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HP Installatio
n and User Instructions R00918
-10 09/15
Page
2
The HWA Charter requires that all members adhere to the following:
supply fit for purpose products clearly and honestly described
supply products that meet, or exceed appropriate standards and
building and water regulations
provide pre and post sales technical support
provide clear and concise warranty details to customers
For further information on the HWA Charter Membership, please refer to the
HWA website www.hotwater.org.uk’
Dimplex is a licensed member of the Benchmark Scheme which aims to improve
the standards of installation and commissioning of domestic heating and hot
water systems in the UK and to encourage regular servicing to optimise safety,
efficiency and performance.
Benchmark places responsibilities on both manufacturers and installers. The
purpose is to ensure that customers are provided with the correct equipment for
their needs, that it is installed, commissioned and serviced in accordance with
the manufacturer’s instructions by competent persons and that it meets the
requirements of the appropriate Building Regulations. The Benchmark Checklist
can be used to demonstrate compliance with Building Regulations and should be
provided to the customer for future reference.
Installers are required to carry out installation, commissioning and servicing work
in accordance with the Benchmark Code of Practice which is available from the
Heating and Hot Water Industry Council who manage and promote the Scheme.
Visit www.centralheating.co.uk for more information.
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