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Before you call for service… GEAppliances.com
Problem Possible Causes What To Do
Clothes take too long Improper sorting • Separate heavy items from lightweight items (generally,
to dry a well-sorted washer load is a well-sorted dryer load).
Large loads of heavy fabrics • Large, heavy fabrics contain more moisture and take
(like beach towels) longer to dry. Separate large, heavy fabrics into smaller
loads to speed drying time.
Controls improperly set • Match control settings to the load you are drying.
Lint filter is full • Clean lint filter before every load.
Improper or obstructed • Check installation instructions for proper
ducting ducting/venting.
• Make sure ducting is clean, free of kinks and
unobstructed.
• Check to see if outside wall damper operates easily.
• Check the Installation Instructions to make sure the
dryer venting is correct.
Blown fuses or tripped • Replace fuses or reset circuit breakers. Since most dryers
circuit breaker use 2 fuses/breakers, make sure both are operating.
Overloading/combining loads • Do not put more than one washer load in the dryer at
a time.
Under-loading • If you are drying only one or two items, add a few items
to ensure proper tumbling.
Clothes are wrinkled Over-drying • Select a shorter drying time.
• Remove items while they still hold a slight amount of
moisture. Select a Less Dry or Damp Dry setting.
Letting items sit in dryer • Remove items when cycle ends and fold or hang
after cycle ends immediately.
Overloading • Separate large loads into smaller ones.
Clothes shrink Some fabrics will naturally shrink • To avoid shrinkage, follow garment care labels exactly.
when washed. Others can be
safely washed, but will shrink
• Some items may be pressed back into shape after drying.
in the dryer
• If you are concerned about shrinkage in a particular
item, do not machine wash or tumble dry it
Water seen on inside of Steam condenses on these • This is normal.
door and top of lint filter surfaces
when opening door after
steam cycle
Small areas on clothes are Steam condenses on inner drum • If using the Steam Dewrinkle cycle, manually reduce
damp after steam cycle the cycle time. If using the Steam Refresh cycle, add
more garments to the load.
Collars and waistbands The dryness monitor senses • Choose Speed Dry or Timed Dry to dry damp collars
still wet at end of cycle that the body of the clothes and waistbands. In the future, when drying a load with
is dry collars and waistbands, choose More Dry.
Slight variation This is normal • Due to the metallic properties of paint used for this unique
in metallic color product, slight variations of color may occur due to
viewing angles and lighting conditions.
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