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Problem Possible Causes What To Do
Refrigerator has odor
Foods transmitting •Foods with strong odors should be tightly wrapped.
odor to refrigerator.
•Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning. • See
Care and cleaning.
Defrost water drainage •See
Care and cleaning.
system needs cleaning.
Moisture forms on
Not unusual during •Wipe surface dry.
outside of refrigerator
periods of high humidity.
Moisture collects inside
Too frequent or too
(in humid weather, air
long door openings.
carries moisture into
refrigerator when doors
are opened)
Interior light does
No power at outlet. •Replace fuse or reset the breaker.
not work
Light bulb burned out. •See
Replacing the light bulbs.
Water on kitchen floor or
Drain in the bottom of • See
Care and cleaning.
on bottom of freezer
the freezer clogged.
Cubes jammed in chute. •Poke ice through with a wooden spoon.
Hot air from bottom
Normal air flow cooling
of refrigerator
motor. In the refrigeration
process, it is normal that
heat be expelled in the
area under the refrigerator.
Some floor coverings are
sensitive and will discolor at
these normal and safe temperatures.
CUBED ICE was selected
Last setting was
CRUSHED ICE
. •A few cubes were left in the crusher from the previous
but CRUSHED ICE was
setting. This is normal.
dispensed (
on some models)
Frequent “buzzing” sound
Icemaker power switch is in the •Set the power switch to the
O (off)
position. Keeping it in
I (on)
position but the water supply the
I (on)
position will damage the water valve.
to the refrigerator has not been
connected.
Consumer Support Troubleshooting Tips
Installation Instructions Safety InstructionsOperating Instructions
Before you call for service…
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