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10
I
f you have any questions about the use of your
S
oup Maker, check the list below where we have
answered some of the more common
frequently-asked-questions (FAQ’s). If you require
f
urther help, please contact our Helpline: 0344
871 0944.
Can I remove the lid mid-cycle?
Y
es, to add ingredients or seasoning if required.
See ‘Add It’ on page 8 for more information.
Can I use my Soup Maker to make
anything other than soup or drinks?
No. The 5 available programmes are set to make
perfect soup and drinks from scratch. Follow the
recipes and adapt them to your own taste.
Can I use raw meat in soup recipes made
in my Soup Maker?
Aside from bacon or small amounts of minced
meat (100g), no. You should first cook meat
separately before transferring into your Soup
Maker with additional ingredients from your
recipe, as the Soup Maker is only designed to
gently sauté bacon or onions, then heat the soup.
You should not use the sauté function to brown
raw meat, other than bacon or minced meat.
What is the capacity of my Soup Maker?
The capacity of your Soup Maker is 1.6L. Ensure
you do not fill your Soup Maker above the MAX
line, otherwise the overfill detector will cut the
power to the Serrator Blade
(9) and the LED
screen
(14) will display ‘E1’. If this happens,
simply remove some of your ingredients so the
MAX fill mark is not exceeded and wipe clean the
Over Fill Sensor
(7) on the Lid (3). Ensure your
ingredients (including liquid) are above the MIN
line, failure to do this will impair the blending
function.
Can I change the times on the smooth and
chunky soup settings?
No. The times for these settings are pre-set.
Can I reheat soup I have already made, or
reheat tinned/carton soup?
No. The programmes are set to make perfect
soup from scratch. The soup could burn to the
base of the element causing damage to the
product.
Can I make cold soups like gazpacho in
my Soup Maker?
Yes, but you will first need to cook the soup using
either the chunky or smooth soup setting. Then
simply allow to cool or refrigerate before enjoying.
What if my Soup Maker stops working?
Your Soup Maker is fitted with a safety
thermostat, which cuts the power and stops the
product from working to prevent overheating if it
is used continuously on 3 or more cycles. If this
happens, remove any food from the jug and allow
t
he Soup Maker to cool for 30 minutes and you
c
an continue making your soup.
I
f the blend function is used continuously for
m
ore than 20 seconds a safety cut out will cut the
power to prevent overheating. When this happens
wait for 10 seconds before re-using the blend
f
unction.
What if food burns on the base of my
Soup Maker?
Due to the starch and sugars present in some
foods, a slight burning may occur if they are
p
laced in direct contact with the inside base of
the Jug
(4). To prevent this, add half a cup of
water or stock to the Soup Maker before placing
in any solid ingredients. Then top up with the
remaining liquid specified in your recipe.
What if the Sauté function stops working?
The Sauté function works only with the Lid
removed (see page 6). Press the Sauté Button
(17), the Sauté Indicator (16) should turn green.
If the Sauté Indicator on the Jug Handle
(4)
remains red, press the plunger on top of the Jug
Handle to re-activate the function. This plunger
should remain in the ‘up’ position when the Lid
(2)
is removed.
Helpline
If you are having a problem with your appliance,
please call our Helpline, as we are more likely to be
able to help than the store you purchased the item
from.
Please have the product name, model number and
serial number to hand when you call to help us deal
with your enquiry quicker.
UK Helpline: 0344 871 0944
IRE Helpline: 1800 409 119
Spares: 0344 873 0710
Talk To Us
If you have any questions or comments, or want
some great tips or recipe ideas to help you get the
most out of your products, join us online:
Blog: www.morphyrichards.co.uk/blog
Facebook: www.facebook.com/morphyrichardsuk
Twitter: @loveyourmorphy
Website: www.morphyrichards.com
Contact Us
Any Questions?
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