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Troubleshooting
VOICE PROMPT SOLUTIONS
The bumper is stuck. Please check.
The bumper is stuck. Please tap
repeatedly to remove foreign objects.
If there are no foreign objects, please
move the machine to a new position and
restart it.
The wheels are stuck. Please check
whether the wheels are stuck with
foreign objects or move the machine to
a new position and restart it.
The wheels are stuck. Please check
whether the wheels are stuck with
foreign objects or move the machine to
a new position and restart it.
The side brush is stuck. Please check.
The side brush may be entangled with
foreign objects. Please clean and restart
it.
The rolling brush is stuck. Please remove
the rolling brush and clean it.
The rolling brush may be entangled
with foreign objects. Please remove and
clean the rolling brush, connection part
of the rolling brush, brush cover and the
dust suction port.
The wheels are suspended. Please move
the machine to a new position and
restart it.
The wheels are suspended. Please move
the machine to a new position and
restart it.
The machine is trapped. Please move
the machine to a new position and
restart it.
The machine is trapped. Please clear the
obstacles around the machine.
The machine is tilted. Please
place the machine on a level
floor and restart it.
The machine is tilted at the time of
startup. Please place the machine on a
level floor and restart it.
The along-the-wall sensor is
blocked. Please wipe it.
The along-the-wall sensor is blocked.
Please wipe it with a soft, dry cloth.
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