W415-0297 / R / 02.23.21
ADD MANUAL TITLE
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone 1 (866) 820-8686 • www.napoleon.com • [email protected]
CERTIFIED TO THE AMERICAN NATIONAL STANDARD:
ANSI _______ FOR _____________________________________________________
INSTALLER:
Leave this manual with the appliance
CONSUMER:
Retain this manual for future reference
ADD PRODUCT CODE HERE (TRADE GOTHIC LT STD FONT)
NATURAL GAS MODELS:
PROPANE GAS MODELS:
Product Name / Code
(MUST use title from Price Book)
ADD ____ ILLUSTRATED
ADD PRODUCT IMAGE
CERTIFICATION
LOGO
SAFETY INFORMATION
- Do not store or use gasoline or other
fl ammable vapors and liquids in the vicinity of
this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier from a
neighbour’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call
the fi re department.
- Installation and service must be
performed by a qualifi ed installer, service
agency, or the supplier.
- This is an unvented gas-fi red heater that
uses air (oxygen) from the room in which
it is installed. Provisions for adequate
combustion and ventilation air must be
provided. Refer to section “combustion
and ventilation air provisions”.
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
WARNING
!
ENGLISH
$10.00
FOR INDOOR USE ONLY
IF INSTALLATION + OPERATION, ADD SERIAL
NUMBER LABEL HERE
IF SEPARATE MANUALS, ADD “PLACE
BARCODE LABEL ON THE OWNER’S MANUAL”
Insert appropriate statement (see margins).
This appliance may be installed in an aftermar-
ket, permanently located, manufactured-home
(USA only) or mobile home, where not
prohibited by local codes.
This appliance is only for use with the type of
gas indicated on the rating plate. This appliance
is not convertible for use with other gases.
GVF36P
INSTALLATION AND
OPERATION MANUAL
GVF36N
Grandville™ 36 VF
CERTIFIED TO: ANSI Z21.11.2 UNVENTED HEATERS
W415-0297 / R / 02.23.21
EN
2
safety information
• This appliance is hot when operated and
can cause severe burns if contacted.
• Any changes or alterations to this
appliance or its controls can be
dangerous and is prohibited.
• Do not operate appliance before reading and
understanding operating instructions. Failure
to operate appliance according to operating
instructions could cause fi re or injury.
• Ensure the glass door is opened or removed
when lighting the pilot for the fi rst time and
when the gas supply has run out.
• Risk of fi re or asphyxiation, do not operate
appliance with fi xed glass removed and never
obstruct the front opening of the appliance.
• Do not connect 110 volts to the control valve,
with the exception of models; GSST8 and
GT8.
• Risk of burns. The appliance should be turned off and cooled before servicing.
• Do not install damaged, incomplete or substitute components.
• Risk of cuts and abrasions. Wear protective gloves, protective footwear, and safety glasses during
installation. Sheet metal edges may be sharp.
• Do not burn wood or other materials in this appliance.
• Provide adequate ventilation and combustion air. Provide adequate accessibility clearance for servicing
and operating the appliance.
• High pressure will damage valve. Disconnect gas supply piping before pressure testing gas line at
test pressures above 1/2 psig. Close the manual shut-off valve before pressure testing gas line at test
pressures equal to or less than 1/2 psig (35mb).
• The appliance must not be operated at temperatures below freezing (32°F / 0°C). Allow the appliance
to warm to above freezing prior to operation, with the exception of models; GSS36, GSS42; these
appliances are suitable for 0°F / -18°C.
• Children and adults should be alerted to hazards of high surface temperature and should stay
away to avoid burns or clothing ignition.
• Young children should be carefully supervised when they are in the same room as the
appliance. Toddlers, young children and others may be susceptible to accidental contact
burns. A physical barrier is recommended if there are at risk individuals in the house. To
restrict access to an appliance or stove, install an adjustable safety gate to keep toddlers,
young children and other at risk individuals out of the room and away from hot surfaces.
• Clothing or other fl ammable material should not be placed on or near the appliance.
• Due to high temperatures, the appliance should be located out of traffi c and away from
furniture and draperies.
• Furniture or other objects must be kept a minimum of 4 feet (1.22m) away from the front of the appliance.
• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot
surfaces.
• Even after the appliance is off, it will remain hot for an extended period of time.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children
from hot surfaces. These screens and guards must be fastened to the fl oor.
• Any safety screen, guard or barrier removed for servicing the appliance, must be replaced prior
to operating the appliance.
• It is imperative that the control compartments, burners and circulating blower and its passageway in the
appliance and venting system are kept clean. The appliance and its venting system should be inspected
before use and at least annually by a qualifi ed service person. More frequent cleaning may be required
due to excessive lint from carpeting, bedding material, etc. The appliance area must be kept clear and
free from combustible materials, gasoline and other fl ammable vapors and liquids.
• If the appliance shuts off, do not re-light until you provide fresh air. If appliance keeps shutting off, have it
serviced. Keep burner and control compartment clean.
• Under no circumstances should this appliance be modifi ed.
• Do not allow wind or fans to blow directly into the appliance. Avoid any drafts that alter burner fl ame
patterns.
HOT GLASS WILL CAUSE
BURNS.
DO NOT TOUCH GLASS UNTIL
COOLED.
NEVER ALLOW CHILDREN TO
TOUCH GLASS.
!
DANGER
A barrier designed to reduce the risk of burns from the hot
viewing glass is provided with this appliance and must be
installed for the protection of children and other at-risk
individuals.
!
WARNING
!
WARNING: FIRE, EXPLOSION, AND ASPHYXIATION HAZARD
Improper adjustment, alteration, service, maintenance, or installation of this heater or its controls can
cause death or serious injury.
Read and follow instructions and precautions in User’s Information Manual provided with this heater.
EN
W415-0297 / R / 02.23.21
3
safety information
!
WARNING
• Do not use a blower insert, heat exchanger insert or other accessory not approved for use with this
appliance.
• This appliance must not be connected to a chimney fl ue pipe serving a separate solid fuel burning
appliance.
• Do not use this appliance if any part has been under water. Immediately call a qualifi ed service technician
to inspect the appliance and to replace any part of the control system and any gas control which has
been under water.
• Do not operate the appliance with the glass door removed, cracked or broken. Replacement of the glass
should be done by a licensed or qualifi ed service person, if equipped.
• Do not strike or slam shut the appliance glass door, if equipped.
• Only doors / optional fronts certifi ed with the appliance are to be installed on the appliance.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.
• Carbon or soot should not occur in a vent free appliance as it can distribute into the living area of your
home. If you notice any signs of carbon or soot, immediately turn off your appliance and arrange to have
it serviced by a qualifi ed technician before operating it again.
• If equipped, the screen must be in place (closed) when the appliance is in operation.
• When equipped with pressure relief doors, they must be kept closed while the appliance is operating
to prevent exhaust fumes containing carbon monoxide, from entering into the home. Temperatures of
the exhaust escaping through these openings can also cause the surrounding combustible materials to
overheat and catch fi re.
• Carbon monoxide poisoning may lead to death; early signs of carbon monoxide poisoning resemble the
fl u, with headache, dizziness and/or nausea. If you have these signs, the appliance may not be working
properly. Get fresh air at once! Have appliance serviced. Some people; pregnant women, persons with
heart or lung disease, anemia, those under the infl uence of alcohol, those at high altitudes are more
affected by carbon monoxide than others. Failure to keep the primary air opening(s) of the burner(s) clean
may result in sooting and property damage.
• As with any combustion appliance, we recommend having your appliance regularly inspected and
serviced as well as having a Carbon Monoxide Detector installed in the same area to defend you and
your family against Carbon Monoxide (not applicable for outdoor appliances).
• Ensure clearances to combustibles are maintained when building a mantel or shelves above the
appliance. Elevated temperatures on the wall or in the air above the appliance can cause melting,
discolouration or damage to decorations, a TV or other electronic components.
• For appliances equipped with a safety barrier; if the barrier becomes damaged, the barrier
shall be replaced with the manufacturer’s barrier for this appliance.
• Installation and repair should be done by a qualifi ed service person. It is imperative that control
compartments, burners and circulating air passageways of the appliance be kept clean.
• For outdoor products only: this appliance must not be installed indoors or within any structure that
prevents or inhibits the exhaust gases from dissipating in the outside atmosphere.
• If applicable, the millivolt version of this appliance uses and requires a fast acting thermocouple. Replace
only with a fast acting thermocouple supplied by Wolf Steel Ltd.
!
WARNING
!
Disconnect the appliance main gas valve/control
from the supply piping when pressure testing that
system at pressures in excess of 1/2 psi (3.5 kPa).
Isolate the appliance with it’s shut off valve during
any pressure testing of the supply piping at
pressures equal to or less than 1/2 psi (3.5 kPa).
FIRE RISK HAZARD / DELAYED IGNITION
High supply pressure will damage the valve / controls.
Add California Prop 65 warning
!
WARNING:
This product can expose you to chemicals including lead and lead compounds,
which are known to the State of California to cause cancer, and chemicals including carbon
monoxide, which are known to the State of California to cause birth defects or other reproduc-
tive harm. For more information, go to www.P65Warnings.ca.gov.
W415-0297 / R / 02.23.21
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4
table of contents
NOTE: Changes, other than editorial, are denoted by a vertical line in the margin
1.0 general information 5
1.1 combustion and ventilation air provisions 5
1.2 rates and supply pressure 5
1.3 general instructions 6
1.4 rating plate information 7
1.5 mobile home installation 7
2.0 dimensions 8
3.0 installation 9
3.1 determining confi ned or unconfi ned space 9
4.0 framing 10
4.1 minimum clearance to combustibles 10
4.2 minimum clearances to combustible enclosures 11
5.0 electrical information 12
5.1 optional wall switch / thermostat 12
6.0 gas installation 13
7.0 operation 14
8.0 finishing 15
8.1 nailing tab installation 15
8.2 hood 15
8.4 grate and log placement 16
8.3 charcoal embers 16
8.5 glowing embers 17
8.6 minimum mantel clearances 17
8.7 logo placement 17
8.8 louvre installation 18
9.0 optional blower installation 19
10.0 adjustments 20
10.1 venturi adjustment 20
10.2 fl ame characteristics 20
11.0 maintenance 21
11.1 oxygen depletion sensor pilot cleaning 22
11.2 care of plated parts 22
12.0 replacement parts 23
13.0 accessories 25
14.0 troubleshooting 26
15.0 warranty 28
16.0 service history 29
EN
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5
standard checklist
1.0 general information
NATURAL GAS PROPANE
Altitude (FT) 0-4,500
Max. Input (BTU/HR) 30,000
Min. Inlet Gas Supply Pressure 4.5" Water Column 11" Water Column
Max. Inlet Gas Supply Pressure 7" Water Column 13" Water Column
Manifold Pressure (Under Flow Conditions) 3.5" Water Column 10" Water Column
When the appliance is installed at elevations above 2,000ft, and in the absence of specifi c recommendations
from the local authority having jurisdiction, the certifi ed high altitude input rating shall be reduced at the rate of
4% for each additional 1,000ft.
This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible
for use with other gases.
No external electricity (110 volts or 24 volts) is required for the gas system operation.
Expansion / contraction noises during heating up and cooling down cycles are normal and to be expected.
This appliance is equipped with a pilot light safety system referred to as an oxygen depletion sensor and is
designed to turn off the appliance if not enough fresh air is available.
Use only accessories designed for and listed with your specifi c appliance.
This appliance is intended for supplemental heating.
Ceiling fans or oscillating type fl oor fans can cause fl ame impingement if directing air at the appliance. Impinging
fl ames will cause soot or carbon that may enter into living area. Try reversing ceiling fan or re-directing fl oor fans
to prevent sooting.
The GVF36 is rated at 30,000 BTUs per hour and therefore requires a minimum unconfi ned space of 1,500 cubic
feet.
1.1 combustion and ventilation air provisions
Installer, please fi ll out the following information:
Customer: ______________________________________________________________
Address: ______________________________________________________________
Date of Installation: ______________________________________________________________
Location of Appliance: ______________________________________________________________
Installer: ______________________________________________________________
Dealer/Distributor Contact Number: ______________________________________________________________
Serial #: ______________________________________________________________
This appliance shall not be installed in a confi ned space or unusually tight construction unless provisions are provided for
adequate combustion and ventilation air.
The National Fuel Gas Code, ANSI Z223.1
/ NFPA 54 defi nes a confi ned space as a space whose volume is less than 50
cubic feet per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating of all appliances installed in that space
and an unconfi ned space as a space whose volume is not less than 50 cubic feet per 1,000 Btu per hour (4.8 m3 per
kw) of the aggregate input rating of all appliances installed in that space. Rooms communicating directly with the space
in which the appliances are installed, through openings not furnished with doors are considered a part of the unconfi ned
space.
1.2 rates and supply pressure
WARNING
This appliance is equipped for:
Natural gas Propane
Field conversion is not permitted.
W415-0297 / R / 02.23.21
EN
6
general information
1.3 general instructions
THIS GAS APPLIANCE SHOULD BE INSTALLED AND SERVICED BY A QUALIFIED INSTALLER to
conform with local codes. Installation practices vary from region to region and it is important to know the
specifi cs that apply to your area, for example in Massachusetts State:
• This product must be installed by a licensed plumber or gas fi tter when installed within the commonwealth of
Massachusetts.
• The appliance off valve must be a “T” handle gas cock.
• The fl exible connector must not be longer than 36” (91.4cm).
• A Carbon Monoxide detector is required in all rooms containing gas fi red appliances.
• The appliance is not approved for installation in a bedroom or bathroom unless the unit is a direct vent
sealed combustion product.
• Un-vented room appliances shall be installed in accordance with 527 CMR 30.00 and 248 CMR 3.00
through 7.00.
• Sellers of un-vented propane or natural gas-fi red space / room appliances shall provide to each purchaser a
copy of 527 CMR 30.00 upon the sale of the appliance from http://www.napoleonfi replaces.com/Webshare/
installation_manuals/mass_requirements.pdf
In absence of local codes, install the appliance to the current National Fuel Gas Code, ANSI Z223.1 Installation
Code which can be obtained from:
American National Standards Institute Inc. or National Fire Protection Association Inc.
1430 Broadway Batterymarch Park
New York, NY 10018 Quincy, MA 02269
The appliance and its individual shutoff valve must be disconnected from the gas supply piping system during
any pressure testing of that system at test pressures in excess of 1/2 psig (35 mb). The appliance must be
isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure
testing of the gas supply piping system at test pressures equal to or less than 1/2 psig (35 mb). When installed
with a blower or fan, the junction box must be electrically connected and grounded in accordance with local
codes. In the absence of local codes, use the current ANSI / NFPA 70 National Electric Code. In the case
where the blower is equipped with a power cord it must be connected into a properly grounded receptacle. The
grounding prong must not be removed from the cord plug.
As long as the required clearance to combustibles is
maintained, the most desirable and benefi cial location for
the appliance is in the center of a building, thereby allowing
the most effi cient use of the heat created. The location of
windows, doors and the traffi c fl ow in the room where the
appliance is to be located should be considered.
If the appliance is installed directly on carpeting, vinyl tile or
other combustible material other than wood fl ooring, the
appliance shall be installed on a metal or wood panel extending the full width and depth.
Air shortage caused by an inadequate air supply, improper log positions, the addition of foreign or unapproved
materials or the failure to properly maintain the appliance, may result in incomplete combustion of the fuel.
Incomplete combustion results in soot being deposited inside the fi rebox as well as surfaces outside the
appliance. If any soot deposits are observed, shut off the appliance immediately and arrange for it to be serviced
by a qualifi ed technician.
We suggest that our gas
hearth products be installed
and serviced by professionals
who are certied in the U.S.
by the National Fireplace
Institute
®
(NFI) as NFI Gas
Specialists
www.ncertied.org
This does not apply to stoves.
note:
EN
W415-0297 / R / 02.23.21
7
general information
1.4 rating plate information
CERTIFIED TO: ANSI Z21.11-2019 UNVENTED HEATERS
W385-0247 / I
SERIAL NUMBER: GVF36
WOLF STEEL LTD.
24 NAPOLEON ROAD, BARRIE, ON, L4M 0G8 CANADA
THIS APPLIANCE MAY BE INSTALLED IN AN AFTERMARKET,
PERMANENTLY LOCATED, MANUFACTURED (MOBILE) HOME, WHERE
NOT PROHIBITED BY LOCAL CODES. THISAPPLIANCE IS ONLY FOR USE
WITH THE TYPE OF GAS INDICATED ON THE RATING PLATE. THIS
APPLIANCE IS NOT CONVERTIBLE FOR USE WITH OTHER GASES.
THIS IS A GAS-FIRED UNVENTED ROOM HEATER THAT REQUIRES
ADEQUATE COMBUSTION AND VENTILATION AIR. THIS UNIT IS NOT
APPROVED FOR BEDROOM, BATHROOM AND BED-SITTING ROOM
INSTALLATION.
GVF36N CVF36N MODEL GVF36P CVF36P
**0-2000FT (0-610m) ALTITUDE 0-2000FT (0-610m)**
30,000 BTU/h INPUT 30,000 BTU/h
20,000 BTU/h REDUCED INPUT 22,000 BTU/h
MANIFOLD PRESSURE: 3.5" WATER COLUMN MANIFOLD PRESSURE: 10" WATER COLUMN
MINIMUM SUPPLY PRESSURE: 4.5" WATER COLUMN MINIMUM SUPPLY PRESSURE: 11" WATER COLUMN
MAXIMUM SUPPLY PRESSURE: 7.0" WATER COLUMN MAXIMUM SUPPLY PRESSURE: 13" WATER COLUMN
SIT CONTROL: #820637 SIT CONTROL: #820636
OPERATING PILOT OXYPROTECTOR: #8214 OPERATING PILOT OXYPROTECTOR: #8404
**
ABOVE 2,000FT, CONSULT LOCAL AUTHORITY HAVING JURISDICTION
NOT FOR USE WITH SOLID FUEL.
WARNING: FIREPLACE SCREENS MUST BE CLOSED WHILE IN OPERATION.
DO NOT ADD ANY MATERIAL TO THE APPLIANCE, WHICH
WILL COME IN CONTACT WITH THE FLAMES, OTHER THAN THAT SUPPLIED BY THE MANUFACTURER WITH THE APPLIANCE. DO NOT USE BLOWER INSERT, HEAT EXCHANGER
INSERT OR OTHER ACCESSORIES NOT APPROVED FOR USE WITH THIS HEATER. IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR MAINTAINANCE CAN
CAUSE PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE. REFER TO THE OWNER'S INFORMATION MANUAL PROVIDED WITH THIS APPLIANCE. INSTALLATION AND
SERVICE MUST BE PERFORMED BY A QUALIFIED INSTALLER, SERVICE AGENCY OR THE GAS SUPPLIER. THIS APPLIANCE IS INTENDED FOR SUPPLEMENTAL HEATING. FAN
TYPE UNVENTED HEATER.
MINIMUM CLEARANCE TO COMBUSTIBLE MATERIALS:
TOP / SIDES / BACK / FLOOR 0”
RECESSED DEPTH 13
1
/
2
“
MANTEL 8”*
* MINIMUM CLEARANCE TO A COMBUSTIBLE MANTLE IS 12” WHEN USING A
CATALYTIC DOOR. MAXIMUM HORIZONTAL EXTENSION: 2". SEE INSTRUCTION
MANUAL FOR GREATER EXTENSIONS.
ELECTRICAL RATING: 115V 0.82AMP, 60HZ
OPTIONAL FAN KIT: GZ550-KT
9700539 (WSL) 4001657 (NGZ)
4001658 (NAC) 4001659 (WUSA)
Refer to the Intertek Directory of Building Products (https://bpdirectory.intertek.com) for detailed information
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1.5 mobile home installation
This appliance must be installed in accordance with the manufacturer’s instructions and the Manufactured
Home Construction and Safety Standard, Title 24 CFR, Part 3280, in the United States or the Mobile Home
Standard, CAN/CSA Z240 MH Series, in Canada. This appliance is only for use with the type(s) of gas
indicated on the rating plate.
This mobile/manufactured home listed appliance comes factory equipped with a means to secure the appliance. Built
in appliances are equipped with 1/4” (6.4mm) diameter holes located in the front left and right corners of the base.
Use appropriate fasteners, inserted through the holes in the base to secure. For free standing products contact your
local authorized dealer / distributor for the appropriate securing kit. For mobile home installations, the appliance must
be fastened in place. It is recommended that the appliance be secured in all installations. Always turn off the pilot and
the fuel supply at the source, prior to moving the mobile home. After moving the mobile home and prior to lighting the
appliance, ensure that the logs are positioned correctly.
This appliance is certifi ed to be installed in an aftermarket permanently located, manufactured (mobile) home,
where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible
for use with other gases, unless a certifi ed kit is used.
Conversion Kits
This appliance is fi eld convertible between Natural Gas (NG) and Propane (P).
To convert from one gas to another, consult your Authorized dealer/distributor.
note:
Conversion kits are not available for Vent Free appliances.
W415-0297 / R / 02.23.21
EN
8
dimensions
2.0 dimensions
35 1/2"
902mm
33"
838mm
13 1/4"
337mm
27"
686mm
GAS
INLET
5 1/2"
140mm
37 3/8"
949mm
12 1/4"
311mm
EN
W415-0297 / R / 02.23.21
9
installation
3.0 installation
3.1 determining confi ned or unconfi ned space
To determine the volume of the room where the appliance is to be installed, multiply the width x the length x the ceiling
height of that room measured in feet. If any adjoining rooms are connected by grilles or openings such as kitchen pass-
throughs, etc., the volume of those rooms may be added to the total.
Multiply the room volume by 1000 and divide this amount by 50 to determine the maximum BTU/hr that the space can
support with adequate combustion and ventilation air.
Add the Btu/hr of all fuel burning appliances located within the space such as gas furnace, gas water appliance, etc.
Do not include direct vent gas appliances which draw their input air from the outdoors and expel their exhaust to the
outdoors.
Unusually tight construction is defi ned as construction where:
A) Walls and ceilings exposed to the outside atmosphere have a continuous water vapour retarder with a rating of 1
perm (6 x 10-11 kg per pa-sec-m2) or less with openings gasketed or sealed
B) Weather stripping has been added on openable windows and doors
C) Caulking or sealants are applied to areas such as joints around window and door frames, between sole plates and
fl oors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical, and gas lines, and at
other openings.
An unvented room appliance is recommended for use as a secondary heat source rather than as a primary source. Gas
combustion produces water vapour which could occur at the rate of approximately one ounce of water for every 1,000
BTU/hr of gas input. During the cold weather season, indoor humidity levels tend to be low. Consequently, this water
vapour can enhance the living space. However if a problem should occur:
A) Ensure suffi cient combustion and circulation air
B) Use a dehumidifi er
C) Do not use the unvented room appliance as a primary heat
source. Without suffi cient fresh air for proper operation, poor fuel
combustion can result. Carbon Monoxide is a result of poor fuel
combustion.
If additional fresh air is required, use one of the methods
described in the National Fuel Gas Code, ANSI Z223.1 / NFPA54
or the applicable local code.
Room Volume = Length x Width x Height
Max BTU/hr = Room Volume x 1000 / 50
If for example:
The length of the rooms is 5 feet (1.5m),
The width of Room 1 is 10 feet (3.1m),
The width of Room 2 is 15 feet (4.6m),
The height of the rooms is 8 feet (2.4m).
Volume of Room 1: 5x10x8 = 400 cubic feet (11.16 cubic meters)
Volume of Room 2: 5x15x8 = 600 cubic feet (16.56 cubic meters)
EXAMPLE 1:
In this example, because there is no door to the adjoining room, the volume of the adjoining room may be added to the
volume of the room with the heater to get a total unconfi ned space.
The total unconfi ned space: 400 ft
3
(11.3m
3
)+ 600 ft
3
(17m
3
) = 1000 cubic feet (28.3m
3
).
Maximum BTU/h: [(1000x1000) ÷ 50] = 20,000 BTU/h
HEIGHT
ROOM 1
ROOM 2
WIDTH
LENGTH
• If the area in which the appliance may be operated is smaller than that defi ned as an unconfi ned space or if
the building is of unusually tight construction, provide adequate combustion and ventilation air by one of the
methods described in the National Fuel Gas Code ANSI Z223.1 / NFPA 54, air for combustion and ventilation,
or the applicable local code.
• If the area in which the appliance may be operated does not meet the required volume for indoor combustion
air, combustion and ventilation air shall be provided by one of the methods described in the ANSI Z223.1 /
NFPA 54, the International Fuel Gas Code, or applicable local codes.
!
WARNING
If there are no more fuel burning appliances within this space then the 30,000 BTU/h input of the appliance is suit-
able to be installed. This also assumes that the construction of this space is not unusually tight.
This would be considered a confi ned space since it can not support the 30,000 BTU/h input of the appliance and
it would be necessary to provide adequate combustion and ventilation air to Room 1.
EXAMPLE 2:
If in this example a solid door separates Room 1 from Room 2, the volume of Room 2 could not be used. In this case the
maximum BTU/h would be:
Maximum BTU/h: [(400x1000) ÷50] = 8,000 BTU/h
W415-0297 / R / 02.23.21
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10
framing
Combustible materials may be installed fl ush with the front of the appliance but must not cover any of the black
face-areas of the appliance. Non-combustible material (brick, stone or ceramic tile) may protrude in these areas.
It is not necessary to install a hearth extension with this appliance system.
When roughing in the appliance, raise the appliance to accommodate for the thickness of the fi nished fl oor materi-
als i.e. tile, carpeting, hard wood, which if not planned for will interfere with the opening of the lower access door
and the installation of many decorative fl ashing accessories.
4.0 framing
!
WARNING
• Risk of fi re!
• In order to avoid the possibility of exposed insulation or vapour barrier coming in contact with the appliance
body, it is recommended that the walls of the appliance enclosure be “fi nished” (i.e. drywall / sheetrock),
as you would fi nish any other outside wall of a home. This will ensure that clearance to combustibles is
maintained within the cavity.
• Do not notch the framing around the appliance stand offs. Failure to maintain air space clearance may cause
over heating and fi re. Prevent contact with sagging or loose insulation or framing and other combustible
materials. Block opening into the chase to prevent entry of blown-in insulation. Make sure insulation and
other materials are secured.
• When constructing the enclosure, allow for fi nishing material thickness to maintain clearances. Framing or
fi nishing material closer than the minimums listed must be constructed entirely of non-combustible materials.
Materials consisting entirely of steel, iron, brick, tile, concrete, slate, glass or plasters, or any combination
thereof are suitable. Materials that are reported as passing ASTM E136, standard test method for behaviour
of materials in a vertical tube furnace at 1382ºF (750ºC) and UL763 shall be considered non-combustible
materials.
• Minimum clearance to combusibles must be maintained or a serious fi re hazard could result.
• The appliance requires a minimum enclosure height. Measure from the appliance base.
• If steel stud framing kits with cement board are provided, or specifi ed in the installation instructions, they
must be installed.
• If specifi ed in the installation instruction, fi nishing must be done using a non-combustible board, ceramic tile,
marble, etc. Do NOT use wood or drywall. Any fi re rated drywall is not acceptable.
When using optional fi nishing accessories, the framing dimensions and fi nishing materials may differ from
what is outlined in the section below; refer to the leafl et instructions supplied in the accessory kit for specifi c
framing and fi nishing specifi cations.
note:
13
1
/
2
"
37
7
/
8
"
OUTSIDE
CHASE
13
1
/
2
"
INSIDE
CHASE
2"
4"
4"
6"
2"
SIDE
WALL
PROTRUSION
37
3
/
4
"
52"
36
3
/4"
Combustible protrusions such as mantels and shelves may occur at or after a minimum distance of 2” away from
the side of the appliance. Thereafter, the depth of any protrusions must be of equal to or less than the distance
from the side of the appliance up to a depth of 6”, after which no greater clearance than 6” is required. This can
be considered a side wall with no length boundary.
Minimum clearance to combustible construction from appliance:
sides, back, bottom and top of the unit 0 inch
recessed depth 13 1/2 inches
4.1 minimum clearance to combustibles
EN
W415-0297 / R / 02.23.21
11
framing
It is best to frame your appliance after it is positioned. Use 2x4s and frame to local building codes.
5
1
/2”
13
1
/2”
3”
37
3
/4”
35
3
/4”
4.2 minimum clearances to combustible enclosures
The appliance requires a minimum enclosure
height of 39”. For temperature requirements,
the enclosure space around and above the
appliance must be left unobstructed.
6”
39”
W415-0297 / R / 02.23.21
EN
12
electrical information
5.0 electrical information
5.1 optional wall switch / thermostat
!
WARNING
• Do not connect either the wall switch, thermostat or gas valve directly to 110 volt electricity.
For ease of accessibility, an optional remote wall switch or millivolt thermostat may be installed in a convenient
location. Route a 2 strand, solid core millivolt wire from the valve to the wall switch or millivolt thermostat. The
recommended maximum lead length depends on wire size:
WIRE SIZE MAX. LENGTH
14 gauge (1.8mm) 100 feet (30.5m)
16 gauge (1.5mm) 60 feet (18.3m)
18 gauge (1.2mm) 40 feet (12.2m)
Disconnect the existing wires from terminals 1 and 3 (from the
ON/OFF switch) and replace with the leads from the wall switch / millivolt thermostat.
ADD IMAGE
HERE
3
1
2
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and
dangerous operation.
Verify proper operation after servicing.
EN
W415-0297 / R / 02.23.21
13
gas installation
6.0 gas installation
!
WARNING
• Risk of fi re, explosion, or asphyxiation. Ensure there are no ignition sources such as sparks or open fl ames.
• Support gas control when attaching gas supply pipe to prevent damaging gas line.
• Always light the pilot whether for the fi rst time or if the gas supply has run out with the glass door opened
or removed. Purging of the gas supply line should be performed by a qualifi ed service technician. Ensure
that a continuous gas fl ow is at the burner before closing the door. Ensure adequate ventilation. For gas and
electrical locations, see “dimensions” section.
• All gas connections must be contained within the appliance when complete (gas fi replaces only).
• High pressure will damage valve. Disconnect gas supply piping before testing gas line at test pressures above
1/2 PSIG.
• Valve settings have been factory set, do not change.
Installation and servicing to be done by a qualifi ed installer.
• Move the appliance into position and secure.
• If equipped with a fl ex connector, the appliance is designed to accept a 1/2” (13mm) gas supply. Without the
connector, it is designed to accept a 3/8” (9.5mm) gas supply. The appliance is equipped with a manual shut
off valve to turn off the gas supply to the appliance.
• Connect the gas supply in accordance to local codes. In the absence of local codes, install to the current
CAN/CSA-B149.1 Installation Code in Canada or to the current National Fuel Gas Code, ANSI Z223.1 / NFPA
54 in the United States.
• When fl exing any gas line, support the gas valve so that the lines are not bent or kinked.
• The gas line fl ex-connector should be installed to provide suffi cient movement for shifting the burner assembly
on its side to aid with servicing components.
• Check for
g
as leaks b
y
brushin
g
on a soa
p
and water solution. Do not use o
p
en fl ame.
W415-0297 / R / 02.23.21
EN
14
operation
7.0 operation
!
WARNING
• Do not turn on if children or other at risk individuals are near the appliance.
• This appliance is equipped with a pilot which must be lit by hand while following these instructions exactly.
• Before operating, smell all around the appliance area for gas and next to the fl oor because some gas is heavier
than air and will settle on the fl oor.
• Use only your hand to turn the gas control knob. Never use tools. If the knob will not turn by hand, do not try
to repair it. Call a qualifi ed service technician. Force or attempted repair may result in a fi re or explosion.
• Do not use this appliance if any part has been under water. Immediately call a qualifi ed service technician
to inspect the appliance and replace any part of the control system and any gas control which has been
underwater.
FOR YOUR SAFETY READ BEFORE LIGHTING
WHAT TO DO IF YOU SMELL GAS
LIGHTING INSTRUCTIONS
TO TURN OFF GAS
A. Stop! Read the above safety information on this label.
B. Remove batteries from the transmitter and set thermostat to lowest setting, if equipped.
C. Turn off all electrical power to the appliance.
D. Open the glass door, if equipped.
E. Turn the gas knob clockwise to the “OFF” position.
F. Wait fi ve (5) minutes to clear out any gas. If you smell gas including near the fl oor, STOP!
Follow the instructions above in the “WHAT TO DO IF YOU SMELL GAS” section. If you
don’t smell gas; close the glass door and go to the next step.
G. If the appliance is equipped with fl ame adjustment valve turn clockwise to “OFF”.
H. Turn gas knob counter-clockwise to the “PILOT” position. (If the appliance is equipped
with an “ON/OFF” switch, ensure it is in the “ON” position.
I. Depress and hold gas knob while lighting the pilot with the push button ignitor. Keep knob
fully depressed for one minute, then release. If pilot does not continue to burn, repeat steps
E through I.
J. With pilot lit, turn gas knob counter-clockwise to the “ON” position.
K. If equipped with the fl ame adjustment valve, push and turn the knob to high.
L. Turn on all electrical power to the appliance and re-install the batteries into the transmitter, if
equipped. Set thermostat to desired setting, if equipped.
A. Set thermostat to desired setting, if equipped.
B. Turn off all electrical power to the appliance if service is to be performed.
C. Push in gas knob slightly and turn clockwise to the “OFF” position. Do not force.
• Turn off all gas to the appliance.
• Open windows.
• Do not try to light any appliance.
• Do not touch any electric switch; do not use
any phone in your building
• Immediately call your gas supplier from a
neighbour’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call
the fi re department.
• If you do not follow these instructions exactly, a fi re or explosion may result causing property damage, personal
injury, or loss of life.
• If applicable, always light the pilot whether for the fi rst time or if the gas supply has run out with the glass door
opened or removed.
add gas knob
add gas valve
Ensure that a continuous gas fl ow is at the burner before installing the door. When lit for the fi rst time, the appliance
will emit an odor for a few hours. This is a normal temporary condition caused by the “burn-in” of paints and
lubricants used in the manufacturing process and will not occur again. After extended periods of non-operation
such as following a vacation or a warm weather season, the appliance may emit a slight odor for a few hours. This
is caused by dust particles in the heat exchanger burning off. In both cases, open a window to suffi ciently ventilate
the room.
For vent free appliances ONLY: if the appliance shuts off, do not relight until you provide fresh air. If appliance
keeps shutting off, have it serviced. Keep burner and control compartment clean.
note:
When lighting and re-lighting, the gas knob cannot be turned from pilot to off unless the knob is
depressed.
P
I
P
I
L
O
T
N
O
L
O
T
H
I
L
O
F
F
O
O
F
F
P
I
L
O
T
O
N
EN
W415-0297 / R / 02.23.21
15
fi nishing
8.0 fi nishing
!
WARNING
• Risk of fi re!
• Never obstruct the front opening of the appliance.
• The front of the appliance must be fi nished with any non-combustible materials such as brick, marble, etc.,
provided that these materials do not go below the specifi ed dimensions as illustrated. As an alternative, you
can fi nish the appliance with drywall, see illustrations to follow.
• Facing and/or fi nishing material must never overhang into the appliance opening.
8.1 nailing tab installation
To install the appliance face fl ush with the fi nished wall, position the framework to
accommodate the thickness of the fi nished wall. Bend out the four nailing tabs,
attached on either side of the appliance and secure to the 2x4 framing. The tabs will
facilitate the installation of either a
3
/
4
” or a 1” fi nished wall thickness. The nailing tabs
must not be removed.
HOOD
CURTAIN
MESH
Hook the hood over the lip of the curtain support plate.
8.2 hood
Nailing tab
!
WARNING
• Appliance screens must be closed while the appliance is in operation.
• The appliance must not be used when the hood is removed.
W415-0297 / R / 02.23.21
EN
16
fi nishing
Replacement loose material must be purchased from
the original manufacturer. Application of
excess loose material may adversely affect the
performance of the appliance.
Log colours may vary. During the initial use of the
appliance, the colours will become more uniform as
colour pigments burn in during the heat activated curing
process.
Reinstall rod assembly and mesh curtain.
8.4 grate and log placement
Remove curtain mesh and rod assembly
Remove log carton
Remove grate from the lower control area (stored there when shipped)
Unscrew the 3 screws in the fi rebox, set grate in place and secure using the 3 screws that were just re-
moved.
Install the one piece log set by aligning the two holes on the bottom of the logs, with the two locating pins in the
fi rebox.
NOTE: PHAZER
TM
logs and glowing embers exclusive to Napoleon, provide a unique and realistic
glowing effect that is different in every installation. Take the time to carefully position the glowing
embers for a maximum glowing effect.
8.3 charcoal embers
Randomly place the charcoal embers along the front and sides of the log support in a realistic manner.
Fine dust found in the bottom of the bag should not be used.
!
WARNING
• Do not block or close off the burner ports. Blocked ports can cause an incorrect fl ame pattern, carbon
deposits and delayed ignition.
• When supplied, charcoal embers, charcoal lumps and vermiculite are not to be placed on the burner.
note:
Charcoal embers are not to be placed on the burner.
!
WARNING
• Failure to position the logs in accordance with these diagrams or failure to use only logs specifi cally approved
with this appliance may result in property damage or personal injury.
• Logs must be placed in their exact location in the appliance. Do not modify the proper log positions, since
appliance may not function properly. Delayed ignition and carbon / soot distribution throughout the living area
may occur.
• The logs are fragile and should be handled with care.
• Do not place charcoal embers, vermiculite or charcoal lumps on this burner.
• All previously applied loose material (glowing embers) must be removed prior to reapplication.
• Do not change or substitute the glowing ember material provided with the appliance. If replacing, use only
replacement glowing embers available from your local authorized dealer / distributor.
• Failure to follow these instructions will adversely affect the appliance’s performance and may result in carbon
/ soot deposits inside the appliance and on surrounding surfaces.
EN
W415-0297 / R / 02.23.21
17
fi nishing
Combustible mantel clearance can vary
according to the mantel depth. Use the
graph to help evaluate the clearance
needed.
Remove the backing of the logo supplied and place on the screen cover, as
indicated.
8.5 glowing embers
Tear the embers into pieces and place along the front row of ports covering all of the burner area in front of the
small logs. Care should be taken to shred the embers into thin, small irregular pieces as only the exposed edges
of the fi bre hairs will glow.
NOTE: The ember material will only glow when exposed to direct fl ame; however, care should be taken
to not block the burner ports.
Blocked burner ports can cause an incorrect fl ame pattern, carbon deposits and delayed ignition. PHAZER
TM
logs
glow when exposed to direct fl ame. Use only certifi ed “glowing embers” and PHAZER
TM
logs available from your
Napoleon dealer.
8.6 minimum mantel clearances
8.7 logo placement
!
WARNING
• Risk of fi re. Maintain all specifi ed air space clearances to combustibles. Failure to comply with these instructions
may cause a fi re or cause the appliance to overheat. Ensure all clearances (i.e. back, side, top, vent, mantel,
front, etc.) are clearly maintained.
• When using paint or lacquer to fi nish the mantel, the paint or lacquer must be heat resistant to prevent
discolouration.
W415-0297 / R / 02.23.21
EN
18
fi nishing
8.8 louvre installation
Attach the hood by
pressing the top fl ange
into the clips along the
top of the louvre opening.
Secure using a screw
through the centre slot.
Insert the louvre tabs into
the slots located at the
top left and right corners
of the unit.
Insert the hinge clips
into the slots located at
the bottom left and right
corners of the unit. To
remove the louvres, pull
the back tabs of the clips
forward, while pushing
the louvre assembly
back. Lift the clip.
A
B
C
SLOT
A
B
C
CLIPS
CENTRE SLOT
TAB
SLOT
HINGE CLIP
UPPER LOUVRES LOWER LOUVRESHOOD
EN
W415-0297 / R / 02.23.21
19
fi nishing
9.0 optional blower installation
!
WARNING
• Risk of fire and electrical shock!
• Turn off the gas and electrical power before servicing this appliance.
• Use only Wolf Steel approved optional accessories and replacement parts with this appliance. Using
non-listed accessories (blowers, doors, louvres, trims, gas components, venting components, etc.) could
result in a safety hazard and will void the warranty and certification.
• Ensure that the fan’s power cord is not in contact with any surface of the appliance to prevent electrical
shock or fire damage. Do not run the power cord beneath the appliance.
• The wire harness provided in the blower kit is a universal harness. When installed, ensure that any excess
wire is contained, prevent it from making contact with moving or hot objects.
ELECTRICAL INSTALLATION TO BE DONE BY A QUALIFIED
INSTALLER and must be connected and grounded in
accordance with local codes. In the absence of local codes,
use the current CSA C22.1 CANADIAN ELECTRICAL CODE in Canada
or the current ANSI/NFPA 70 NATIONAL ELECTRICAL CODE in the
United States.
If the fi replace was not previously equipped with a blower: route
a grounded 2-wire, 60hz power cable to the junction box. At this
point, it must be strain relieved and insulated.
The three slots on the mounting bracket allow ease of adjustment
when attaching the blower. For a quiet running blower, do not allow
the assembly to sit on the fi rebox base.
Slide the vibration reducing pad (A) into the clip (C) and up against
the threaded stud (B) at the other end. The blower must be able to be
positioned entirely onto the pad.
To ease installation of the blower, remove the hinge screen and valve control
door (lower louvres) from the base of the appliance.
Tilt the blower assembly onto its side. Slide it past the controls and into the
clip (C). Secure to the threaded stud using the lock washer and wing nut
provided. Ensure that the blower does not touch
the fi replace base or the fi rebox.
Attach the connectors from the black and white
wires to the thermodisc and secure the thermodisc
bracket to the securing stud at the bottom left of
the unit using a lock washer and wing nut. Ensure
that the thermodisc touches the fi rebox wall.
Attach the connectors from the black and red
wires to the blower.
Attach and secure the variable speed switch
using the nut provided. Plug the harness
cord into the receptacle. The wire harness
provided in this kit is a universal harness.
When installed, ensure that any excess wire is
contained, preventing it from making contact
with moving or hot objects.
Because the blower is thermally activated,
when turned on, it will automatically start
approximately 10 minutes after lighting the fi replace and will run for approximately 30-45 minutes after the
fi replace has been turned off. Use of the fan increases the output of heat. Drywall dust will penetrate into the
blower bearings causing irreparable damage. Care must be taken to prevent drywall dust from coming into
contact with the blower or its compartment. Any damage resulting from this condition is not covered by the
warranty policy.
black
white
red
VARIABLE
SPEED
SWITCH
BLOWER
THERMAL
SWITCH
SLOTS
ELONGATED
VARIABLE
SPEED
KNOB
A
B
C
RECEPTACLE /
THERMAL SWITCH
GROUND
SCREW
JUNCTION BOX
W415-0297 / R / 02.23.21
EN
20
adjustments
AIR SHUTTER OPENINGS
NG 3/16”
P 1/2”
10.0 adjustments
10.1 venturi adjustment
10.2 fl ame characteristics
!
WARNING
• Carbon can be distributed in surrounding living area if the air shutter is improperly adjusted.
This appliance has an air shutter that has been factory set open according to
the chart below:
Regardless of venturi orientation, closing the air shutter will cause a more
yellow flame, but can lead to carbonization. Opening the air shutter will cause
a more blue flame, but can cause flame lifting from the burner ports. The flame
may not appear yellow immediately; allow 15 to 30 minutes for the final flame
colour to be established.
AIR SHUTTER ADJUSTMENT MUST ONLY BE DONE BY A QUALIFIED
INSTALLER.
AIR
SHUTTER
OPENING
VENTURI
BURNER
ORIFICE
It is important that the orifice is securely inserted into the venturi.
note:
It’s important to periodically perform a visual check of
the pilot and burner flames. Compare them to the
illustration provided. If any flames appear abnormal,
call a service person.
ADD IMAGE
HERE
EN
W415-0297 / R / 02.23.21
21
maintenance
11.0 maintenance
!
WARNING
• Turn off the gas and electrical power before servicing the appliance.
• Appliance may be hot. Do not service until appliance has cooled.
• Do not use abrasive cleaners on glass.
• Do not paint the pilot assembly.
This appliance and its venting system should be inspected before use and at least annually by a qualifi ed
service person. The following suggested checks should be performed by a qualifi ed technician. The appliance
area must be kept clear and free of combustible materials, gasoline, or other fl ammable vapors and liquids.
The fl ow of combustion and ventilation air must not be obstructed.
1. In order to properly clean the burner and pilot assembly, remove the logs, rocks and/or glass to ex-
pose both assemblies.
2. Keep the control compartment, media, burner, air shutter opening and the area surrounding the appli-
ance clean by vacuuming or brushing, at least once a year.
3. Check to see that all burner ports are burning. Clean out any of the ports which may not be burning
or are not burning properly.
4. Check to see that the pilot fl ame is large enough to engulf the fl ame sensor and/or thermocouple /
thermopile as well as it reaches the burner.
5. If your appliance is equipped with a safety barrier, cleaning may be necessary due to excessive lint /
dust from carpeting, pets, etc. simply vacuum using the brush attachment.
6. If your appliance is equipped with relief doors, ensure the system performs effectively. Check that the
gasket is not worn or damaged. Replace if necessary.
7. Replace the cleaned logs, rocks or glass. Failure to properly position the media may cause carboning
which can be distributed in the surrounding living area, inside the fi rebox and on exterior surfaces sur-
rounding vent termination.
8. Check to see that the main burner ignites completely on all ports when turned on. A 5 to 10 second
total light-up period is satisfactory. If ignition takes longer, consult your local authorized dealer / dis-
tributor.
9. Visually inspect the appliance for carbon build up. Using a small whisk or brush, brush off the carbon
and vacuum up or sweep into garbage.
Caution: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and
dangerous operation. Verify proper operation after servicing.
note:
WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting
and property damage.
W415-0297 / R / 02.23.21
EN
22
maintenance
This procedure must be performed by a qualified
service person!
Inspect the pilot for any visible contamination or
debris (usually lint, pet hair, spider webs, carpet
fibre, etc.) and remove.
Disconnect the pilot from the pilot tubing line,
using the appropriate wrench. Blow out the
housing in the same direction as the gas flow.
Re-install the pilot tube, turn on the gas and
check for leaks.
If this does not improve the performance, replace
the ODS with an exact replacement. The device is
tamper resistant with no field serviceable parts.
CORRECT PILOT FLAME
Flame contacts thermocouple
correctly (clean, stable and
pronounced blue flame).
INCORRECT PILOT FLAME
Flame lifts off thermocouple
(flame becomes unstable with
more of an orange tip).
30.1
ADD IMAGE
HERE
11.1 oxygen depletion sensor pilot cleaning
11.2 care of plated parts
If the appliance is equipped with plated parts, you must clean fi ngerprints or other marks from the plated surfaces
before operating the appliance for the fi rst time. Use an ammonia-free or vinegar-based cleaner and a towel
to clean. If not cleaned properly before operating for the fi rst time, the marks can cause permanent blemishes
on the plating. After the plating is cured, the fi ngerprints and oils will not affect the fi nish and little maintenance
is required, just wipe clean as needed. Prolonged high temperature burning with the door ajar may cause
discolouration on plated parts.
The protective wrap on plated parts is best removed when the assembly is at room temperature but this can
be improved if the assembly is warmed (i.e. using a hair dryer or similar heat source).
note:
EN
W415-0297 / R / 02.23.21
23
replacement parts
12.0 replacement parts
!
WARNING
• Failure to position the parts in accordance with this manual or failure to use only parts specifi cally approved
with this appliance may result in property damage or personal injury.
Contact your dealer for questions concerning prices and policies on replacement parts. Normally, all parts can
be ordered through your Authorized dealer / distributor.
For warranty replacement parts, a photocopy of the original invoice will be required to honour the
claim.
When ordering replacement parts always give the following information:
• Model & Serial Number of appliance
• Installation date of appliance
• Part number
• Description of part
• Finish
Parts, part numbers, and availability are subject to change without notice.
Parts identifi ed as stocked will be delivered within 2 to 5 business days for most delivery
destinations.
Parts not identifi ed as stocked will be delivered within a 2 to 4 week period, for most cases.
Parts identifi ed as ‘SO’ are special order and can take up to 90 days for delivery.
W415-0297 / R / 02.23.21
EN
24
replacement parts
COMPONENTS
REF PART NO. DESCRIPTION
1 W357-0001 PIEZO IGNITER
2 W662-0001 OXYGEN DEPLETION SENSOR SYSTEM - NG
2 W662-0005 OXYGEN DEPLETION SENSOR SYSTEM - LP
3* W680-0004 THERMOPILE
4 W725-0030 NATURAL GAS VALVE
4 W725-0031 PROPANE GAS VALVE
5* W385-2010 NAPOLEON LOGO
6* W750-0112 20FT OF WIRE
7 GL-664 ONE PIECE LOG SET (W135-0335)
8* W361-0016 GLOWING EMBERS
9* W550-0001 CHARCOAL EMBERS
10 W010-0764 PAN BURNER (NG)
10 W010-0987 PAN BURNER (LP)
11 W456-0039 #39 NATURAL GAS BURNER ORIFICE
11 W456-0053 #53 PROPANE GAS BURNER ORIFICE
12 W335-0050-SER HOOD
13 W565-0058 CURTAIN MESH
14 W555-0033-SER CURTAIN ROD
15* W080-0742 CURTAIN ROD BRACKET
16 W500-0194 PLATE COVER
17 W630-0010 BLACK TASSELS
EN
W415-0297 / R / 02.23.21
25
accessories
27
1
23
10
4
11
28
2
16
17
14
12
13
7
7
31
30
32
ACCESSORIES
REF PART NO. DESCRIPTION
18* W660-0081 SWITCH, THERMOSTAT
19* F40 ON/OFF REMOTE
19* F50 THERMOSTATIC REMOTE
19* F50DR DESIGNER THERMOSTATIC REMOTE - RED
19* F50DY DESIGNER THERMOSTATIC REMOTE - GREY
19* F50DK DESIGNER THERMOSTATIC REMOTE - BLACK
20* W660-0013 MODULATING REMOTE
21* GD825N MODULATING REGULATOR NG
21* GD825P MODULATING REGULATOR LP
22* W660-0026 PROGRAMMABLE TIMER, BATTERY OPERATED
23 GZ550-1KT BLOWER KIT
24* W500-0033 VARIABLE SPEED SWITCH WALL MOUNTING PLATE
25* 111KT OUTSIDE AIR KIT
26* 112KT ADAPTOR PLATE FOR OUTSIDE AIR KIT
27 HOIK-3 ORNAMENTAL INSETS - BLACK
28 L36K LOUVRE KIT, BLACK
28 L36PB LOUVRE KIT, POLISHED BRASS
29* GV824KT DECORATIVE BRICK PANELS - SANDSTONE
30 PRP36VF PORCELAIN REFLECTIVE RADIANT PANELS
31 TB336K BEVELLED TRIM KIT - 3” (COVERS OPENING 37” W X 33” H) - TEXTURED BLACK
31 TB336SS BEVELLED TRIM KIT - 3” (COVERS OPENING 37” W X 33” H) - STAINLESS STEEL
31 TB636K BEVELLED TRIM KIT - 6” (COVERS OPENING 44” W X 36” H) - TEXTURED BLACK
32 CFSK-A CAST IRON SURROUND KIT (COVERS OPENING 44” W X 36” H) PAINTED BLACK
33* ANI-K ANDIRONS - PAINTED BLACK
13.0 accessories
W415-0297 / R / 02.23.21
EN
26
troubleshooting
14.0 troubleshooting
symptom problem test solution
Flames are consistently too
large or too small.
Carboning occurs.
Appliance is over-fi red or
underfi red.
- Check pressure readings:
Inlet pressure can be checked by turning screw (A) counter-clockwise
2 or 3 turns and then placing pressure gauge tubing over the test
point. Gauge should read as described on the chart below. Check that
main burner is operating on ‘HI’. Outlet pressure can be checked the
same as above using screw (B). Gauge should read as described on
the chart below. Check that main burner is operating on ‘HI’. AFTER
TAKING PRESSURE READINGS, BE SURE TO TURN SCREWS
CLOCKWISE FIRMLY TO RESEAL. DO NOT OVER TORQUE.
Leak test with a soap and water solution.
Air shutter improperly adjusted. - Return air shutter to specifi ed opening, see “venturi adjustment” section.
Carbon is being deposited
on glass, logs, rocks,
media or combustion
chamber.
Air shutter has become blocked. - Ensure air shutter opening is free of lint or other obstructions.
Flame is impinging on the
glass, logs, rocks, media or
combustion chamber.
- Check that the logs are correctly positioned.
- Check for ceiling or oscillating fans that may be infl uencing the fl ame.
- Open air shutter to increase the primary air. See “venturi adjustment”
section.
- Check the input rate: check the manifold pressure and orifi ce size as
specifi ed by the rating plate.
Exhaust fumes smelled in
room, headaches.
Not enough combustion air. - Increase fresh air supply. (Use one of the methods described in ANSI
Z223.1 / NFPA 54 or the applicable local code.)
Not enough ventilation air. - Increase fresh air supply. (Use one of the methods described in ANSI
Z223.1 / NFPA 54 or the applicable local code.)
Flame is impinging on the logs or
combustion chamber.
- Check that the logs are correctly positioned.
- Open air shutter to increase the primary air. See “venturi adjustment”
section.
- Check the input rate: check the manifold pressure and orifi ce size as
specifi ed by the rating plate values.
Main burner will not light;
or is slow to light, noisy
pilot.
Inlet pressure too high. - Adjust inlet pressure to ensure 7.0” W.C. (17.4mb) at gas valve for
natural gas and 13.0” W.C. (32.4mb) for propane.
Pilot fl ame blowing off, missing
thermopile.
Pilot is not functioning
properly.
Pilot has been painted - Using a piece of sandpaper or emery cloth remove the paint from the
pilot hood, ignitor and fl ame sensor.
Pilot goes out while
standing; Main burner is in
‘OFF’ position.
Gas piping is undersized. - Turn on all gas appliances and see if pilot fl ame fl utters, diminishes or
extinguishes, especially when main burner ignites. Monitor appliance
supply working pressure.
- Check if supply piping size is to code.
- Correct all undersized piping.
Pilot fl ame is not large enough. - ODS Burner requires checking.
INSERT
PHOTO
OF VALVE
HERE
Pressure
Natural Gas
(inches)
Natural Gas
(millibars)
Propane
(inches)
Propane
(millibars)
Inlet
* 7”
(MIN. 4.5”)
17.4mb
(MIN. 11.2mb)
13”
(MIN. 11”)
32.4mb
(MIN. 27.4mb)
Outlet
3.5” 8.7mb 10” 24.9mb
* Maximum inlet
pressure not to
exceed 13”
• Always light the pilot whether for the fi rst time or if the gas supply has run out with the glass door open or removed.
• Turn off the appliance completely and let cool before servicing. Only a qualifi ed service person should service and
repair this electric appliance.
• Appliance may be hot, do not service until appliance has cooled.
• Do not use abrasive cleaners.
!
WARNING
P
I
P
I
L
O
T
N
O
L
O
T
H
I
L
O
F
F
O
EN
W415-0297 / R / 02.23.21
27
troubleshooting
* Check for ceiling or oscillating fans that maybe infl uencing the fl ame. Ceiling fans or oscillating type fl oor fans can cause
fl ame impingement if directing air at the appliance. Impinging fl ames will cause soot or carbon that may enter into living area.
Try reversing ceiling fan or re-directing fl oor fans to prevent sooting.
symptom problem test solution
Pilot will not light. Out of propane gas. - Fill the tank.
No spark at pilot burner. - Check if pilot can be lit by a match.
- Check that the wire is connected to the push button ignitor.
- Check if the push button ignitor needs tightening.
- Replace the wire if the wire insulation is broken or frayed.
- Replace the electrode if the ceramic insulator is cracked or broken.
- Replace the push button ignitor.
No gas at the pilot burner. - Check that the manual valve is turned on.
- Check the pilot orifi ce for blockage.
- Replace the valve / Oxygen Depletion Sensor System.
- Call the gas distributor.
Pilot burning; no gas to
main burner; gas knob
is on ‘HI’; wall switch /
thermostat is on.
Thermostat or switch is
defective.
- Connect a jumper wire across the wall switch terminals; if main burner
lights, replace switch / thermostat.
Wall switch wiring is defective. - Disconnect wires from valve. Connect a jumper wire across terminals
1 & 3; if the main burner lights, check the wires for defects and / or
replace wires.
Main burner orifi ce is plugged. - Remove stoppage in orifi ce.
Faulty valve. - Replace.
Pilot goes out when the
gas knob is released.
The gas valve has an
interlock device which
will not allow the pilot
burner to be lit until
the thermocouple
has cooled. Allow
approximately 60
seconds for the
thermocouple to cool.
System is not correctly purged. - Purge the gas line.
Out of propane gas. - Fill the tank.
Pilot fl ame is not large enough.
(Supply pressure too low.)
- Service or replace Oxygen Depletion Sensor System.
- Correct piping and / or regulator to provide correct pressure.
- Ensure adequate supply pressure.
Thermocouple shorting / faulty. - Loosen and tighten thermocouple.
- Clean thermocouple and valve connection.
- Replace Oxygen Depletion Sensor System.
- Test and replace valve.
Faulty valve / high low knob
does not depress smoothly.
- Replace.
Main burner goes out;
pilot stays on.
Pilot fl ame is not large enough
or not engulfi ng the thermopile.
- Ensure adequate supply pressure.
- Replace pilot assembly.
Thermopile shorting / loose
connection.
- Clean thermopile connection to the valve. Reconnect.
- Replace thermopile / valve.
Remote wall switch wire is too
long; too much resistance in the
system.
- Shorten wire to connect length or wire gauge.
Faulty thermostat or switch. - Replace.
Main burner goes out;
pilot goes out.
Insuffi cient air supply. - Open window or door. (Use one of the methods described in ANSI
Z223.1 / NFPA54 or the applicable local code.)
- Have room checked for adequate air exchange.
- See “combustion and ventilation air provisions” section to ensure
adequate air supply.
Out of propane gas. - Fill the tank.
Pilot fl ame is not large enough.
(Supply pressure too low.)
- Service or replace Oxygen Depletion Sensor System.
Remote wall switch is
in “off” position; main
burner comes on when
gas knob is turned to
“ON” position.
Wall switch mounted upsidedown.
- Reverse.
Wall switch is grounding. - Replace.
Wall switch wire is grounding. - Check for ground (short); repair ground or replace wire.
Faulty valve. - Replace.
INSERT
PHOTO
OF PILOT
HERE
W415-0297 / R / 02.23.21
EN
28
warranty
15.0 warranty
Napoleon warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is
not necessary. Simply provide your proof of purchase along with the model and serial number to make a warranty claim.
Napoleon reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty
claim. Provided that the purchase was made through an authorized Napoleon dealer your appliance is subject to the
following conditions and limitations:
Warranty coverage begins on the date of original installation. This factory warranty is non-transferable and may not
be extended whatsoever by any of our representatives. The gas appliance must be installed by a licensed, authorized
service technician or contractor qualifi ed and authorized installer, service agency or supplier. Installation must be done in
accordance with the installation instructions included with the product and all local and national building and fi re codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or
neglect, and parts installed from other manufacturers will nullify this warranty. This limited warranty further does not cover
any scratches, dents, corrosion or discoloring caused by excessive heat, abrasive and chemical cleaners nor chipping
on porcelain enamel parts, mechanical breakage of Phazer™ logs and embers. This warranty extends to the repair or
replacement of warranted parts which are defective in material or workmanship provided that the product has been
operated in accordance with the operation instructions and under normal conditions. After the fi rst year, with respect to
this President’s Lifetime Limited Warranty, Napoleon may, at its discretion, fully discharge all obligations with respect to this
warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).
After the fi rst year, Napoleon will not be responsible for installation, labour, or any other expenses related to the reinstallation
of a warranted part and such expenses are not covered by this warranty. Notwithstanding any provisions contained in the
President’s Lifetime Limited Warranty, Napoleon’s responsibility under this warranty is defi ned as above and it shall not in
any event extend to any incidental, consequential or indirect damages. This warranty defi nes the obligations and liability
of Napoleon with respect to the Napoleon gas appliance and any other warranties expressed or implied with respect to
this product, its components or accessories are excluded. Napoleon neither assumes, nor authorizes any third party to
assume, on its behalf, any other liabilities with respect to the sale of this product. Napoleon will not be responsible for: over-
fi ring, downdrafts, spillage caused by environmental conditions such as rooftops, buildings, nearby trees, hills, mountains,
inadequate vents or ventilation, excessive venting confi gurations, insuffi cient makeup air, or negative air pressures which
may or may not be caused by mechanical systems such as exhaust fans, furnaces, clothes dryers, etc. Any damages to
the appliance, combustion chamber, heat exchanger, plated trim or other components due to water, weather damage, long
periods of dampness, condensation, damaging chemicals or cleaners will not be the responsibility of Napoleon.
During the fi rst 10 years Napoleon will replace or repair the defective parts covered by the lifetime warranty at our
discretion free of charge. From 10 years to life, Napoleon will provide replacement parts at 50% of the current retail price.
The manufacturer may require that defective parts or products be returned or that digital pictures be provided to support
the claim. Returned products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be
defective, the manufacturer will repair or replace such defect. Before shipping your appliance or defective components,
your dealer must obtain an authorization number. Any merchandise shipped without authorization will be refused and
returned to sender. Shipping costs are not covered under this warranty. Additional service fees may apply if you are
seeking warranty service from a dealer. Warranty labour allowance is only for the replacement of the warranted part. Travel,
diagnostic tests, shipping and other related charges are not covered by this warranty.
Napoleon products are manufactured under the strict Standard of the world recognized ISO 9001 : 2015 Quality Management
System.
Napoleon products are designed with superior components and materials assembled by trained craftsmen who take great
pride in their work. The burner and valve assembly are leak and test-fi red at a quality test station. The complete appliance is
again thoroughly inspected by a qualifi ed technician before packaging to ensure that you, the customer, receive the quality
product that you expect from Napoleon.
The following materials and workmanship in your new Napoleon gas appliance are warranted against defects for as long
as you own the appliance. This covers: combustion chamber, heat exchanger, stainless / steel burner, Phazer™ logs
and embers, rocks, ceramic glass (thermal breakage only), gold plated parts against tarnishing, porcelainized enameled
components and aluminum extrusion trims.*
Electrical (110V and millivolt) components and wearable parts are covered and Napoleon will provide replacement parts free
of charge during the fi rst year of the limited warranty. This covers: blowers, gas valves, thermal switches, switches, wiring,
remote controls, ignitors, gaskets and pilot assemblies.*
Labour related to warranty repair is covered free of charge during the fi rst year (labour warranty is not applicable for the Gas
Log Sets). Repair work, however, requires the prior approval of an authorized company offi cial. Labour costs to the account
of Napoleon are based on a predetermined rate schedule and any repair work must be done through an authorized
Napoleon dealer.
* Construction of models vary. Warranty applies only to components included with your specifi c appliance.
Napoleon Gas Appliance President’s Lifetime Limited Warranty
Conditions and Limitations
All specifi cations and designed are subject to change without prior notice due to on-going product improvements. Napoleon is a registered
trademark of Wolf Steel Ltd.
EN
W415-0297 / R / 02.23.21
29
service history
16.0 service history
Appliance Service History
This appliance must be serviced annually depending on usage.
Date Dealer Name Service Technician Name Service Performed Special Concerns
NAPOLEON CELEBRATING OVER 40 YEARS
OF HOME COMFORT PRODUCTS
NN
N
N
N
N
N
AA
A
A
A
A
A
A
A
P
P
P
P
PP
P
P
P
OO
O
O
O
O
O
LL
L
L
L
L
L
L
E
E
E
E
E
E
O
O
O
O
O
O
N
N
N
N
C
C
C
C
C
C
E
E
E
L
L
L
E
E
E
B
B
RR
A
A
T
T
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GG
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V
V
E
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RR
4
4
0
0
Y
Y
E
E
A
A
R
R
S
S
A
A
A
OOOOO
O
F
F
F
F
FF
H
H
HH
H
H
H
H
O
O
O
O
O
O
MM
M
M
M
E
E
E
E
E
C
C
C
O
O
M
M
M
F
F
F
O
O
R
R
TT
PP
RR
O
O
DD
U
U
C
C
T
T
SS
7200, Route Transcanadienne, Montréal, Québec H4T 1A3
24 Napoleon Road, Barrie, Ontario, Canada L4M 0G8
214 Bayview Drive, Barrie, Ontario, Canada L4N 4Y8
103 Miller Drive, Crittenden, Kentucky, USA 41030
Phone: 1-866-820-8686
napoleon.com
De Riemsdijk 22, 4004 LC Tiel, The Netherlands
