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ENGLISH
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13
Unit fails to heat up. Lighted On/
Off Switch DOES NOT illuminate
when set to “ON” position.
Unit fails to heat up. Lighted On/
Off Switch DOES illuminate when
set to “ON” position.
Steam output is weak
or intermittent.
Excessive amount of water
in steam.
NOTE: Unit produces moist
steam – it is normal for steam to
contain some amount of water.
Unit is not plugged in.
Mineral build-up in unit.
Mineral build-up in unit.
Household circuit breaker / ground
fault interrupter has tripped or
blown a fuse.
Unit is damaged or otherwise in
need of repair.
Unit is damaged or otherwise in
need of repair.
Water level in Boiler is running low.
Boiler is empty.
Water condensation in Steam Hose.
Boiler has been overfilled.
Plug power cord into electrical outlet.
Refer to section on Page 12 for
cleaning procedure.
Refer to Mineral Build-up section
on Page 12 for cleaning procedure.
Reset circuit breaker / ground fault
interrupter, or replace fuse. If you
need assistance, contact a licensed
electrician.
Immediately cease usage and
unplug. Contact Consumer
Service for further assistance
(see Page 12 for details).
Immediately cease usage and
unplug. Contact Consumer
Service for further assistance
(see Page 12 for details).
Refer to Filling Boiler procedure
on Page 10.
Refer to Filling Boiler procedure
on Page 10.
Point nozzle towards sink, tub or
ground and shake while press-
ing Steam Button. Continue until
excess water is released.
Filling Boiler with more than 48
oz. (1,420 ml.) of water interferes
with steam production, resulting in
water condensation in steam.
Drain some water out of Boiler.
Always use included Measuring
Cup to fill Boiler with correct amount
of water (see Page 10 for details).
PROBLEM POSSIBLE CAUSE SOLUTION
Accessories do not stay firmly
connected to Main Nozzle.
Accessories not properly installed.
Unit has not heated to full
operating temperature.
Check to make sure that
accessories are properly connected,
per procedures on Pages 6-9.
Wait until Steam Ready Light turns
off to begin steaming.
Floor surfaces appear cloudy or
streaky after steaming.
Microfiber Pad is dirty.
Hard water residue on floor.
Replace Microfiber Pad with a
clean one.
Switch to distilled or
de-mineralized water.
Troubleshooting
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