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24
Before you call for service…
PROBLEM Possible Causes What To Do
Small amount of water Inadequate load size for steam • If using the Steam DeWrinkle cycle, manually reduce cycle
on floor in front of dryer cycle selected, excess steam time.
condenses inside cabinet and
leaks out
Water on floor in back Loose water hose connection to • Tighten connection.
of dryer valve
Hose missing rubber washer at • Install rubber washer provided with hose.
connection with valve
Water drips from door Steam condenses on inner door • This is normal.
when opened after
a Steam Cycle
Cannot see steam at Steam released at different • This is normal.
beginning of cycle time in cycle
Cannot see steam at any The steam nozzle might be • Call 800.GE.CARES to order nozzle replacement kit WE25M71
time during the cycle clogged with debris from your or to request a service technician to replace this for you.
water supply
Garments still wrinkled Too many garments • Load fewer garments; manually increase time.
after steam cycle
Dryer continues to Extended Tumble option • Ensure Extended Tumble option is not selected.
tumble after display was selected
says 0:00
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