User Manual LG WT7100CW 4.5 cu. ft. Top Load Washer

LG WT7100CW 4.5 cu. ft. Top Load Washer - Use Manual - Use Guide PDF.
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User Manual

• User Manual - (English, French, Spanish)
• Owner Manual - (Spanish)

Specification

• Specification - (English)

Table of contents

• OPERATION
• Control Panel
• MAINTENANCE
• TROUBLESHOOTING

Owner 's Manual Washer

OPERATION

Using the Washer

• To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance.

1 Sort laundry and load the washer.

Sort laundry by fabric type, soil level, color and load size, as needed. Open the lid (door) and load items into the washer.

2 Add cleaning products.

Add the proper amount of HE (High-Efficiency) detergent to the detergent dispenser. If desired, add bleach or fabric softener to the appropriate dispensers.

3 Turn on the washer.

Press the Power button to turn on the washer. The lights above the cycle buttons will illuminate and a chime will sound.

4 Select a cycle.

Turn the cycle selector knob or press the cycle buttons repeatedly until the desired cycle is selected. The preset wash temperature, spin speed, soil level and option settings for that cycle are shown.

• Pressing the Start/Pause button without selecting a cycle will cause the Normal cycle to begin immediately

5 Adjust settings.

Default settings for the selected cycle can now be changed, if desired, using the cycle modifier and option buttons.

NOTE

• Not all modifiers and options are available on all cycles. A different chime sounds and the LED does not light up if the selection is not allowed.

6 Begin cycle.

Press the Start/Pause button to begin the cycle. The lid (door) locks, and the washer agitates briefly without water to measure the weight of the load.

7 Additional garments can be added to the tub while the Add Garment light is on.

The Add Garment light illuminates near the beginning of the wash cycle to indicate when it is safe to add items to the load. Press the Start/Pause button to pause the cycle and add garments to the load. Press the Start/Pause button to resume the cycle.

NOTE

• Adding items after the Add Garment light turns off may result in poor wash performance.

8 End of cycle.

When the cycle is finished, a melody sounds. Immediately remove the clothing from the washer to reduce wrinkling.

• If the washer includes lint filters, remember to check them after every 2 to 3 loads.

Sorting Laundry

• The washer can be fully loaded, but the tub should not be tightly packed with items. The lid (door) of the washer should close easily.

• Use the Bedding cycle for buoyant or nonabsorbent items such as pillows or comforters. Failure to follow this caution can result in leakage.

• Clothing or articles that are waterproof or water resistant must be washed in the Waterproof cycle only. (e.g. water resistant clothing, mattress covers, outdoor clothes, plastic mats, etc.) Otherwise, it may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.

Grouping Similar Items

For the best washing results, and to reduce the possibility of damage to clothing, care should be taken to sort the clothing into loads that are made up of similar items. Mixing different fabric types and/or soil levels can result in poor wash performance, color transfer, discoloration, fabric damage or linting. Fabrics should be sorted into groups as described below.

Colors

Sort articles by color. Wash dark clothes together in a separate load from light colors or whites. Mixing dark clothes with light clothes can result in dye transfer or discoloration of the lighter clothes.

Soil Level

Wash heavily soiled clothing together. Washing lightly soiled clothing in the same load with heavily soiled clothing could result in poor wash performance for the lightly soiled clothing.

Fabric Type

Delicate articles should not be mixed with heavy or sturdy fabric types. Washing heavy fabrics in a delicate load can result in poor wash performance for the heavy fabrics and possible damage to the delicates.

Lint Type

Some fabrics attract and bind lint to them while others give off lint in the laundry process. Avoid mixing these lint collectors and lint producers in the same load. Mixing these fabrics will result in pilling and linting on the lint collectors. (For example, lint collector—knit sweater; lint producer—terry cloth towels.)

Sort Laundry

Fabric Care Labels

Many articles of clothing include a fabric care label. Using the chart below, adjust the cycle and option selections to care for your clothing according to the manufacturer’s recommendations.

Loading the Washer

• Check and empty pockets. Paper clips, coins, matches, etc. can damage clothing and the washer.

• Close zippers and hooks, and tie drawstrings to prevent snagging or tangling of clothes.

• Pretreat heavily stained areas for best results.

• Combine large and small items in a load. Load large item first. Large items should not be more than half of total load.

• Wash thick, bulky items individually. Heavy blankets, comforters, bedspreads, or pet beds can get tangled or cause an unbalanced load if combined with other items.

• The washer can be fully loaded, but the tub should not be tightly packed with items. The lid (door) of the washer must close easily.

• Do not wash single small items. Add 1-2 similar items to the load to prevent an out-of-balance load.

• Clothing or articles that are waterproof or water resistant must be washed in the Waterproof cycle only. (e.g. water resistant clothing, mattress covers, outdoor clothes, plastic mats, etc.) Otherwise, it may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.

• Wash small, light items in a mesh bag. Small items can get caught in the impeller at the bottom of the tub, and brassiere hooks can damage other items or the tub.

• Brush off heavy soil, dust, and hair from items before washing. Excess dirt or sand can abrade other fabrics and lead to poor wash performance.

• The washer will not fill or operate with the lid ( door )open.

Use the Bedding cycle for large or bulky items such as poly-filled jackets, comforters, pillows, etc. These items may not be as absorbent as other laundry items and should be sorted into a separate wash load for optimal results.

Bulky items should be placed as far down in the tub as possible for optimal results. Always place buoyant items at the bottom of the tub. The washer will automatically detect the load size. Because of the high efficiency wash system. the water level may not completely cover the load.

Do not overload the tub. Clothes should fit loosely in the tub under the maximum fill line. Loading clothes over the fill line may result in damage to clothing and the washer.

• Load clothes loosely, and do not overfill the tub. Clothes need room to circulate in order to get clean.
• Do not press down on items while stacking them in the tub.

• For best performance, load clothes as shown.

Adding Cleaning Products

About the Dispensers

The automatic dispenser consists of two compartments which hold:

• Liquid fabric softener

• Liquid or powdered detergent for main wash

Using the Detergent and Softener Dispensers

To add detergent and fabric softener to the automatic dispenser:

1 Open the dispenser drawer.

2 Load the laundry products into the appropriate compartments.

3 Close the drawer completely before starting the cycle.

• Be careful not to catch a hand in the drawer while closing.

• Do not place or store laundry products, such as detergent, bleach, or liquid fabric softener, on top of your appliance. Wipe up any spills immediately. These products can damage the appliance’s finish and controls.

NOTE

• It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle.

Main Wash Detergent Compartment

This compartment holds laundry detergent for the main wash cycle. Either powdered or liquid detergent may be used in this compartment. The detergent is added to the load at the beginning of the cycle. Always use HE (High-Efficiency) detergent with your washer.

NOTE

• Never exceed the manufacturer’s recommendations when adding detergent. Using too much detergent can result in detergent buildup in clothing and the washer.
• When using liquid detergent, make sure the liquid detergent compartment and insert are in place. Do not exceed the maximum fill line.
• When using powdered detergent, remove the insert and liquid detergent compartment from the dispenser. Powdered detergent will not dispense with the liquid detergent compartment and insert in place.
• If you use a detergent that does not dissolve easily or a detergent with high viscosity, it will leave a residue and clog the dispenser.

Fabric Softener Compartment

This compartment holds liquid fabric softener, which is automatically dispensed during the final rinse cycle.

NOTE

• Do not exceed the manufacturer’s recommendations when adding softener. Using too much fabric softener can result in buildup in clothing and the washer. Either powdered or liquid fabric softener may be used.
• Follow the manufacturer’s recommendations when adding fabric softener. Do not exceed the maximum fill line. Using too much fabric softener may stain clothes.
• Dilute concentrated fabric softeners with warm water.
• Never pour fabric softener directly onto the load or into the tub.

Using the Liquid Bleach Dispenser

The bleach dispenser is a separate compartment at the left front of the tub opening.

Type 1

The bleach dispenser is connected to the inlet valve.

The bleach is automatically diluted and dispensed at the proper time in the wash cycle.

NOTE

• The dispenser is activated twice to ensure complete dispensing of the bleach. Any liquid remaining in the dispenser at the end of the cycle is water, not bleach.

Type 2

When you pour the bleach into the bleach dispenser, the bleach is immediately added to the tub as it fills with water, safely diluting the bleach.

NOTE

• The dispenser cover cannot be removed. To clean the cover, wipe it with a damp paper towel.

1 Check clothing care labels for special instructions.

2 Measure liquid bleach carefully, following instructions on the bottle.

• High-efficiency washers use less water, so less bleach is needed. One half cup is enough for most loads.

3 Carefully pour the pre-measured amount of bleach directly into the bleach dispenser.

• If you are using powdered bleach of any kind, pour it directly into the tub before adding the laundry. Never add powdered bleach to the liquid bleach dispenser.

• Do NOT mix chlorine bleach with ammonia or acids such as vinegar or rust/scale remover. Mixing chemicals like these can produce a lethal gas, resulting in severe injury or death.

NOTE

• Do not add powdered bleach to this dispenser. The bleach dispenser is designed to dispense liquid bleach only. Powdered or liquid color-safe bleach will not dispense properly.
• Do not place laundry items on top of the bleach dispenser when loading and unloading the washer.
• Always follow the manufacturer’s recommendations when adding bleach. Never add more than one cup and do not exceed the maximum fill line since this can cause the bleach to be dispensed immediately, resulting in damage to fabrics. Using too much bleach can damage fabrics.
• Never pour undiluted liquid chlorine bleach directly onto the load or into the tub. Fabric damage can occur.
• Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

Detergent Use

• This washer is designed for use with only HE (HighEfficiency) detergents. HE detergents produce fewer suds, dissolve more efficiently to improve washing and rinsing performance, and help to keep the interior of the washer clean. Using detergent that is not HE may cause oversudsing and unsatisfactory performance which could result in error codes, cycle failure, and machine damage.

Designed specially to use only HE (High-Efficiency) detergent

• For proper wash performance, always measure detergent using the measuring device provided by the detergent manufacturer. For an average load, use less than half of the recommended maximum. Use less detergent for soft water, light soil, or smaller loads.

• Never use more than the maximum amount of detergent recommended by the manufacturer. Using too much detergent can lead to oversudsing, poor rinsing, detergent buildup in clothing, and residue buildup that can contribute to odors in the machine.

• Use extra care when measuring 2X and 3X concentrated detergents because even a small amount extra can lead to problems.

• Detergents designated as HE-compatible may not provide optimal results.

• Do not use more than one detergent pod in the washer. Using too much detergent may cause oversudsing and unsatisfactory performance. Reduce detergent amount or add an extra rinse if detergent residue is left on fabrics. To add an extra rinse, press the Extra Rinse button.

Control Panel

Power On/Off Button

Press to turn the washer on. Press again to turn the washer off. Pressing the Power button during a cycle will cancel that cycle and any load settings will be lost. The lid (door) will unlock after a brief pause.

NOTE

• If there is any water remaining in the tub after the washer shuts off, it will drain following 4 minutes delay. The washer can be restarted any time before the drain begins. However, once the water begins to drain, all functions will be suspended until the water has been completely drained and the washer shuts off.

Cycle Selector Knob

Turn this knob to select the desired cycle. Once the desired cycle has been selected, the standard presets will appear in the display. These settings can be adjusted using the cycle modifier buttons anytime before starting the cycle.

Start/Pause Button

Press this button to start the selected cycle. If the washer is running, use this button to pause the cycle without losing the current settings.

NOTE

• If Start/Pause is not pressed within 60 minutes of selecting a cycle, the washer automatically turns off and all cycle settings are lost. Any water remaining in the tub will be drained.

Time and Status Display

The display shows the settings, estimated time remaining, options, and status messages for your washer. When the washer is turned on, the default settings in the display will illuminate.

Cycle Modifier Buttons

Use these buttons to adjust the water temperature, spin speed and soil level settings for the selected cycle. The current settings are shown in the display. Press the button for that option to select other settings.

Option Buttons

These buttons allow you to select additional cycle options. Certain buttons also allow you to activate special functions by pressing and holding the button for 3 seconds.

Time and Status Display

Cycle Status Indicator

These LEDs will illuminate when a cycle is selected to indicate which stages will run. When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages will remain steady. Once a stage is complete, the LED will turn off. If a cycle is paused, the active stage LED will stop blinking.

Estimated Time Remaining

When a cycle is selected, the default time for that cycle is displayed. This time will change as modifiers or options are selected. Once the Start/Pause button is pressed, the washer will measure the size of the load. The estimated time may change once the load size has been measured. If Delay Wash is set, the remaining delay time counts down until the cycle begins.

NOTE

• The time shown is only an estimate. This time is based on normal operating conditions. Several external factors (load size, room temperature, incoming water temperature,etc.) can affect the actual time.

Door Lock Indicator

The Door Lock indicator lights up once a cycle has started. The indicator light stays on until the cycle is paused, stopped or has finished.

Control Lock Indicator

When the Control Lock function is activated, a CL message and the remaining wash time are displayed, in turn, on the display panel of the washer. When the Control Lock function is set, all controls are disabled except for the Power button.

Add Garment Indicator

Laundry may only be added to the load at the proper time in the wash cycle. When the Add Garment light is illuminated, it is safe to pause the cycle and add more items to the load. If garments are added when the Add Garment light is off, the washer will not adjust for these items which could result in poor performance and/or fabric damage.

1. Press the Start/Pause button to pause the washer.

2. Open the lid (door) after it unlocks.

3. Add your additional items.

4. Close the lid (door).

5. Press the Start/Pause button. The cycle will resume after the lid (door) locks.

Wash Cycles

Wash cycles are designed for the best wash performance for each type of load. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See the Sorting Laundry section for best results, follow the fabric care labels on your garments. For a guide to fabric care symbols, see the Sorting Laundry section.

Turn the knob or press the button to select the desired cycle. When you select a wash cycle, the light for the corresponding wash cycle will turn on.

NOTE

• Whenever load weights are mentioned, assume 1 lb (0.45 kg) = 1 thick bath towel (dry).

Cycle Guide

= available option, = default setting

Cycle Modifier Buttons

Each cycle has default settings that are selected automatically. You may also customize these settings using the cycle modifier buttons. Press the button for the desired modifier until the indicator light for the desired setting is lit. The washer automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency. Due to the high-efficiency nature of this product, water levels may be much lower than expected. This is normal and cleaning/rinsing performance will not be compromised.

NOTE

• To protect your garments, not every wash temperature, spin speed, soil level, or option is available with every cycle. A chime will sound and the LED will not light if a selection is not allowed.

Temp.

Temp. selects the wash and rinse temperature combination for the selected cycle.

• Press the Temp. button until the indicator light for the desired setting is lit.
• All rinses use tap cold water.

NOTE

• Select the water temperature suitable for the type of load you are washing. Follow the fabric care labels on the garment for best results.

Spin

Higher spin speeds extract more water from clothes, reducing drying time and saving energy.

• Press the Spin button until the desired speed is selected.
• Some fabrics, such as delicates, require a slower spin speed. To protect your clothing, not all spin speeds are available for all cycles.

Soil

Adjusting the soil level setting will modify the cycle times and/or wash actions.

• Press the Soil button until the desired soil level is selected.

NOTE

• This feature needs more time for heavily soiled loads or less time for lightly soiled loads.

Option Buttons

Your washer features several additional cycle options that customize cycles to meet your individual needs. To use these options, select the desired option after selecting the desired cycle.

After selecting the desired cycle and settings, press the cycle option button(s) for the option(s) you would like to add. The button will light when that option is selected. If the selected option is not allowed for the selected cycle, the chime will sound twice to alert you and the LED will not illuminate.

NOTE

• To protect your garments, not every feature is available with every cycle.

Spin Only

Use this option to drain the water from the tub and spin the clothes. This can be used, for example, if the wash cycle is interrupted by a power failure. The spin speed can be adjusted using the Spin button.

To use this option, do not select a cycle.

1. Press the Power button to turn on the washer.
2. Press and hold the Spin button for 3 seconds.
3. Press the Start/Pause button.

Cold Wash

This option saves energy by using cooler water while increasing the wash and rinse times to maintain wash performance.

NOTE

• Wash time will increase up to several minutes with this option.
• For best wash results, only wash small loads (less than 8 lb.) with this option.

Signal

The washer plays a melody when the wash cycle is finished. The buttons make a sound each time a button is pressed. Use this option to adjust the volume of the melody and button tones.

• Press and hold the Cold Wash button for 3 seconds to adjust the volume of the signal.
• Press the button repeatedly to adjust the volume of the melody.
• When no signal is heard, the signal is off. The volume settings are Off or On. The signal volume can be adjusted at any time as long as the washer is turned on

Delay Wash

Once you have selected the cycle and other settings, press this button to delay the start of the wash cycle.

Each press of the button increases the delay time by hour, for up to 19 hours. Once the desired delay time is set, press the Start/Pause button to start the delay time.

NOTE

• If the Start/Pause button is not pressed to begin the delay time, the washer will automatically shut off after 60 minutes and all cycle settings will be lost.

Rinse+Spin

Select this option to rinse and spin a load separately from a regular cycle. This can be helpful in preventing fresh stains from setting in fabrics.

• You can change the spin speed by pressing the Delay Wash button.
• To use this option, do not select a cycle.

1. Press the Power button to turn on the washer.
2. Press and hold the Delay Wash button for 3 seconds.
3. Press the Start/Pause button.

Water Plus

Use this option to add extra water to the wash cycle for better wash performance (stain treatment) with large items.

NOTE

• If the washer reaches its maximum water level, the Water Plus button will have no effect.
• To add more water while a cycle is running, pause the cycle before pressing Water Plus.
• When Normal cycle is selected, if you select Water Plus option, cycle will be changed to Deep Wash cycle before starting.

Soak

This option provides a 30-minute presoak prior to the start of the selected cycle. Use the Soak option to presoak garments to help remove difficult spots or stains on fabrics. At the end of the presoak time. the selected cycle will begin with the same water used for soaking.

• Press and hold the Water Plus button for 3 seconds to activate or deactivate Soak.

Extra Rinse

This option will add an extra rinse to the selected cycle. Use this option to help ensure the removal of detergent or bleach residue from fabrics. Liquid fabric softener. if used. is always dispensed in the final rinse.

• Pressing the Extra Rinse button twice will add two additional rinses to the cycle.

NOTE

• You cannot select the Extra Rinse option with the Spin Only option and Tub Clean cycle.
• When Normal cycle is selected. if you select Extra Rinse option. cycle will be changed to Deep Wash cycle before starting.

Control Lock

Use this option to disable the controls. This feature can prevent children from changing cycles or operating the machine. The feature does not lock the lid (door). Once the Control Lock is set, it must be deactivated before any controls, except the Power button, can be used. Once the washer has shut off, the Power button will allow the machine to be turned on, but the controls will still be locked. When the controls are locked, CL will display alternately with the estimated time remaining.

• Press and hold the Extra Rinse button for 3 seconds to activate or deactivate Control Lock.

NOTE

• Once the controls are locked, they must be manually unlocked to restore operation.

Add Garment

Use this function to add garments or remove foreign objects like coins or keys after the cycle has started.

1. Press the Start/Pause. The cycle pauses and the lid (door) unlocks.
2. Open the lid (door), add garments or remove foreign objects, and close the lid (door).
3. Press the Start/Pause button to start the cycle. The cycle continues automatically.

MAINTENANCE

To reduce the risk of fire. electric shock. or injury to persons. read this entire owner's manual. including the Important Safety Instructions. before operating this washer.

• Unplug the washer before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury. fire. electric shock. or death.
• Do not use volatile substances (benzene. paint thinner. alcohol. acetone. etc.). abrasive cleaners. or detergents with strong chemical components when cleaning the washer. Doing so may cause discoloration or damage to the machine. or may cause a fire.
• Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel-do not contact the following parts while the appliance is energized. : pump. motor. noise filter cover. and heater (on applicable models).

Regular Cleaning

Care After Wash

After the cycle is finished. wipe the lid (door) and the inside of the lid (door) seal to remove any moisture.

• Leave the lid (door) open to dry the tub interior.
• Wipe the body of the washer with a dry cloth to remove any moisture.

Cleaning the Exterior

Proper care of your washer can extend its life.

Lid (Door):

Wash with a damp cloth on the outside and inside and then dry with a soft cloth.

Exterior:

• Immediately wipe off any spills.
• Wipe with a damp cloth.
• Do not touch the surface or the display with sharp objects.

Care and Cleaning of the Interior

• Use a towel or soft cloth to wipe around the washer lid (door) opening and lid (door) glass.
• Always remove items from the washer as soon as the cycle is complete. Leaving damp items in the washer can cause wrinkling, color transfer, and odor.
• Run the Tub Clean cycle once a month, or more often if needed, to remove detergent buildup and other residue.

Cleaning the Tub

Over time, residue may build up in the tub, leading to mildew or a musty odor. Run the Tub Clean cycle monthly to remove residue and prevent odor. Run the cycle more often under heavy use conditions or if odor is already present.

1 Remove any clothing from the tub.

2 Add cleaning agents.

• For other tub cleaning products, follow the cleaner manufacturer’s instructions and recommendations.
• Do not exceed the maximum fill line when adding bleach or powdered cleaners. Powdered cleaners may remain in the tub after cleaning.

3 Close the lid (door) and press the Power button to turn the washer on.

4 Turn the knob or press the cycle buttons to select the Tub Clean cycle then press the Start/Pause button to begin the cycle.

5 After the cycle ends, open the lid (door) and allow the tub interior to dry completely.

NOTE

• Never load laundry while using Tub Clean. The laundry may be damaged or contaminated with cleaning products. Make sure to run the Tub Clean cycle only when the tub is empty.
• Leave the lid (door) open after finishing the laundry. to keep the tub clean. e Tub Clean should be repeated monthly.
• If mildew or musty smell already exists. run Tub Clean once a week for three consecutive weeks.
• Do not exceed the manufacturer's recommended amount when adding bleach or powdered cleaners.
• Powdered cleaner may remain in the tub after cleaning.

Removing Mineral Buildup

In areas with hard water, mineral scale can form on internal components of the washer. Periodically clean the mineral buildup on the internal components to extend the lifespan of the washer. Use of a water softener is recommended in areas with hard water.

• Use a descaler, to remove visible mineral buildup on the washer tub.

• After descaling, always run the Tub Clean cycle before washing clothing.

• Mineral scale and other spots may be removed from the stainless steel tub using a soft cloth soaked in stainless steel cleaner.

• Do not use steel wool or abrasive cleaners. Leaving the Lid (Door) Open

• If the washer will not be used for several days, leave the lid (door) open overnight to allow the tub to dry.

Cleaning the Dispenser Drawer

Detergent and fabric softener may build up in the dispenser drawer. Remove the drawer and inserts and check for buildup once or twice a month.

1 Remove the drawer by pulling it straight out until it stops. Lift up on the front of the drawer and pull it completely out.

2 Remove the inserts from the two compartments.

3 Clean the inserts and drawer with warm water. • Use a soft cloth or brush for cleaning and to remove any residue.

4 Wipe off any moisture with a dry towel or cloth after cleaning.

5 To clean the drawer opening, use a small, nonmetal brush to clean the recess. Remove all residue from the upper and lower parts of the recess.

6 Return the inserts to the proper compartments and replace the drawer.

• Set the drawer into the opening at an angle, then lower it and slide it into place.

NOTE

• If you use a descaler or tub cleaner during the Tub Clean cycle, use the Rinse+Spin option to rinse the washer tub before running your next wash cycle.

Cleaning the Bleach Dispenser

Bleach may build up on the bleach dispenser cover. Check for buildup and clean the cover once or twice a month.

Type 1

Remove the cover from the bleach dispenser. Clean the cover and the opening with warm water.

Type 2

The cover cannot be separated from the dispenser. Clean the cover using a brush and warm water.

TROUBLESHOOTING

Before Calling for Service

The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service.

Noises You Might Hear

Clicking

Lid (Door) lock relays when the lid (door) locks and unlocks

. • Normal Operation

Spraying or Hissing

Water spraying or circulating during the cycle.

• Normal Operation

Humming or Gurgling

Drain pump is pumping water from the washer at times during a cycle.

• Normal Operation

Water sloshing

A liquid in the balance ring around the wash basket helps the basket spin smoothly.

• Normal Operation

Water being added after the washer has already begun to operate

The washer adapts to the load size and type to add more water to the cycle as needed.

The wash load may be unbalanced. If the washer senses that the load is unbalanced, it will stop and refill to redistribute the load.

The washer may be diluting laundry additives to add to the wash load.

• Normal Operation

Rattling and clanking noise

Foreign objects, such as keys, coins, or safety pins may be in tub or pump.

• • Stop washer, check tub and drain filter for foreign objects. If noise continues after washer is restarted, call for service.

Thumping sound

Heavy wash loads may produce a thumping sound.

• This is normal. If sound continues, washer is probably out of balance. Stop and redistribute wash load.

Wash load may be out of balance.

• Pause the cycle and redistribute the load after the lid (door) unlocks.

Vibrating noise

Packaging materials were not removed.

• See Unpacking and Removing Shipping Material in the Installation section.

Wash load may be unevenly distributed in the drum.

• Pause the cycle and redistribute the load after the lid (door) unlocks.

Not all leveling feet are resting firmly and evenly on the floor.

• See Leveling the Appliance in the Installation section.

Floor not rigid enough.

• Make sure that the floor is solid and does not flex. See Flooring in the Installation section.

Squeaking noise

Packaging materials were not removed.

• See Unpacking and Removing Shipping Material in the Installation section.

Banging noise when washer is filling with water (Water Hammer)

Plumbing in the home moves or flexes when the water valves in the washer shut off.

• Water hammer is not caused by a defect in the washer. Install water hammer arrestors (purchased separately at hardware or home improvement store) between the fill hose and the washer for best results.

Household water supply pressure is very high.

• Adjust household water supply regulator to a lower pressure or contact a plumber.

Operation

Water leaking

Hoses are not connected correctly.

• Check hoses and connectors for leaks, cracks and splits.

• Check and tighten hose connections.

House drain pipes are clogged.

• The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain. If water is seen coming out of the drain, check for proper drain hose installation and check for restrictions in the drain. Contact a plumber to repair drain pipe.

Drain hose has come out of drain connector or is not inserted far enough.

• Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain. For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange. For larger drain pipes, insert the drain hose into the pipe 1-2 inches past the flange.

A large item such as a pillow or blanket is above the top of the tub.

• Use the Bedding cycle for large or bulky items. Use extra care and never wash more that half a load of items that float, such as pillows.

• Stop the washer and check the load. Make sure the load does not crest above the top edge of the tub.

Oversudsing of detergent.

• Oversudsing may create leaks, and may be caused by the type and amount of detergent used. High-Efficiency detergent is the only detergent recommended. The normal amount of detergent to use is 1/4 to 1/2 of the maximum amount recommended by the detergent manufacturer. Always reduce the amount of detergent if the load is small or lightly soiled, or if the water is very soft. Never use more than the maximum amount recommended by the detergent manufacturer.

Water leaks every load.

Hoses are not installed correctly.

• Check all fill and drain hose connections to ensure that they are tight and secure.

Excessive sudsing

Too much detergent or incorrect detergent.

• HE detergents are formulated specifically for High-Efficiency washers and contain sudsreducing agents. Only use detergent with the High-Efficiency (HE) logo.

• For detergent quantities refer to the Detergent Use section. If sudsing or detergent residue continue to be an issue, add an extra rinse.

Washer will not turn on.

Power cord is not properly plugged in.

• Make sure that the plug is plugged securely into a grounded, 3-prong, 120-VAC, 60 Hz outlet.

House fuse is blown, circuit breaker has tripped, or power outage has occurred.

• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.

Wash cycle time is longer than usual.

The washer automatically adjusts the wash time for the amount of laundry, water pressure and other operating conditions.

• This is normal. The washer adjusts cycle time automatically to provide optimal results for the selected cycle. The time remaining shown in the display is only an estimate. Actual time may vary.

Incomplete or no dispensing of detergent

Detergent compartments clogged from incorrect filling.

• Make sure that detergent and additives are put into the correct dispenser compartments. For all detergent types, always make sure that the dispenser drawer is fully closed before the start of the cycle.

Too much detergent used.

• Make sure that the suggested amount of detergent is used per the manufacturer’s recommendations. You may also dilute the detergent with water to the maximum fill line on the compartment to avoid clogging. Use only HE (High-Efficiency) detergent.

NOTE: Always use as little detergent as possible. High-Efficiency washers need very little detergent to achieve optimum results. Using too much detergent will cause poor wash and rinse performance and may contribute to odors in washer.

Insufficient water supply.

• Make sure that both hot and cold water faucets are turned on all the way.

Normal residue.

• It is normal for a small amount of detergent to remain in the dispenser. If this residue builds up it can interfere with normal dispensing of products. Refer to the cleaning instructions

Washer will not operate.

Control panel has powered off due to inactivity.

• This is normal. Press the Power button to turn the washer on.

Washer is unplugged.

• Make sure cord is plugged securely into a working outlet.

Water supply is turned off.

• Turn both hot and cold faucets fully on.

Controls are not set properly.

• Make sure the cycle was set correctly, close the lid (door) and press the Start/Pause button.

Lid (Door) is open.

• The washer will not operate if the lid (door) is open. Close the lid (door) and make sure that nothing is caught under the lid (door) preventing it from closing completely.

Circuit breaker/fuse is tripped/ blown.

• Check house circuit breakers/fuses. Replace fuses or reset breaker. The washer should be on a dedicated branch circuit. The washer will resume the cycle where it stopped once power is restored.

Control needs to be reset.

• Press the Power button, then re-select the desired cycle and press the Start/Pause button.

Start/Pause was not pressed after a cycle was set.

• Press the Power button then re-select the desired cycle and press the Start/Pause button. The washer will shut off if the Start/Pause button is not pressed within 60 minutes.

Extremely low water pressure.

• Check another faucet in the house to make sure that household water pressure is adequate.

Washer is too cold.

• If the washer has been exposed to temperatures below freezing for an extended period of time, allow it to warm up before pressing the Power button. Otherwise, the display will not come on.

Washer is not filling properly.

Filter clogged.

• Make sure the inlet filters on the fill valves are not clogged. Refer to the filter cleaning instructions. Inlet hoses may be kinked.

• Check that inlet hoses are not kinked or clogged.

Energy efficiency

• This is a High-Efficiency (HE) washer. As a result, the water level settings for this washer may be different than for conventional washers.

Insufficient water supply

• Make sure that both hot and cold water faucets are turned on all the way.

The washer lid (door) is open.

• The washer will not operate if the lid (door) is open. Close the lid (door) and make sure that nothing is caught under the lid (door) preventing it from closing completely.

Water level is too low.

• The water will not normally cover the clothes. The fill level is optimized for the wash motion to achieve the best wash performance.

Water in the washer does not drain or drains slowly.

Drain hose is kinked, pinched, or clogged.

• Make sure the drain hose is free of clogs, kinks, etc., and is not pinched behind or under the washer.

Drain discharge is more than 96 inches (2.4 m) above bottom of washer.

• Move the end of the drain hose so it’s lower than 96 inches (2.4 m) above the bottom of the washer.

Bleach does not dispense

Bleach dispenser cover is not properly installed.

• Make sure that the bleach cover is properly installed and snapped into place before the beginning of the cycle.

Bleach dispenser is dirty or clogged.

• Lift out the bleach dispenser cover and clean out the reservoir. Lint and other foreign debris that collects in the inside the dispenser may prevent proper dispensing of the bleach.

Premature dispensing of bleach

Bleach dispenser filled for future load.

• You cannot store bleach in the dispenser for future use. The bleach will be dispensed every load.

Overfilling the bleach dispenser.

• Overfilling the bleach dispenser will cause the bleach to dispense immediately, which will damage the laundry or the washer. Always measure bleach, but never fill above the max line on the dispenser. A half cup of bleach is sufficient for most loads. Never use more than 1 cup of bleach.

Performance

Wrinkling

Washer not unloaded promptly.

• Always remove items from the washer as soon as the cycle is complete.

Washer overloaded.

• The washer can be fully loaded, but the tub should not be tightly packed with items. The lid (door) of the washer should close easily.

Hot and cold water inlet hoses are reversed.

• Hot water rinse can set wrinkles in garments. Check the inlet hose connections.

Staining

Bleach or softener dispensed too soon.

• Dispenser compartment is overfilled causing bleach or softener to dispense immediately. Always measure bleach to prevent overfilling one cup maximum.

• Dispenser drawer closed too quickly causing softener to dispense immediately.

Bleach or softener was added directly to the wash load in the tub.

• Always use the dispensers to ensure that laundry produdcts are properly dispensed at the right time in the cycle.

Washer was not unloaded promptly.

• Always remove items from the washer as soon as possible after the cycle is complete.

Clothes were not properly sorted.

• Always wash dark colors separately from light colors and whites to prevent discoloration.

• Never wash heavily soiled items with lightly soiled items.

Poor stain removal

Proper options not selected.

• Heavier soils and tougher stains may require extra cleaning power. Select the Soak or Stain Care feature to boost the cleaning power of the selected cycle.

Previously set stains.

• Articles that have previously been washed may have stains that have been set. These stains may be difficult to remove and may require hand washing or pre-treating to aid in stain removal.

Musty or mildewy odor in washer

Incorrect or too much detergent has been used.

• Use only High-Efficiency (HE) detergent in accordance with the manufacturer’s instructions. Inside of tub was not cleaned properly.

• Run the Tub Clean cycle regularly.

Error Codes

UE

If the balance is not successful, this error will be displayed.

• The automatic attempt to rebalance the load was not successful. The cycle has been paused to allow the load to be manually adjusted.

The load is too small.

• Small loads may need additional items to be added to allow the washer to balance the load.

Heavy articles are mixed with lighter items.

• The load may have heavy items loaded with lighter items. Always try to wash articles of somewhat similar weight to allow the washer to evenly distribute the weight of the load for spinning.

The load is out of balance.

• Manually redistribute the load if articles have become tangled preventing the automatic rebalancing from working properly.

IE

Water supply faucets are not fully open.

• Make sure that the water faucets are fully open.

Water line hoses are kinked, pinched, or crushed.

• Make sure that the hoses are not kinked or pinched. Be careful when moving the washer.

Water inlet filters are clogged.

• Clean the inlet filters. See Maintenance section.

Water supply pressure to faucet or house is too low.

• Check another faucet in the house to make sure that household water pressure is adequate and flow is not restricted. Disconnect the inlet hose from the washer and run a few gallons of water through the hose to flush the water supply lines. If flow is too low, contact a plumber to have the water lines repaired.

Water supply connected with leaklimiting hoses.

• Hoses designed to limit leaks can trip falsely and prevent the washer from filling. The use of leak limiting hoses is not recommended.

OE

Drain hose is kinked, pinched, or clogged.

• Make sure the drain hose is free of clogs or kinks and is not pinched behind or under the washer.

Drain discharge is more than 96 inches (2.4 m) above bottom of washer.

• Move the end of the drain hose so it’s lower than 96 inches (2.4 m) above the bottom of the washer.

CL

The Control Lock function is on to prevent anyone from changing cycles or operating the appliance.

• Turn off Control Lock in the control panel. See Control Lock under Option Buttons.

dr

Special drain feature

• If the washer is paused during a cycle for more than 4 minutes, the cycle will be cancelled and any water remaining in the tub will be drained.

• This is not an error code. It indicates that the drain function is operating.

dE

Lid (Door) is not closed properly.

• Close the lid (door) and press Start/Pause button. After starting a cycle, it may take a few moments before the tub begins to turn or spin. The washer will not spin unless the lid (door) is locked. • If the error persists once the lid (door) is closed and the Start/Pause button is pressed, call for service.

dL

Lid (Door) lock switch error.

• Make sure that the lid (door) is closed properly and press the Start/Pause button. The washer will not operate unless the lid (door) is locked.

• Make sure that nothing is caught under the lid (door), including shipping material or clothing.

• Make sure that the latch mechanism is fully retracted.

• If the lid (door) is closed and the lid (door) lock error message is displayed, call for service.

LE1

Foreign objects such as coins, pins, clips, etc., caught between the wash plate and the inner basket.

• Turn the washer off then on again. Press the Spin button without selecting a cycle to drain and spin the load.

• When the Spin cycle is complete, empty the tub and find and remove any objects caught in the wash plate.

• Always check pockets, etc., before washing to prevent error codes or damage to the washer or clothing.

It is time to run the Tub Clean cycle.

• Run the Tub Clean cycle.

ub

The washer has detected an out of balance load.

• If the washer detects a load that is too far out of balance to spin, it will display this code while it is attempting to rebalance the load. The washer will add water and try to redistribute the load automatically. This display is for your information only, and no action is required.

• As a result, the cycle will take longer than initially estimated.

Control error.

• Unplug the washer and wait 60 seconds. Reconnect power and try again. If the error reappears, call for service.

FE

Water level is too high due to a faulty water valve.

• Close the water faucets, unplug the washer, and call for service.

PE

The water level sensor is not working correctly.

• Close the water faucets, unplug the washer, and call for service.

LE

A motor error has occurred.

• Allow the washer to stand for 30 minutes and then restart the cycle. If the LE error code persists, call for service.

Eb

Clutch error

• Mechanical failure

• Unplug the washer and call for service.

See other models: 49LF6300 43UM7300PUA LW1511ER HBS-780 WH16NS40