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TROUBLESHOOTING
If you have problems with your converter, try these suggestions before
calling Customer Service.
The power indicator is o: If the power on indicator is not on, make sure
that the wall outlet that the power adapter is plugged into is a live outlet
and that it is turned on (if it is switched).
No video and no audio: Check the connections and make sure that they
are correct and secure. Make sure that the TV is set to the RCA input, and
the source device is setup to output an HDMI signal. Try your source
device’s dierent HDMI output resolution, normally set to auto, or below
1080p (inclusive), you might need another HDMI TV to set your source
device and save the resolution rst before setting up this converter’s
connection.
Has video, but no audio: Make sure that the RCA cable is working
.
Try other audio modes and settings. Change from Bitstream to PCM, or
select a 2-Channel or Stereo Audio option (instead of Surround Sound).
Image quality is poor: Because of the limitations of legacy analog
composite video output, the image quality will not be as good as a digital
or HD source. There will be a softness to the image and the colors will not
be as vivid. Small text and details will be hard to read. This is normal and
not a problem with the converter box. Normally the lower HDMI
resolutions convert to analog signals. Try your source device’s output with
lowest supported resolution.
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution
Changes or modications not expressly approved by the party responsible for compliance could void the user’s
authority to operate this equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful
interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, maybe cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment o and on, the user is encouraged to try to correct the interference by one or more of the
V6 ENGLISH 20-0461
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
ICES statement: CAN ICES-3 B/NMB-3 B
ONEYEAR LIMITED WARRANTY
Visit www.insigniaproducts.com for details.
CONTACT INSIGNIA:
For customer service, call 1-877-467-4289 (U.S. and Canada) or
01-800-926-3000 (Mexico)
www.insigniaproducts.com
The Adopted Trademarks HDMI, HDMI High-Denition Multimedia
Interface, and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing Administrator, Inc. in the United
States and other countries.
INSIGNIA is a trademark of Best Buy and its aliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richeld, MN 55423 U.S.A.
©2020 Best Buy. All rights reserved.
SPECIFICATIONS
Dimensions (H×W×D): 1.25 × 2.85 × 3.27 in. (3.18 × 7.23 × 8.3 cm)
HDMI Version: V1.3
HDCP Support: V1.4
HDMI Video Input resolution:
640×480@60Hz, 800×600@60Hz, 1024×768@60Hz,
1280×720@60Hz,1280×1024@60Hz, 1360×768@60Hz,
1600×1200@60Hz, 1920×1080@60Hz, 480i/p@60Hz,
576i/p@50Hz, 720p@50/60Hz, 1080i/p@50/60Hz
Output Format: Video: NTSC
Audio: Stereo
Power Supply: 5V 1A (USB Type-A Female out)
Power Consumption: 3.8 Watts (max.)
Accessories:
USB-A male to 0.08 × 0.22 in. (2.1 × 5.5 mm)
DC plug 5.9 ft (1.8 m) length power cable
IMPORTANT SAFETY INFORMATION
• Indoor use only.
• There are no user serviceable parts. Do not open the housing.
• Do not use in a high humidity environment.
• Use the included power adapter only.
NS-HZ331_20-0461_QSG_V6_EN_Final.ai 2 11/2/2020 8:13:29 AM