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62
NS-24E200NA14 Insignia 24" LED TV
www.insigniaproducts.com
Dark, poor, or no
picture (screen is lit),
but sound is good.
• Try another channel. The station
may be experiencing problems.
• Make sure that the antenna or
cable TV is connected correctly and
securely. See “Connecting a cable
or satellite box” on page 12 or
“Connecting an antenna or cable
TV (no box)” on page 17.
• Adjust the brightness. See
“Adjusting the TV picture” on
page 40.
• Make sure that the correct picture
mode is selected. See “Adjusting
the TV picture” on page 40.
• If you are using an antenna, the
digital channel signal may be low.
To check the digital channel signal
strength, see “Checking the digital
signal strength” on page 47.
• If you are using an antenna and the
signal strength is low, adjust the
antenna or use a highly directional
outdoor antenna or set-top
antenna with a built-in amplifier.
• Make sure that the video cables are
connected securely to your TV.
• The video cable(s) you are using
may be bad. Try a new set.
• Try another channel. The station
may be experiencing problems.
No color, dark
picture, or color is
not correct.
• Try another channel. The station
may be experiencing problems.
• Adjust the color settings. See
“Adjusting the TV picture” on
page 40.
• Make sure that the video cables are
connected correctly and securely to
your TV.
• Make sure that the antenna or
cable TV is connected correctly and
securely. See “Connecting a cable
or satellite box” on page 12 or
“Connecting an antenna or cable
TV (no box)” on page 17.
• If you are using an antenna, the
digital channel signal may be low.
To check the digital channel signal
strength, see “Checking the digital
signal strength” on page 47.
• If you are using an antenna and the
signal strength is low, adjust the
antenna or use a highly directional
outdoor antenna or set-top
antenna with a built-in amplifier.
Only snow (noise)
appears on the
screen.
• Try another channel. The station
may be experiencing problems.
• Make sure that the antenna or
cable TV is connected correctly and
securely. See “Connecting a cable
or satellite box” on page 12 or
“Connecting an antenna or cable
TV (no box)” on page 17.
• If you are using an antenna, the
digital channel signal may be low.
To check the digital channel signal
strength, see “Checking the digital
signal strength” on page 47.
• If you are using an antenna and the
signal strength is low, adjust the
antenna or use a highly directional
outdoor antenna or set-top
antenna with a built-in amplifier.
Problem Solution
Picture quality is
good on some
channels and poor
on others. Sound is
good.
• The problem may be caused by a
poor or weak signal from the
broadcaster or cable TV provider.
• If you connect to cable or satellite
TV without a set-top box and
experience poor picture quality,
you may need to install a set-top
box to improve signal reception
and picture quality. Contact your
cable or satellite TV provider about
upgrading to a set-top box.
Dotted lines or
stripes appear on
the screen.
• Make sure that the antenna or
cable TV is connected correctly and
securely. See “Connecting a cable
or satellite box” on page 12 or
“Connecting an antenna or cable
TV (no box)” on page 17.
• If you are using an antenna, the
digital channel signal may be low.
To check the digital channel signal
strength, see “Checking the digital
signal strength” on page 47.
• If you are using an antenna and the
signal strength is low, adjust the
antenna or use a highly directional
outdoor antenna or set-top
antenna with a built-in amplifier.
• Make sure that the video cables are
connected securely to your TV.
• The video cable(s) you are using
may be bad. Try a new set.
• Other devices (for example, a
surround sound receiver, external
speakers, fans, or hair dryers) may
be interfering with your TV. Try
turning off one device at a time to
determine which device is causing
interference. After you have
determined which device is
causing interference, move it
further from the TV to eliminate the
interference.
Double images.
• Use a highly directional outdoor
antenna, cable TV, or satellite TV.
The picture has a
few bright or dark
spots.
• A few bright or dark spots on an
LCD screen is normal. It does not
affect the operation of your TV.
Good picture, but no
sound.
• Increase the volume.
• Make sure that the sound is not
muted.
• Make sure that you do not have
headphones connected. When
headphones are connected, no
sound comes from the TV speakers.
• Make sure that the correct audio
mode is selected.
• Make sure that the audio cables are
connected correctly and securely to
your TV.
• Make sure that the antenna or
cable TV is connected correctly and
securely. See “Connecting a cable
or satellite box” on page 12 or
“Connecting an antenna or cable
TV (no box)” on page 17.
• If you are using an antenna, the
digital channel signal may be low.
To check the digital channel signal
strength, see “Checking the digital
signal strength” on page 47.
• The audio cable(s) you are using
may be bad. Try a new set.
Problem Solution
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