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22
Problem Possible Causes and/or Solutions
Oven burner ames are
yellow or noisy
Range converted improperly - If propane gas is being used, contact a service technician or see the
“Warranty” section for contact information.
Oven temperature too
high or too low
Oven temperature needs adjustment - See “Oven Temperature Control” in the “Electronic Oven
Controls” section.
Convection fan not
working
The convection cycle is in the rst 5 minutes of operation - This is normal. The convection fan will
start running approximately 5 minutes into the cycle.
Oven door is open - If the oven door is opened during convection cooking, the fan will turn off
immediately. It will come back on when the oven door is closed.
Display shows messages Power failure (display shows ashing time) - Clear the display. On some models, reset the clock, if
needed. See “Clock” keypad feature in the “Feature Guide” section.
Error code (display shows letter followed by number) - Depending on your model, press CANCEL to
clear the display. See “Control Display” in the “Electronic Oven Controls” section. If it reappears, call for
service. See the “Warranty” section for contact information.
Start needs to be pressed so a cycle can begin (display shows “PUSH” or “PSH”) - See the “Start”
keypad feature in the “Feature Guide” section.
Range is in Sabbath Mode (display shows “SAb”) - Press CANCEL to exit Sabbath mode.
Clean cycle did not work
on all spills
Several cooking cycles between Clean cycles or spills on oven walls and doors - Run additional
Clean cycles. Use the AquaLift
®
Technology Cleaning Kit. Affresh
®
Kitchen and Appliance Cleaner or
affresh
®
Cooktop Cleaner can be used for stubborn soils. See the “Accessories” and “Clean Cycle”
sections for more information.
Mineral deposits are left
on the oven bottom after
the Clean cycle
Tap water was used in the Clean cycle - Use distilled or ltered water in the Clean cycle.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to
thoroughly remove any vinegar residue.
Range is not level - Mineral deposits will collect on dry areas of the oven bottom during the Clean cycle.
Level the range. See the Installation Instructions.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to
thoroughly remove any vinegar residue.
Oven cooking results not
what expected
Range is not level - Level the range. See the Installation Instructions.
The set temperature was incorrect - Double-check the recipe in a reliable cookbook.
Oven temperature needs adjustment - See “Oven Temperature Control” in the “Electronic Oven
Controls” section.
Oven was not preheated - See the “Baking and Roasting” section.
Racks were positioned improperly - See the “Positioning Racks and Bakeware” section.
Not enough air circulation around bakeware - See the “Positioning Racks and Bakeware” section.
Darker browning of food caused by dull or dark bakeware - Lower oven temperature 25°F (15°C) or
move rack to a higher position in the oven.
Lighter browning of food caused by shiny or light colored bakeware - Move rack to a lower position
in the oven.
Batter distributed unevenly in pan - Check that batter is level in the pan.
Incorrect length of cooking time was used - Adjust cooking time.
Oven door was not closed - Be sure that the bakeware does not keep the door from closing.
Oven door was opened during cooking - Oven peeking releases oven heat and can result in longer
cooking times.
Rack is too close to bake burner, making baked items too brown on bottom - Move rack to higher
position in the oven.
Pie crusts browning too quickly - Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
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