miry Brook Road, Danbury, CT 06810-7408 USA
• Northwest: 2185 N.E. Spalding Ave. #1, Grants Pass, OR 97526
• Midwest: 21355 Highway 179, Jamestown, MO 65046
If you need service:
• Call the Main Service Center (888-254-7336) to get a return merchandise authorization
(RMA) number to send your unit to the service center. Returns will NOT be accepted with
out an RMA number clearly written on the box.
• Pack your Green Star securely in the original shipping box. Make sure all affected parts
are enclosed.
• Fill out the service request form below, detach it and enclose it in the shipping box.
• Seal the shipping box securely with packing tape.
• Address the box to the appropriate service center. Be sure to put your return address on
the outside of the package.
• It is always wise to insure the package against possible damages or loss in transit.
Ship prepaid.
Detach Form on dotted Line
SERVICE REQUEST FORM
First Name Initial Last Name
Address: Street Apt #
City State Zip
Phone
Serial # Model #
Date of Purchase Place of Purchase
Name of parcel/post carrier (In case of damage during delivery)
Reason for service request (use additional paper if more space is needed)
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