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11
Symptom Diagnosis Remedy
Basic
Source unit does not turn on.
Blown fuse Check fuse of the unit, replace with correct rating.
Vehicle’s ignition is off
If connected following the instructions, the unit will not
operate with ignition off.
Voltage applied to Red wire is not
between 10.5 & 16 volts or there is no
voltage present
Check battery, connections and fuses and repair or replace
as necessary. If voltage is above +16 volts, have the
electrical system inspected by an authorized service center.
Unit is not properly grounded Check wiring and repair as necessary.
Radio Tuner
Tuner fails to tune any stations
No antenna or disconnected or open
connection in cable
Check all connections and repair as necessary.
Unable to tune stations in seek
mode
You are in a weak signal area Make sure the tuner LOC mode is off.
USB Devices
USB device cannot be inserted
The USB device has been inserted in
the wrong direction
Reversing the connection direction of the USB device, try
reinserting.
The USB device connector is broken Replace with a new USB device.
USB device is not recognized
The USB device is damaged
Disconnect USB device and reconnect. If the device is still
not recognized, try replacing with a different USB device.
USB does not work with Android devices.
Connectors are loose
No sound heard with the display
“No File” shown
No MP3/WMA files are stored on the
USB device
Store these files properly on the USB device. USB does not
work with Android devices.
Sound skips or is noisy
MP3/WMA files are not created
properly
Use MP3/WMA files that are encoded correctly.
AUX
MP3 is not playing back
Writing error occurred. The MP3 format
is not compatible.
Make sure MP3 has been written in a supported format
Troubleshooting
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