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36_ troubleshooting
troubleshooting
CODE SYMBOL MEANING SOLUTION
Sr
Problem with control. Call for service.
OE
Water detected over the safe
water level.
Call for service
E2
Jammed key. Call for service
tE
Temperature sensor problem. Restart the cycle.
If the code reappears, call for service.
3E
Motor problem. Restart the cycle.
If the code reappears, call for service.
2E
High/Low voltage detected. Restart the cycle.
If the code reappears, call for service.
7E
Ag+ Kit problem Call for service
AE
Communication error between
SUB PBA and MAIN PBA
Call for service
SF1
SF2
SF3
System error Call for service
SUdS
Too many suds are detected
during the washing session.
The unit is put on hold until the
suds are reduced. Then, the unit
will go back into the operation.
When it finishes washing, “End”
and “SUdS” codes will blink in
turn.
Reduce the amount of detergent you use.
For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG)
WF501ANW-03010B-03_EN.indd Sec7:36WF501ANW-03010B-03_EN.indd Sec7:36 2012-05-04 7:13:532012-05-04 7:13:53
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