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28
EN
No. Malfunction Possible Causes Solutions
7
DEEBOT misses cleaning
spots to be cleaned, or repeats
cleaning the area cleaned.
The cleaning cycle is interfered by small
objects or barriers on the oor.
Remove power cords and small objects from the oor to
ensure cleaning efciency. DEEBOT will automatically
clean the area missed, please avoid moving DEEBOT
manually or block the path during the cleaning cycle.
DEEBOT is working on slippery polished
oors.
Make sure the oor wax is dried before DEEBOT starts
cleaning.
DEEBOT is unable to reach certain areas
blocked by furniture or barriers.
Tidy up the area to be cleaned by putting furniture and
small objects in their proper place.
The LDS is blocked. Remove the objects that are blocking the LDS.
8
DEEBOT is making too much
noise when cleaning.
DEEBOT is tangled or blocked with debris.
Clean DEEBOT as described in section 4 Maintenance
and restart. If the trouble persists, please contact
Customer Care.
9
AIVI Visual Detection Sensor
cannot recognize objects.
The cleaning area is not well illuminated.
AIVI Smart Recognition requires sufcient lighting. Please
make sure the areas to be cleaned are well illuminated.
AIVI Visual Detection Sensor lens is dirty or
blocked.
Clean the lens with a clean soft cloth, and make sure the
sensor is not blocked.
The objects are too close to the AIVI Visual
Detection Sensor.
This is normal. The optimal distance of object identication
for AIVI Visual Detection Sensor is 50 cm(19.7 inches).
6. Troubleshooting
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