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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Things That Are Normal With Your Microwave Oven
Steam or vapor escaping from around
the door.
Light reflection around door or outer case.
Dimming oven light and change in
the blower sound at power levels other than high.
Dull thumping sound while oven is operating.
TV/radio interference might be noticed while using the
microwave. Similar to
the interference caused by other small appliances, it
does not indicate a problem with the microwave. Plug
the microwave into a different electrical circuit, move
the radio or TV as far away from the microwave as
possible, or check the position and signal of the TV/radio
antenna.
21
Problem Possible Causes What To Do
Oven will not start A fuse in your home may be blown or the
circuit breaker tripped.
Replace fuse or reset circuit breaker.
Power surge. Unplug the microwave oven, then plug it back in.
Plug not fully inserted into wall outlet. Make sure the 3-prong plug on the oven is fully
inserted into wall outlet.
Door not securely closed. Open the door and close securely.
Control panel lighted,
yet oven will not start
Door not securely closed. Open the door and close securely.
START button not pressed after entering
cooking selection.
Press START.
Another selection entered already in oven
and OFF/CLEAR button not pressed to cancel
it.
Press OFF/CLEAR.
Cooking time not entered after pressing
TIME COOK.
Make sure you have entered cooking time after
pressing TIME COOK.
OFF/CLEAR was pressed accidentally. Reset cooking program and press START.
Food weight not entered after selecting
AUTO DEFROST.
Make sure you have entered food weight after
selecting AUTO DEFROST.
Food type not entered after pressing COOK. Make sure you have entered a food type.
CONTROL LOCKED
appears on display
The control has been locked. Press and hold OFF/CLEAR for about 3 seconds to
unlock the control.
HOT appears on
display
The temperature inside the oven is greater
than 200°F.
This is normal.
One of the sensor cooking pads was pressed
when the temperature inside the oven was
greater than 200°F.
These features will not operate when the oven is hot.
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